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Evening Remote Email Chat Support Jobs in Rochester, NY

Talkiatry

Psychiatrist (Remote)

Rochester, NY · Remote

$325K - $375K/yr

Full operational support, including scheduling, billing, intake coordination, and licensing ... Learn more Email clinicialcareers@talkiatry.com to connect with a recruiter or check out our ...

Athena

LCSW Clinical Supervisor - Remote

Rochester, NY · Remote

$60 - $65/hr

Help develop and improve clinical policies and procedures on an ongoing basis to support overall ... answer emails in addition to carrying objects no greater than 25 pounds, when needed. Direct ...

Talkiatry

Psychiatrist

Rochester, NY · Remote

$325K - $375K/yr

Minimal administrative burden in a fully remote, outpatient model What your day-to-day practice ... Full operational support, including scheduling, billing, intake coordination, and licensing ...

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All JobsEvening Email Chat Support JobsEvening Remote Email Chat Support JobsEvening Remote Email Chat Support Jobs in Rochester, NY

Evening Remote Email Chat Support information

See Rochester, NY salary details

$14

$25

$44

How much do evening remote email chat support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for evening remote email chat support in Rochester, NY is $25.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.98 per hour, depending on experience, location, and employer.

What is evening remote email chat support?

Evening Remote Email Chat Support jobs involve assisting customers with their inquiries, issues, or requests via email and chat platforms during evening hours, all from a remote location. Employees in these roles typically handle customer concerns, provide technical support, process orders, and answer questions, all while adhering to company policies and guidelines. This job is ideal for those who prefer flexible, non-traditional work hours and are comfortable communicating in written form. It requires strong written communication skills, attention to detail, and the ability to multitask across multiple conversations. Many companies offer these positions to provide round-the-clock support for their clients.

What are the key skills and qualifications needed to thrive as an evening remote email chat support?

To excel as an Evening Remote Email Chat Support, strong written communication skills, attention to detail, and proficiency in customer service are essential, often supported by a high school diploma or equivalent. Familiarity with CRM platforms, helpdesk software like Zendesk or Freshdesk, and basic troubleshooting systems is typically required. Outstanding time management, empathy, and problem-solving abilities set top performers apart in this role. These skills ensure prompt, accurate, and empathetic customer interactions, leading to high satisfaction and effective issue resolution during evening shifts.

What are some common challenges faced by evening remote email chat support professionals, and how can they be managed?

Evening Remote Email Chat Support professionals often navigate unique challenges such as managing high volumes of inquiries during peak hours, maintaining clear communication without visual cues, and adapting to varying customer moods after business hours. Successfully managing these challenges requires strong time management skills, resilience under pressure, and proficiency with digital communication tools. Building a routine, utilizing templates for frequent questions, and staying connected with team members through regular updates can help ensure smooth operations and maintain high-quality support.

What are the most commonly searched types of Remote Email Chat Support jobs in Rochester, NY?

The most popular types of Remote Email Chat Support jobs in Rochester, NY are:

What are popular job titles related to Evening Remote Email Chat Support jobs in Rochester, NY?

For Evening Remote Email Chat Support jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Evening Remote Email Chat Support jobs in Rochester, NY look for?

The top searched job categories for Evening Remote Email Chat Support jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Evening Remote Email Chat Support jobs?

Cities near Rochester, NY with the most Evening Remote Email Chat Support job openings:

Evening Remote Email Chat Support jobs near you
Infographic showing various Evening Remote Email Chat Support job openings in Rochester, NY as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $53,457 per year, or $25.7 per hour.

Remote Travel Customer Service Representative

Rudyb Travel

Rochester, NY • Remote

$15.75 - $21.50/hr

Full-time

Posted 20 days ago

Job description

About the job

About The Role

Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.

This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.

Key Responsibilities

  • Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
  • Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
  • Provide accurate and timely information regarding destinations, travel requirements, and agency policies
  • Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
  • Proactively follow up with clients before and after travel to ensure a positive experience
  • Address client concerns with empathy, professionalism, and solution-oriented thinking
  • Maintain accurate documentation and update booking systems as required

Qualifications & Skills

  • Excellent verbal and written communication skills
  • Customer service experience (travel, hospitality, or service-related experience preferred)
  • Strong organizational skills and attention to detail
  • Comfortable using technology and learning new systems and booking platforms
  • Reliable, proactive, and able to manage multiple client requests efficiently
  • Genuine interest in travel and helping clients plan memorable experiences

What We Offer

  • 100% remote work environment
  • Flexible scheduling options
  • Opportunities for professional growth within the company
  • Access to travel perks and industry-related discounts
  • Supportive team culture with ongoing training and development

Apply Today

Interested candidates are encouraged to apply today and join our remote travel support team.

Equal Opportunity Employer

Rudyb Travel is an equal opportunity employer committed to diversity and inclusion.

Apply