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Events Operations Director Jobs (NOW HIRING)

Cityyear

Operations Director

Milwaukee, WI

Ensure meeting, event, parking, technology, and workspace needs are effectively supported. Talent Acquisition & Workforce Operations * Manage the site talent acquisition process in partnership with ...

New

City Year

Operations Director

Milwaukee, WI · On-site

Ensure meeting, event, parking, technology, and workspace needs are effectively supported. Talent Acquisition & Workforce Operations * Manage the site talent acquisition process in partnership with ...

Chick-fil-A

Operations Director

Rochester, MN

Operations Director at Chick-fil-A Chick-fil-A Rochester is growing! On November 6th we opened our ... events such as school presentations, charitable events, and volunteer opportunities. Location:

Corvias Corporate Services, LLC

In the event there is no Assistant Operations Director this position is responsible for the daily execution of on-site operations, with a primary focus on resident-facing services, office operations ...

SBM Management Services LP

Operations Director

Austin, TX · On-site

$165K - $175K/yr

Operations Director Now Hiring: Operations Director Compensation: $165,000-$175,000 Shift: Monday ... Leading the team for Special Projects and Events for the client. * Provide innovations and ...

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Events Operations Director information

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$34K

$107.7K

$179.5K

How much do events operations director jobs pay per year?

As of Sep 1, 2026, the average yearly pay for events operations director in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What does an events operations director do?

An Events Operations Director is responsible for overseeing the planning, coordination, and execution of events, ensuring everything runs smoothly from start to finish. They manage event logistics, supervise staff, coordinate with vendors, and handle budgets to deliver successful events. This role requires strong leadership, organizational skills, and the ability to solve problems quickly. They work closely with clients and other stakeholders to meet event objectives and ensure a positive experience for all attendees.

What are the key skills and qualifications needed to thrive as an events operations director?

To thrive as an Events Operations Director, you need expertise in event planning, logistics management, budgeting, and a solid background in hospitality or a related field, often supported by a bachelor’s degree and significant industry experience. Familiarity with event management software, project tracking tools, and health and safety regulations is typically required. Outstanding leadership, problem-solving abilities, and strong communication skills help ensure seamless coordination and motivate diverse teams. These competencies are crucial for delivering successful events that meet client objectives while managing resources efficiently and handling unexpected challenges.

What are the key challenges an events operations director typically faces during large-scale events?

An Events Operations Director often faces challenges such as coordinating multiple vendors, managing tight timelines, and ensuring seamless communication among diverse teams. Balancing client expectations with logistical realities, overseeing risk management, and adapting quickly to last-minute changes are also common hurdles. Successful directors rely on strong organizational skills, experience with contingency planning, and the ability to lead under pressure to ensure events run smoothly.

What cities are hiring for Events Operations Director jobs?

Cities with the most Events Operations Director job openings:

What are the most commonly searched types of Events Operations jobs?

The most popular types of Events Operations jobs are:

What states have the most Events Operations Director jobs?

States with the most job openings for Events Operations Director jobs include:

Events Operations Director jobs near you
Infographic showing various Events Operations Director job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Director of Events Operations | Full-Time | Navy Pier Events Facility

Oak View Group

Chicago, IL • On-site

$114K - $134K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Oak View Group rating

6.4

Company rating: 6.4 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

23rd of 37 rated event venues

Job description

Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
The Director of Event Operations is responsible for managing the planning, execution, and oversight of events at Navy Pier, ensuring exceptional service delivery while collaborating with internal departments and third-party vendors. This role will focus on event coordination, setup, and teardown, working closely with Navy Pier Inc. (NPI) for maintenance and engineering support and with Aramark for housekeeping and event operations. The Director will lead a team to deliver high-quality events and ensure the facility is ready for each event while maintaining strong relationships with clients and vendors.
This role pays an annual salary of $114,000-$134,000 and is bonus eligible.
Benefits for Full-Time Roles: Health, dental, and vision insurance; 401(k) savings plan; 401(k) matching; and paid time off (vacation days, sick days, and 11 holidays).
This position will remain open until September 11, 2026.
About the Venue
Navy Pier is one of Chicago's most iconic event destinations. Built in 1916 as part of Daniel Burnham's Plan of Chicago, it pairs historic character with modern amenities and unforgettable lakefront views. Set on more than 50 acres, Navy Pier offers parks, dining, attractions, retail, cruise vessels, and exposition facilities that elevate every event. Highlights include two exhibit halls, 34 meeting rooms, the historic Aon Grand Ballroom, and Lakeview Terrace with sweeping lakefront views. From conferences and business meetings to trade shows and special events, Navy Pier offers space, flexibility, and wow factor to bring any event to life.
Responsibilities
  • Oversee the planning, setup, execution, and breakdown of all events at Navy Pier, ensuring smooth transitions between events. Manage all aspects of event operations, including staffing, client communication, and vendor coordination.
  • Work closely with third-party vendors such as Aramark for housekeeping and event operations, ensuring quality standards are met. Coordinate with NPI on maintenance and engineering issues to ensure the facility's infrastructure is in optimal condition for events.
  • Recruit, train, and manage a team of Event Managers, Event Coordinators, and support staff. Provide ongoing training and performance evaluations, and implement disciplinary procedures when necessary to maintain a high-functioning team. Meets with GM on a regular basis to discuss all matters pertaining to day-to-day operations and events as required.
  • Serve as the primary point of contact for event clients, advising them on the facility's requirements and additional services. Ensure client satisfaction by addressing their needs promptly and resolving any concerns during the event.
  • Prepare and manage the Event Operations budget, monitor expenditure, and forecast staffing and operational needs. Assist in developing cost estimates for event services and ensure accuracy in post-event billing.
  • Oversee event set-up, teardown, and facility conversion, ensuring timely and efficient transitions between events. Coordinate with Aramark on staffing needs and logistics to ensure the venue is properly prepared for each event.
  • Ensure all events comply with local, state, and federal safety regulations. Work with NPI to maintain safety protocols and ensure the facility meets health and safety standards for events.
  • Establish and uphold high standards for customer service. Quickly and efficiently resolve client concerns, using conflict resolution skills to ensure successful outcomes for both clients and staff.
  • Oversee event logistics, including audiovisual services, food & beverage, event security, and crowd management. Collaborate with internal and external stakeholders to ensure all aspects of the event are executed flawlessly.
  • Negotiate contracts with service providers as needed, ensuring that all services are delivered according to contract terms and client expectations. Review service agreements to confirm they meet the event's requirements and regulatory standards.
  • Collaborate with NPI to ensure that all facility systems (e.g., HVAC, lighting, fire protection) are in proper working order. Inspect event spaces to ensure they are ready for use and that all safety protocols are in place.
  • Ensure proper documentation for all events, including post-event summaries, vendor reports, and operational feedback. Use these reports to recommend improvements and streamline event processes.
  • Implement strategies to improve event operations, reduce setup times, and increase operational efficiency. Regularly review event processes to ensure they align with Navy Pier's goals for excellence.

Qualifications
  • Bachelor's degree in business, Hospitality Management, or a related field required.
  • 5-7+ years of experience in event management, preferably within a large public assembly facility (convention center, arena, or similar), with at least 3 years in a leadership role.
  • Proven experience in managing and leading teams, including the recruitment, training, and evaluation of staff.
  • Strong ability to build a positive team culture focused on performance and client satisfaction.
  • Experience working with third-party vendors, especially in areas such as housekeeping, facility maintenance, and event setup.
  • Ability to negotiate contracts and manage vendor relationships effectively.
  • Familiarity with facility maintenance processes and the ability to collaborate with maintenance teams (e.g., NPI) on operational and safety issues.
  • Strong financial management skills, including budget preparation, cost estimation, and expenditure tracking.
  • Ability to provide accurate financial reports for event operations.
  • Thorough understanding of local, state, and federal safety regulations and compliance requirements.
  • Experience developing safety protocols and managing risk during large events.
  • Exceptional customer service skills, with the ability to manage client relationships and resolve conflicts effectively.
  • Proven problem-solving skills in fast-paced, high-pressure environments.
  • Proficiency in Microsoft Office and event management software.

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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About Oak View Group

Sourced by ZipRecruiter

Oak View Group (OVG) is a Development and Investment Company based in Los Angeles, CA, USA. Founded in 2015, the company plays a significant role in the sports and live entertainment industry. Specializing in arena & stadium alliances, OVG is committed to establishing partnerships that facilitate the growth of the live entertainment industry. The company operates multiple subdivisions involved in different aspects like facilities, security, content & media, and investments. Oak View Group's core mission is to be an industry leader that can be trusted by partners, residents, and fans to create world-class experiences.

Industry

Management of companies and enterprises

Company size

51 - 200 Employees

Headquarters location

Los Angeles, CA, US

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