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Escrow Operations Manager Jobs in Michigan (NOW HIRING)

PFCU

Assistant Mortgage Manager

Portland, MI · On-site

Implement and refine operational procedures to improve efficiency and quality. * Analyze reports ... escrow analysis, and annual HMDA reporting. * This position may be subject to SAFE Act Registration ...

Sun Title

Title Success Specialist

Grand Rapids, MI · On-site

$23/hr

Collaborate closely with Escrow Officers throughout the pre-closing process. * Deliver lender ... Transaction Data Management : * Gather and enter transaction information, including commissions ...

Detroit Pistons

Payroll Manager

Detroit, MI · On-site

The Payroll Manager oversees all payroll operations for the organization, including NBA players ... Knowledge of salary cap mechanics, escrow, and benefit programs under the NBA CBA * Experience ...

Detroit Pistons

Payroll Manager

Detroit, MI · On-site

The Payroll Manager oversees all payroll operations for the organization, including NBA players ... Knowledge of salary cap mechanics, escrow, and benefit programs under the NBA CBA * Experience ...

Detroit Pistons

Payroll Manager

Detroit, MI · On-site

The Payroll Manager oversees all payroll operations for the organization, including NBA players ... Knowledge of salary cap mechanics, escrow, and benefit programs under the NBA CBA * Experience ...

AD Mortgage

Mortgage Servicing Data Analyst

Troy, MI · On-site

This role partners with servicing operations, compliance, finance, risk, and technology teams to ... Payment performance, Delinquencies, Escrow balances, Loss mitigation, Foreclosure timelines ...

Near North Title Group

Account Executive

Niles, MI · On-site

... escrow, and 1031 Exchange operations. Additionally, you will deliver proactive communication ... Strong accountability and exceptional territory management skills * Experience meeting sales quotas ...

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Escrow Operations Manager information

What is the difference between Escrow Operations Manager vs Escrow Officer?

AspectEscrow Operations ManagerEscrow Officer
CredentialsTypically requires experience in escrow processes, industry certifications, and sometimes managerial trainingRequires real estate or escrow licensing, and industry-specific certifications
Work EnvironmentOversees escrow departments, manages staff, and ensures complianceHandles individual escrow transactions, interacts directly with clients and agents
Employer & Industry UsageUsed in banks, title companies, and escrow firms for managerial rolesCommonly employed in title companies and escrow firms for transaction handling

The main difference is that an Escrow Operations Manager oversees the entire escrow department and manages staff, while an Escrow Officer handles specific escrow transactions directly with clients. The manager focuses on operations and compliance, whereas the officer focuses on transaction execution.

What are Escrow Operations Managers?

Escrow Operations Managers are professionals who oversee the day-to-day functions of escrow departments, ensuring that all real estate or financial transactions are processed accurately and in compliance with regulations. They manage escrow officers and staff, implement policies and procedures, and resolve any issues that arise during the transaction process. Their responsibilities also include training staff, maintaining client relationships, and ensuring timely closings. This role requires strong organizational, leadership, and communication skills, as well as in-depth knowledge of escrow and real estate practices.

What are the key skills and qualifications needed to thrive as an Escrow Operations Manager, and why are they important?

To thrive as an Escrow Operations Manager, you need strong knowledge of escrow processes, real estate transactions, compliance regulations, and typically a bachelor’s degree in business or a related field. Familiarity with escrow management software, document tracking systems, and regulatory compliance tools is important. Leadership, problem-solving, and effective communication are essential soft skills to manage teams and maintain client relationships. These abilities ensure accurate transaction processing, regulatory adherence, and high service quality in a deadline-driven environment.

What are some common challenges faced by Escrow Operations Managers, and how can they be addressed?

Escrow Operations Managers often encounter challenges such as managing high transaction volumes, ensuring regulatory compliance, and maintaining clear communication between buyers, sellers, and agents. Addressing these issues typically involves implementing efficient workflow systems, staying updated on state and federal regulations, and fostering a collaborative team environment. Strong organizational skills and regular training can also help mitigate errors and streamline operations, ensuring a smooth closing process for all parties involved.
What are popular job titles related to Escrow Operations Manager jobs in Michigan? For Escrow Operations Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Escrow Operations Manager jobs in Michigan look for? The top searched job categories for Escrow Operations Manager jobs in Michigan are:
What cities in Michigan are hiring for Escrow Operations Manager jobs? Cities in Michigan with the most Escrow Operations Manager job openings:
Escrow Operations Manager jobs near you
Infographic showing various Escrow Operations Manager job openings in Michigan as of June 2026, with employment types broken down into 4% As Needed, and 96% Full Time. Highlights an 86% In-person, 7% Hybrid, and 7% Remote job distribution.

Entry Level - Mortgage Servicing Associate

CU* Answers

Grand Rapids, MI • On-site

$15.50 - $16.50/hr

Full-time

Posted 29 days ago

Job description

Xtend, Inc. is seeking a Mortgage Servicing Associate for our Mortgage Services team to support daily mortgage servicing operations for credit union clients. This role is responsible for processing mortgage payments, escrow transactions, investor reporting, and end-of-month balancing while ensuring accuracy, compliance, and excellent service.
What You’ll Do:
  • Process daily mortgage payments and deposits.
  • Handle escrow disbursements (taxes, insurance, PMI).
  • Post payments and process sold loan activity.
  • Complete month-end participation processing and balancing.
  • Communicate with credit unions via Zendesk, email, and phone.
  • Maintain accuracy, confidentiality, and compliance.

What You Bring:
  • High school diploma or equivalent required.
  • 1+ year mortgage servicing experience preferred.
  • Self-motivated, organized, and capable of managing multiple tasks in a fast-paced environment.
  • Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint).
  • Strong attention to detail and data entry skills.
  • Excellent written and verbal communication.
  • Ability to handle confidential financial information.
  • CU*BASE experience preferred.
  • Able to make sound decisions and use good judgment when handling challenges.
  • Discreet and able to handle confidential information appropriately.
  • Reliable, with regular and predictable attendance.
  • Positive, professional, and team-oriented in all interactions.
  • Able to communicate effectively with diverse audiences in person, over the phone, and in virtual settings.

Why You’ll Love Working With Us:
  • Opportunity to support credit unions nationwide and make a meaningful impact for members.
  • A collaborative environment aligned with cooperative values.
  • Continuous learning through hands-on experience with CU*BASE and industry-leading tools.
  • Unlimited growth potential.

What is Xtend?
Xtend, Inc. is a Credit Union Service Organization (CUSO) that is owned by its credit union clients that we support. We offer a multitude of services to these credit unions that allow them to serve their members, including bookkeeping, back-office support, and contact center services. Join us and help advance a mission-driven cooperative culture built on innovation and industry leadership!