Wixom, MI · On-site
$50K - $80K/yr
Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues * Support Microsoft 365, Windows OS, and basic Active Directory tasks * Troubleshoot ...
Quick apply
Wixom, MI · On-site
$50K - $80K/yr
Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues * Support Microsoft 365, Windows OS, and basic Active Directory tasks * Troubleshoot ...
Wixom, MI · On-site
$50K - $80K/yr
Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues * Support Microsoft 365, Windows OS, and basic Active Directory tasks * Troubleshoot ...
Quick apply
Wixom, MI · On-site
$50K - $80K/yr
Provide Level 1-2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues * Support Microsoft 365, Windows OS, and basic Active Directory tasks * Troubleshoot ...
Sterling Heights, MI · On-site
... lead the industry. Hospitality - We are tirelessly committed to providing the highest quality food ... The IT Support Manager oversees first-level support for all technologies across corporate and ...
Sterling Heights, MI · On-site
... lead the industry. Hospitality - We are tirelessly committed to providing the highest quality food ... The IT Support Manager oversees first-level support for all technologies across corporate and ...
Warren, MI · On-site
Part-Time IT Support Specialist ABD Federal Credit Union - Warren & Detroit Position Type: Part-Time Department: Information Technology / Operations Reports To: Chief Operating Officer Position ...
Warren, MI · On-site
Part-Time IT Support Specialist ABD Federal Credit Union - Warren & Detroit Position Type: Part-Time Department: Information Technology / Operations Reports To: Chief Operating Officer Position ...
... lead the industry. Hospitality - We are tirelessly committed to providing the highest quality food ... The IT Support Manager oversees first-level support for all technologies across corporate and ...
... lead the industry. Hospitality - We are tirelessly committed to providing the highest quality food ... The IT Support Manager oversees first-level support for all technologies across corporate and ...
We are currently hiring an IT Support Analyst who will be responsible for providing IT support services and acting as a liaison between our key business partners and service delivery teams. This role ...
We are currently hiring an IT Support Analyst who will be responsible for providing IT support services and acting as a liaison between our key business partners and service delivery teams. This role ...
... lead the industry. Hospitality - We are tirelessly committed to providing the highest quality food ... The IT Support Manager oversees first-level support for all technologies across corporate and ...
Quick apply
... lead the industry. Hospitality - We are tirelessly committed to providing the highest quality food ... The IT Support Manager oversees first-level support for all technologies across corporate and ...
River Rouge, MI · On-site
$55K - $65K/yr
As an IT Support Specialist, you will be responsible for providing technical support for the organization's IT systems and networks, ensuring optimal performance and security, as well as supporting ...
River Rouge, MI · On-site
$55K - $65K/yr
As an IT Support Specialist, you will be responsible for providing technical support for the organization's IT systems and networks, ensuring optimal performance and security, as well as supporting ...
We are currently hiring an IT Support Analyst who will be responsible for providing IT support services and acting as a liaison between our key business partners and service delivery teams. This role ...
New
We are currently hiring an IT Support Analyst who will be responsible for providing IT support services and acting as a liaison between our key business partners and service delivery teams. This role ...
New
Reporting to the IT Support Manager, the IT Support Specialist is a key member of the Information Technology team. The IT Support Specialist will be monitoring, installing, and maintaining computers ...
Reporting to the IT Support Manager, the IT Support Specialist is a key member of the Information Technology team. The IT Support Specialist will be monitoring, installing, and maintaining computers ...
Grand Rapids, MI · On-site
We are currently hiring an IT Support Analyst who will be responsible for providing IT support services and acting as a liaison between our key business partners and service delivery teams. This role ...
Grand Rapids, MI · On-site
We are currently hiring an IT Support Analyst who will be responsible for providing IT support services and acting as a liaison between our key business partners and service delivery teams. This role ...
Portage, MI · On-site
Reporting to the IT Support Manager, the IT Support Specialist is a key member of the Information Technology team. The IT Support Specialist will be monitoring, installing, and maintaining computers ...
Portage, MI · On-site
Reporting to the IT Support Manager, the IT Support Specialist is a key member of the Information Technology team. The IT Support Specialist will be monitoring, installing, and maintaining computers ...
The IT Support Specialist is the first responder for all support requests, owning the help desk queue end to end: logging, triaging, and resolving issues, and escalating to the Senior Systems ...
The IT Support Specialist is the first responder for all support requests, owning the help desk queue end to end: logging, triaging, and resolving issues, and escalating to the Senior Systems ...
Detroit, MI · On-site
$16 - $18/hr
JOB TITLE: IT Support Specialist DIVISION: Administration DEPARTMENT: Information Technology (IT) LOCATION: 9301 Michigan Avenue REPORTS TO: IT Manager FLSA STATUS: Non-Exempt/Hourly CLASSIFICATION ...
Detroit, MI · On-site
$16 - $18/hr
JOB TITLE: IT Support Specialist DIVISION: Administration DEPARTMENT: Information Technology (IT) LOCATION: 9301 Michigan Avenue REPORTS TO: IT Manager FLSA STATUS: Non-Exempt/Hourly CLASSIFICATION ...
$19 - $26.25/hr
Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software ...
$19 - $26.25/hr
Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software ...
$20 - $27.50/hr
Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software ...
Quick apply
$20 - $27.50/hr
Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software ...
Saginaw, MI · On-site
$19 - $26.25/hr
Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software ...
Saginaw, MI · On-site
$19 - $26.25/hr
Saginaw, MI Hours: Full-Time, Monday through Friday, 9AM to 6PM The Entry-Level IT Support Technician provides first-level technical assistance and support to end-users, resolves hardware, software ...
Rochester, MI · On-site
$25/hr
Posting Details Posting Details Position Title IT Support Specialist Department 0570 - UTS Help Desk and Desktop Services Position Number X10570 Requisition No. TC06453 Salary Range/Pay Rate $25 per ...
Rochester, MI · On-site
$25/hr
Posting Details Posting Details Position Title IT Support Specialist Department 0570 - UTS Help Desk and Desktop Services Position Number X10570 Requisition No. TC06453 Salary Range/Pay Rate $25 per ...
Manufacturing IT Support Engineer Overview We are seeking a Manufacturing IT Support Engineer to provide hands-on technical support for a manufacturing environment. This role supports IT infrastr ...
Manufacturing IT Support Engineer Overview We are seeking a Manufacturing IT Support Engineer to provide hands-on technical support for a manufacturing environment. This role supports IT infrastr ...
Kalamazoo, MI · On-site
Overview The IT Support Specialist provides day-to-day technical support, manages employee IT onboarding and assists with the organization's cybersecurity programs. This role is responsible for ...
Kalamazoo, MI · On-site
Overview The IT Support Specialist provides day-to-day technical support, manages employee IT onboarding and assists with the organization's cybersecurity programs. This role is responsible for ...
$27K - $40.9K
12% of jobs
$40.9K - $54.8K
3% of jobs
$54.8K - $68.6K
2% of jobs
$68.6K - $82.5K
5% of jobs
$88.3K is the 25th percentile. Wages below this are outliers.
$82.5K - $96.4K
6% of jobs
$96.4K - $110.2K
5% of jobs
$110.2K - $124.1K
3% of jobs
$124.1K - $137.9K
0% of jobs
$137.9K - $151.8K
0% of jobs
$151.8K - $165.7K
0% of jobs
The median wage is $168.5K / yr.
$165.7K - $179.5K
63% of jobs
$27K
$140.5K
$179.5K
An IT Support Lead oversees a team of IT support specialists responsible for troubleshooting technical issues and maintaining IT systems. They ensure efficient resolution of hardware, software, and network problems while implementing best practices for system performance and security. Additionally, they coordinate with other departments to improve IT support processes, provide training to team members, and escalate complex issues when necessary. The role requires strong technical knowledge, leadership skills, and the ability to manage multiple support requests effectively.
To excel as an IT Support Lead, you need strong technical troubleshooting skills, a comprehensive understanding of IT systems, and leadership experience, often demonstrated by a degree in information technology or a relevant field. Familiarity with ticketing systems, network management, and certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), or ITIL are highly valued. Excellent communication, problem-solving, and team coordination skills help you effectively manage support staff and interact with end users. These abilities are crucial for ensuring efficient IT operations, timely issue resolution, and a positive user experience within an organization.
IT Support Leads often juggle multiple priorities, including resolving complex technical issues, managing support ticket backlogs, and guiding a team with varying skill levels. This role frequently involves balancing hands-on technical work with leadership responsibilities such as mentoring, scheduling, and process improvement. As the main escalation point for critical IT problems, an IT Support Lead can directly influence system uptime, departmental efficiency, and employee satisfaction. By fostering strong collaboration with other departments and proactively identifying areas for improvement, IT Support Leads make a significant impact on overall organizational productivity and technology adoption.
For It Support Lead jobs in Michigan, the most frequently searched job titles are:
The top searched job categories for It Support Lead jobs in Michigan are:
Wixom, MI • On-site
$50K - $80K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 26 days ago
This role supports Image Tech clients through Level 1–2 helpdesk and field service work. Some support is remote, onsite visits are essential when hands-on troubleshooting is required.
Responsibilities
Provide Level 1–2 IT support for desktops, laptops, printers, WiFi, servers, routers, switches, and user issues
Support Microsoft 365, Windows OS, and basic Active Directory tasks
Troubleshoot networking and connectivity issues
Perform onsite service calls when necessary
Accurately document all work in the ticketing system
Deliver a consistent, professional client experience
Requirements
2–5+ years of IT support experience
Prior onsite/field IT experience
Strong customer service and communication skills
Ability to manage tickets independently
Valid driver’s license
Image Tech is a trusted managed IT and business technology provider. As our client base continues to grow, we are expanding our technical team with dependable, service-minded IT professionals. Strong culture built on trust, integrity, accountability and relationships.
