OVERVIEW:
The Receptionist will greet, assist, and provide direction and information to patients, visitors, and other guests at the facility.
RESPONSIBILITIES:
·        Greets patients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts them to the appropriate location
·        Answers, screens, and directs phone calls; takes messages and schedules appointments if needed
·        Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
·        Performs administrative and clerical support tasks
·        Performs basic filing and recordkeeping
·        Report any complaints to immediate supervisor
QUALIFICATIONS:
EDUCATION / EXPERIENCE:
·        High School Diploma or GED.
·        Excellent verbal communication skills
·        Excellent interpersonal and customer service skills
·        Basic understanding of administrative and clerical procedures and systems
·        Proficient with Microsoft Office Suite or related software
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SUPERVISORY RESPONSIBILITIES:
·        This position has no supervisory responsibilities
WORK ENVIRONMENT:
·        This job operates in a professional office environment.
·        This role routinely uses standard office equipment
REQUIREMENTS:Â
Employement is contingent upon successful completion of a Florida AHCA Level 2 background screening in accordance with state regulations. https://info.flclearinghouse.com
PHYSICAL REQUIREMENTS:
·        While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear.
·        Extensive standing for long periods of time (daily) and walking long distances (daily)
·        Work flow subject to frequent interruptions
·        Must be able to lift up to 20lbs
·        May be subject to work outside of the facility when working under inclement weather
TRAVEL:Â
·        No travel requirements.