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Evening Remote Email Chat Support Jobs (NOW HIRING)

At Your School (AYS, Inc.)

Live Chat Support Agent

$19.25 - $25.50/hr

Remote We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be responsible for providing real-time support to our ...

ScaleJet

Customer Care Specialist (phone, email, chat)

$17.50 - $23/hr

... remote job. We are seeking a warm, empathetic, and resourceful Customer Care Specialist with strong experience in customer support via phone, email, and chat. The ideal candidate has a background in ...

NoGigiddy

Chat Support Agent (Remote) - 15 - 18/hr

$19.25 - $25.50/hr

NoGigiddy, a leading company in the on demand staffing and recruiting industry, is seeking a dedicated and passionate Chat Support Agent to join our remote team. In this role, you will play a vital ...

NoGigiddy

Chat Support Agent (Remote) - 15 - 18/hr

$19.25 - $25.50/hr

NoGigiddy, a leading company in the on demand staffing and recruiting industry, is seeking a dedicated and passionate Chat Support Agent to join our remote team. In this role, you will play a vital ...

NoGigiddy

Chat Support Agent (Remote) - 15 - 18/hr

$19.25 - $25.50/hr

NoGigiddy, a leading company in the on demand staffing and recruiting industry, is seeking a dedicated and passionate Chat Support Agent to join our remote team. In this role, you will play a vital ...

NoGigiddy

Chat Support Agent (Remote) - 15 - 18/hr

$19.25 - $25.50/hr

NoGigiddy, a leading company in the on demand staffing and recruiting industry, is seeking a dedicated and passionate Chat Support Agent to join our remote team. In this role, you will play a vital ...

NoGigiddy

Chat Support Agent (Remote) - 15 - 18/hr

$19.25 - $25.50/hr

NoGigiddy, a leading company in the on demand staffing and recruiting industry, is seeking a dedicated and passionate Chat Support Agent to join our remote team. In this role, you will play a vital ...

Pavago

Medical Customer Service Representative

$17.25 - $21.50/hr

Phone/email/chat support tools * Strong communication and problem-solving abilities * High ... Fully remote opportunity aligned with U.S. hours * Structured workflows and support systems

Remote Recruitment

Customer Support Agent

$19.25 - $25.50/hr

... join our remote team. In this role you will be the first point of contact for our customers ... email, chat, and phone, resolving issues, and ensuring every interaction leaves a positive ...

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All JobsEvening Remote Email Chat Support Jobs

Evening Remote Email Chat Support information

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$14

$26

$44

How much do evening remote email chat support jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for evening remote email chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are Evening Remote Email Chat Support jobs?

Evening Remote Email Chat Support jobs involve assisting customers with their inquiries, issues, or requests via email and chat platforms during evening hours, all from a remote location. Employees in these roles typically handle customer concerns, provide technical support, process orders, and answer questions, all while adhering to company policies and guidelines. This job is ideal for those who prefer flexible, non-traditional work hours and are comfortable communicating in written form. It requires strong written communication skills, attention to detail, and the ability to multitask across multiple conversations. Many companies offer these positions to provide round-the-clock support for their clients.

What are the key skills and qualifications needed to thrive as an Evening Remote Email Chat Support, and why are they important?

To excel as an Evening Remote Email Chat Support, strong written communication skills, attention to detail, and proficiency in customer service are essential, often supported by a high school diploma or equivalent. Familiarity with CRM platforms, helpdesk software like Zendesk or Freshdesk, and basic troubleshooting systems is typically required. Outstanding time management, empathy, and problem-solving abilities set top performers apart in this role. These skills ensure prompt, accurate, and empathetic customer interactions, leading to high satisfaction and effective issue resolution during evening shifts.

What are some common challenges faced by Evening Remote Email Chat Support professionals, and how can they be managed?

Evening Remote Email Chat Support professionals often navigate unique challenges such as managing high volumes of inquiries during peak hours, maintaining clear communication without visual cues, and adapting to varying customer moods after business hours. Successfully managing these challenges requires strong time management skills, resilience under pressure, and proficiency with digital communication tools. Building a routine, utilizing templates for frequent questions, and staying connected with team members through regular updates can help ensure smooth operations and maintain high-quality support.
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Evening Remote Email Chat Support jobs near you

Live Chat Support Agent

At Your School (AYS, Inc.)

Remote

$19.25 - $25.50/hr

Other

Posted 6 days ago

Job description

Live Chat Support Agent

Phoenix, Arizona, United States

Job Overview

Position: Live Chat Support Agent

Location: Remote

We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be responsible for providing real-time support to our clients and their customers through our live chat platform. You will be the first point of contact for any customer inquiries or concerns, and will play a crucial role in maintaining our high standards of customer service.

Key Responsibilities
  • Respond to customer inquiries and concerns in a timely and professional manner through our live chat platform
  • Provide accurate and helpful information to customers regarding products, services, and company policies
  • Troubleshoot and resolve customer issues, escalating to the appropriate team member if necessary
  • Maintain a positive and empathetic attitude towards customers at all times
  • Document and track customer interactions and feedback for reporting purposes
  • Collaborate with other team members to continuously improve and optimize our live chat support process
  • Stay up-to-date on product knowledge and industry trends to better assist customers
Qualifications
  • High school diploma or equivalent, college degree preferred
  • 1-2 years of experience in a customer service role, preferably in a live chat or online support environment
  • Exceptional written communication skills with the ability to type quickly and accurately
  • Strong problem-solving and critical thinking skills
  • Ability to multitask and manage time effectively in a fast-paced environment
  • Familiarity with live chat software and customer relationship management (CRM) tools
  • Availability to work flexible hours, including evenings and weekends as needed
Benefits
  • Competitive salary and benefits package
  • Opportunities for growth and advancement within the company
  • Collaborative and supportive work environment
  • Training and development programs to enhance skills and knowledge
  • Employee discounts on products and services offered by our clients

If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of our mission to provide top-notch customer support to businesses worldwide. Apply now and take the first step towards a rewarding career in customer service.

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