Auto Parts & Customer Service Specialist – Join Our Family at Euro Car Doctor!
Join the Euro Car Doctor Team
Are you passionate about cars, helping people, and being part of a winning team? Euro Car Doctor is looking for a highly organized, detail-oriented professional to join our growing team. This role combines parts purchasing, operational accuracy, and customer support.
You'll work closely with our service advisors and technicians to keep our shop running efficiently while helping deliver the exceptional customer experience we're known for. If you enjoy solving problems, negotiating with vendors, serving customers, and take pride in getting the details right, we'd love to meet you.
Responsibilities
- Purchase quality parts at the best value while maximizing profitability
- Build and maintain strong vendor relationships
- Negotiate pricing and identify cost-saving opportunities
- Process returns, warranties, core credits, and vendor reconciliations
- Maintain accurate records between Tekmetric and our accounting system
- Prepare and send monthly statements and reports as requested
- Monitor parts gross profit and verify pricing accuracy
- Greet customers and assist with vehicle check-in and check-out when needed
- Support service advisors, technicians, and management
- Keep the shop and customer areas stocked, clean, and organized
- Continuously improve purchasing and operational processes
What We're Looking For
Accuracy and attention to detail are non-negotiable. We're looking for someone who naturally catches mistakes, double-checks their work, stays organized, and takes pride in doing things right the first time.
- Automotive parts or purchasing experience preferred
- Exceptional attention to detail and organizational skills
- Strong negotiation and vendor management skills
- Excellent customer service and communication skills
- Comfortable greeting customers and supporting the front counter when needed
- Experience with Tekmetric or similar shop management software and parts vendor portals
- Self-motivated, dependable, and accountable
- Positive, humble, solution-oriented team player
Compensation
- Average annual compensation of approximately $100,000+, including competitive hourly pay and a performance-based commission plan
- Monthly commission based on parts profitability
- Monthly team bonus based on overall shop performance
Full-Time | 40 Hours per Week | Day Shift
Benefits
- 401(k) with Company Match
- Profit Sharing Plan after two years of employment
- Medical, Dental & Vision Insurance
- Two weeks of paid vacation, plus two additional days after your first year. Earn one additional vacation day each year thereafter, up to three weeks total
- Paid Parental Leave
- Company-paid Life Insurance
- Paid Training, Coaching & Leadership Development
- Complimentary use of our Sprinter van, trailer, and rental equipment for camping, moving, and family events (subject to availability)
- Advancement Opportunities
We're growing and preparing to open our third location, creating excellent long-term career opportunities.
Why Euro Car Doctor?
At Euro Car Doctor, we believe businesses grow when people grow. Our culture is built on integrity, accountability, teamwork, positivity, and continuous improvement. We invest heavily in coaching, mentorship, and developing leaders from within.
We've been featured in Ratchet+Wrench Magazine for our people-first leadership philosophy and commitment to developing our team.
Don't just take our word for it. Read our Google and Yelp reviews, and hear directly from our team members why they believe Euro Car Doctor is different.
***MUST WATCH VIDEOS AND ARTICLES***
- Read our Ratchet & Wrench feature
on how we’re changing lives. - Auto Shop Leader Feature Article
Shows the power of Mentorship and growth changing the Auto Industry
- WHY EURO CAR DOCTOR IS MY BEST CAREER OPTION or (https://youtu.be/A4t5NxQ1Mr4?si=OvwhA7xCpULaVnxe)
See a youtube video of what makes Euro Car Doctor different.
Location
Euro Car Doctor
Costa Mesa & Irvine, California
In-Person Position
If you're looking for more than just a job and want to grow with a company that values integrity, rewards performance, and invests in its people, we'd love to meet you. Apply today and become part of the Euro Car Doctor family.