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It Support Lead Jobs in Michigan (NOW HIRING)

IT Support Technician

Wixom, MI ยท On-site

$50K - $80K/yr

Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues * Support Microsoft 365, Windows OS, and basic Active Directory tasks * Troubleshoot ...

IT Support Technician

Wixom, MI ยท On-site

$50K - $80K/yr

Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues * Support Microsoft 365, Windows OS, and basic Active Directory tasks * Troubleshoot ...

IT Support Specialist

Muskegon, MI ยท On-site

$20 - $25/hr

Position: IT Support Specialist Hourly Rate: $20-$25/Hr Location: Muskegon, MI | Onsite Job Type: Contract | Immediate start Overview of the IT Support Specialist Position: The IT Support Specialist ...

IT Support Specialist

Grand Rapids, MI ยท On-site

$50K - $55K/yr

Position: IT Support Specialist Location: Grand Rapids, MI (Hybrid) Salary: $50,000-55,000 Benefits: Comprehensive health coverage, 401(k) with match, PTO, and additional employee benefits. About the ...

IT Support Specialist

River Rouge, MI ยท On-site

$55K - $65K/yr

As an IT Support Specialist, you will be responsible for providing technical support for the organization's IT systems and networks, ensuring optimal performance and security, as well as supporting ...

IT Support Specialist Senior Services / Nonprofit Healthcare Industry Detroit, MI (100% Onsite) Monday - Friday | 8:30 AM - 5:00 PM $39.00/hour 90-Day Contract with Strong Potential for Extension We ...

Reporting to the IT Support Manager, the IT Support Specialist is a key member of the Information Technology team. The IT Support Specialist will be monitoring, installing, and maintaining computers ...

Reporting to the IT Support Manager, the IT Support Specialist is a key member of the Information Technology team. The IT Support Specialist will be monitoring, installing, and maintaining computers ...

IT Support Specialist

Wixom, MI ยท On-site

$50/hr

The IT Support Specialist is the first responder for all support requests, owning the help desk queue end to end: logging, triaging, and resolving issues, and escalating to the Senior Systems ...

IT Support Specialist

Detroit, MI ยท On-site

$16 - $18/hr

JOB TITLE: IT Support Specialist DIVISION: Administration DEPARTMENT: Information Technology (IT) LOCATION: 9301 Michigan Avenue REPORTS TO: IT Manager FLSA STATUS: Non-Exempt/Hourly CLASSIFICATION ...

IT Support Technician

Saginaw, MI

$20 - $27.50/hr

Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software ...

IT Support Technician

Saginaw, MI

$19 - $26.25/hr

Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software ...

IT Support Technician

Saginaw, MI ยท On-site

$19 - $26.25/hr

Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software ...

IT Support Engineer

Troy, MI ยท On-site

$40K - $65K/yr

IT Support Engineer In-Office Position (Troy, MI) -- Providing Remote Support to Our Clients This is not a field or on-site client visit role. You'll be based in our Troy office every day, supporting ...

IT Support Engineer

Troy, MI ยท On-site

$40K - $65K/yr

IT Support Engineer In-Office Position (Troy, MI) -- Providing Remote Support to Our Clients This is not a field or on-site client visit role. You'll be based in our Troy office every day, supporting ...

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Showing results 1-20

It Support Lead information

See Michigan salary details

$27K

$140.5K

$179.5K

How much do it support lead jobs pay per year?

As of Aug 26, 2026, the average yearly pay for it support lead in Michigan is $140,491.00, according to ZipRecruiter salary data. Most workers in this role earn between $91,500.00 and $178,700.00 per year, depending on experience, location, and employer.

What is an IT Support Lead?

An IT Support Lead oversees a team of IT support specialists responsible for troubleshooting technical issues and maintaining IT systems. They ensure efficient resolution of hardware, software, and network problems while implementing best practices for system performance and security. Additionally, they coordinate with other departments to improve IT support processes, provide training to team members, and escalate complex issues when necessary. The role requires strong technical knowledge, leadership skills, and the ability to manage multiple support requests effectively.

What are the key skills and qualifications needed to thrive as an IT Support Lead?

To excel as an IT Support Lead, you need strong technical troubleshooting skills, a comprehensive understanding of IT systems, and leadership experience, often demonstrated by a degree in information technology or a relevant field. Familiarity with ticketing systems, network management, and certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), or ITIL are highly valued. Excellent communication, problem-solving, and team coordination skills help you effectively manage support staff and interact with end users. These abilities are crucial for ensuring efficient IT operations, timely issue resolution, and a positive user experience within an organization.

What are some common challenges IT Support Leads face, and how can this role impact the broader organization?

IT Support Leads often juggle multiple priorities, including resolving complex technical issues, managing support ticket backlogs, and guiding a team with varying skill levels. This role frequently involves balancing hands-on technical work with leadership responsibilities such as mentoring, scheduling, and process improvement. As the main escalation point for critical IT problems, an IT Support Lead can directly influence system uptime, departmental efficiency, and employee satisfaction. By fostering strong collaboration with other departments and proactively identifying areas for improvement, IT Support Leads make a significant impact on overall organizational productivity and technology adoption.

Which IT Support Lead job is the highest paid?

The highest-paid IT Support Lead roles are typically found in large corporations or specialized industries such as finance or technology, often offering salaries exceeding $100,000 annually. Factors influencing pay include experience, certifications like CompTIA or Cisco, and leadership responsibilities overseeing teams or complex systems.

What are popular job titles related to It Support Lead jobs in Michigan?

For It Support Lead jobs in Michigan, the most frequently searched job titles are:

Infographic showing various It Support Lead job openings in Michigan as of August 2026, with employment types broken down into 75% Full Time, 17% Part Time, and 8% Contract. Highlights an 100% In-person job distribution, with an average salary of $140,491 per year, or $67.5 per hour.

IT Support Technician

IMAGE TECH GROUP LLC

Wixom, MI โ€ข On-site

$50K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago


Job description

This role supports Image Tech clients through Level 1–2 helpdesk and field service work. Some support is remote, onsite visits are essential when hands-on troubleshooting is required.

Responsibilities

  • Provide Level 1–2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues

  • Support Microsoft 365, Windows OS, and basic Active Directory tasks

  • Troubleshoot networking and connectivity issues

  • Perform onsite service calls when necessary

  • Accurately document all work in the ticketing system

  • Deliver a consistent, professional client experience

Requirements

  • 2–5+ years of IT support experience

  • Prior onsite/field IT experience

  • Strong customer service and communication skills

  • Ability to manage tickets independently

  • Valid driver’s license

Company Description

Image Tech is a trusted managed IT and business technology provider. As our client base continues to grow, we are expanding our technical team with dependable, service-minded IT professionals. Strong culture built on trust, integrity, accountability and relationships.