Company Description
Autobrain, created by parents, techies and a volunteer first responder, is a connected carย platform that turns almost any car into a "Smart" car, offering a full range of safety, security,ย convenience and diagnostic features in a single package. Some key applications are: Carย Finder, Safe Baby Reminder, Diagnostic Information and Mechanic Hotline, Trip Reports,ย Roadside Assistance, Driving Behavior/Reports, Curfew Alerts, Boundary Alerts, Crashย Detection, Emergency 911 Response and more. We are looking to help bring peace of mind toย parents of teenage drivers, children of senior drivers, fleet managers and all drivers.
We are a dynamic and engaging team, growing quickly and looking to fill our open positionsย with self-starters, creative thinkers, problem solvers, and candidates who want to grow with anย awesome company. We are a casual office where daily learning is our biggest focus. We workย regular work week hours and encourage our team to use their creativity to help us become theย #1 connected car platform on the market.
Job Description
We are looking for an Executive Assistant that willย perform customer service duties in addition to administrative duties for executive managementย in our Boca Raton, FL headquarters. Responsibilities may include screening calls; managingย calendars; making travel, meeting and event arrangements; preparing reports and financialย data and frequent customer relations. Requires strong computer and Internet research skills,ย flexibility, excellent interpersonal skills, project coordination experience, and the ability to workย well with all levels of internal management and staff, outside clients and vendors. Sensitivity toย confidential matters may be required.
Other responsibilities of the role may include but are not limited to:
Answering customer calls and online chats
Performing basic data entry and account maintenance
Delivering exceptional customer service to build customer satisfaction & loyalty
Providing effective and timely resolution for a range of customer inquiries
Utilizing all resources and tools to troubleshoot and diagnose customer issues
Qualifications
As an Executive Assistant, you must be positive,ย energetic, and driven to be successful in a challenging and rewarding environment. You mustย be flexible and able to adjust to the quick and demanding changes of the business. You mustย be an excellent communicator with great phone etiquette and problem solving skills. You mustย be able to work well in a collaborative and team-oriented environment.
Other requirements of this role include:
High school diploma or equivalent certification
Previous customer service, administrative, retail, or related experience, preferred
Basic computer skills
Typing and data entry skills
Flexible availability
Additional Information
Autobrain provides equal employment opportunities (EEO) to all employees and applicants forย employment without regard to race, color, religion, sex, national origin, age, disability orย genetics. In addition to federal law requirements, Autobrain complies with applicable state andย local laws governing nondiscrimination in employment in every location in which the companyย has facilities. This policy applies to all terms and conditions of employment, including recruiting,ย hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,compensation and training.
Autobrain expressly prohibits any form of workplace harassment based on race, color, religion,ย gender, sexual orientation, gender identity or expression, national origin, age, geneticย information, disability, or veteran status. Improper interference with the ability of Autobrain 'sย employees to perform their job duties may result in discipline up to and including discharge.