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Epic Jobs in Raleigh, NC (NOW HIRING)

Duke Health

Epic Credentialed Trainer

Durham, NC · On-site

PRMO Learning Center Departmental Epic Credential Training Specialist - Cadence, Grand Central and Prelude Training Representative, Job Code 5140; Job Level D2 A Little About Us The mission of the ...

Duke Health

Epic Credentialed Trainer

Durham, NC

PRMO Learning Center Departmental Epic Credential Training Specialist - Cadence, Grand Central and Prelude Training Representative, Job Code 5140; Job Level D2 A Little About Us The mission of the ...

Duke University

Epic Credentialed Trainer

Durham, NC

PRMO Learning Center Departmental Epic Credential Training Specialist - Cadence, Grand Central and Prelude Training Representative, Job Code 5140; Job Level D2 A Little About Us The mission of the ...

Duke University

Epic Credentialed Trainer

Durham, NC · On-site

PRMO Learning Center Departmental Epic Credential Training Specialist - Cadence, Grand Central and Prelude Training Representative, Job Code 5140; Job Level D2 A Little About Us The mission of the ...

ClinDCast LLC

Epic ClinDoc Analyst

Cary, NC · Remote

The Epic ClinDoc Analyst is responsible for the configuration, optimization, and support of the Epic Clinical Documentation (ClinDoc) module . This role ensures that clinical workflows are ...

ClinDCast LLC

EHR Epic Analyst

Cary, NC · Remote

EHR Epic Analyst Duration: 5+ Months Start Date: ASAP Location: Remote (Based in Raleigh, NC) Position Type: Contract We are seeking an experienced EHR Epic Analyst to support the implementation ...

VGroup Inc

EHR Epic Analyst

Raleigh, NC · On-site

EHR Epic Analyst Duration: 12 + Months Start Date: ASAP Location : Raleigh, NC 27699 (Hybrid) Position Type: Contract Interview Type: Either Webcam Interview or In Person Requirement ID : SNC_EHR274 ...

Taproot Solutions

Epic Clin Doc Analyst

Raleigh, NC · Hybrid

Hiring Now - Epic Clin Doc Analyst (802668) Location: Raleigh, NC (Hybrid Remote) Duration: 12+ Months Mandatory: Epic Clin Doc Certification 7+ Years of Epic implementation / support experience ...

ClinDCast LLC

Epic ClinDoc Principal Trainer

Cary, NC · Remote

The Epic ClinDoc Principal Trainer is responsible for developing and delivering training programs for clinical documentation workflows within the Epic system. This role involves designing curriculum ...

Deloitte

Epic Tapestry Sr Analyst

Raleigh, NC · On-site +1

As an experienced Epic Tapestry Sr Analyst you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an ...

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See Raleigh, NC salary details

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How much do epic jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for epic in Raleigh, NC is $54.74, according to ZipRecruiter salary data. Most workers in this role earn between $39.71 and $72.88 per hour, depending on experience, location, and employer.

What is the starting salary at Epic?

The starting salary for an Epic employee varies depending on the role, experience, and location. Entry-level positions typically offer salaries in the range of $60,000 to $80,000 annually, with additional benefits and opportunities for growth. Salaries may also be influenced by skills in healthcare software, project management, or technical certifications.

What are the typical challenges faced when working as an Epic analyst in a healthcare setting?

As an Epic analyst, one of the main challenges is staying updated with frequent software updates and changes, which require ongoing training and adaptation. Additionally, balancing the needs of clinicians, administrators, and IT teams while ensuring compliance with healthcare regulations can be complex. Analysts often need strong problem-solving skills to troubleshoot issues quickly, and effective communication is essential for translating technical concepts to non-technical users. Collaboration with cross-functional teams is a daily necessity, making teamwork and flexibility key to success in this role.

How to get a job at Epic?

To get a job at Epic, applicants should review current openings on the company's careers page, ensure they meet the required qualifications, and submit a tailored application. Relevant skills often include experience with healthcare software, programming, or project management, and a strong understanding of the industry is beneficial.

What Is the Difference Between an Epic Analyst and Epic Engineer?

There are many careers in the healthcare industry that require experience or certification in Epic software. Two examples are Epic analysts and Epic engineers. Analysts are the support team for everyone who uses Epic within a healthcare system. Epic engineers, however, are data professionals with the significant experience required to develop Epic systems and make updates to them that suit the needs of their healthcare organization.

What are Epic jobs?

Epic jobs typically refer to positions that involve working with Epic Systems software, a leading electronic health record (EHR) platform widely used in hospitals and healthcare organizations. These roles can include Epic analysts, consultants, trainers, project managers, and application coordinators, all focused on implementing, customizing, and supporting the Epic EHR system. Professionals in these positions help healthcare providers optimize patient care, streamline workflows, and ensure regulatory compliance by leveraging Epic’s suite of applications.

What is the difference between Epic vs Cerner?

AspectEpicCerner
CertificationsEpic certifications, vendor-specificCerner certifications, vendor-specific
Work EnvironmentLarge healthcare systems, hospitalsHospitals, clinics, healthcare organizations
Industry UsageWidely used in North America, large institutionsCommon in hospitals, healthcare providers
Job FocusImplementing and supporting Epic EHR systemsImplementing and supporting Cerner EHR systems

Epic and Cerner are leading electronic health record (EHR) systems used in healthcare. While both require similar certifications and are used in hospital settings, Epic is more prevalent in large healthcare systems and offers specialized certifications. Cerner is also widely adopted across hospitals and clinics. The main difference lies in their vendor-specific platforms and implementation focus, making each suited to different healthcare organizations' needs.

Can I work remotely for Epic?

Epic offers some remote work opportunities, primarily for roles that can be performed independently and require minimal on-site presence. However, many positions may require in-office work or a hybrid schedule, depending on the department and job responsibilities. Candidates should review specific job postings for remote work options and requirements.

Is IT hard to get a job with Epic?

Getting a job with Epic, a healthcare software company, can be competitive and typically requires relevant technical skills, such as knowledge of healthcare IT systems, certifications, and experience with electronic health records. Candidates often need to demonstrate strong problem-solving abilities and familiarity with Epic's software suite during the hiring process.

What are the key skills and qualifications needed to thrive as an Epic Analyst, and why are they important?

To thrive as an Epic Analyst, you need a solid background in healthcare IT, strong analytical skills, and a relevant bachelor's degree, often supplemented by Epic certification. Familiarity with Epic modules, electronic health record (EHR) systems, and healthcare workflow integration tools is critical. Strong problem-solving abilities, communication skills, and attention to detail help you effectively collaborate with clinical teams and troubleshoot system issues. These competencies ensure successful implementation, optimization, and support of Epic systems, ultimately improving patient care and operational efficiency.
More about Epic jobs
What are the most commonly searched types of Epic jobs in Raleigh, NC? The most popular types of Epic jobs in Raleigh, NC are:
What are popular job titles related to Epic jobs in Raleigh, NC? For Epic jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Epic jobs in Raleigh, NC look for? The top searched job categories for Epic jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Epic jobs? Cities near Raleigh, NC with the most Epic job openings:
Epic jobs near you
Infographic showing various Epic job openings in Raleigh, NC as of June 2026, with employment types broken down into 77% Full Time, and 23% Contract. Highlights an 69% In-person, and 31% Remote job distribution, with an average salary of $113,858 per year, or $54.7 per hour.
Epic Credentialed Trainer

Epic Credentialed Trainer

Duke Health

Durham, NC • On-site

Full-time

Posted 23 days ago

Duke Health rating

7.2

Company rating: 7.2 out of 10

Based on 247 frontline employees who took The Breakroom Quiz

332nd of 872 rated healthcare providers

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
Patient Revenue Management Organization
Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.
PRMO Learning Center Departmental Job Description Epic Credential Training Specialist - Cadence, Grand Central and Prelude
Training Representative, Job Code 5140; Job Level D2
A Little About Us
The mission of the Patient Revenue Management Organization (PRMO) is to deliver quality service by enhancing the patient experience, providing financial security, and preserving Duke Health's reputation and mission of advancing health together. PRMO is a fully integrated, centralized revenue cycle organization supporting Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Health Lake Norman, Duke Health Integrated Practice, and Duke Primary Care.
The PRMO Learning Center supports this mission by delivering high-quality, role-based education aligned to operational workflows, system functionality, and Epic best practices.
Position Summary
The Training Specialist - Epic Front-End Revenue Cycle serves as a credentialed, application-specific Epic trainer, responsible for the design, development, delivery, and maintenance of Epic training programs supporting front-end revenue cycle workflows, including Scheduling, Registration, and Patient Access.
This role works in direct partnership with Cadence, Prelude, and Grand Central Principal Trainers (Epic Training Specialists) and operates within Epic's formal training structure. The Training Specialist delivers Epic-standard, Duke-specific curriculum and is required to complete and maintain formal Epic credentialing in accordance with Duke Health and Epic training governance.
The position supports new hire onboarding, system upgrades, optimizations, and ongoing education, ensuring training content reflects current workflows, policies, and Epic functionality.This role supports Epic training delivery and curriculum maintenance under the guidance of Principal Trainer(s) and does not hold system ownership or build authority.
Work Location:
This role is classified as remote; however, residency within the Raleigh-Durham area or surrounding region is a condition of employment for all PRMO Learning Center team members. Team members must be able to report in person routinely on a rotational basis and periodically as a full team, in response to departmental and organizational business needs within the Duke University Health System.
Condition of Employment:
  • Residency within the Raleigh-Durham area or surrounding region is a condition of employment.

You Will
  • Facilitate live, virtual and in-person Epic application training for front-end revenue cycle workflows (Cadence, Prelude, Grand Central), in rotation with Principal Trainer(s), in support of new hire onboarding, system upgrades, and operational initiatives.
  • Ensure training content reinforces Duke Health standards related to registration accuracy, patient identification, and compliance.
  • Deliver Epic-standard, Duke-specific curriculum using approved training materials, environments, and instructional methods aligned with Epic training governance.
  • Develop, maintain, and update application-specific training content, including lesson plans, facilitator guides, participant guides, and job aids, in response to workflow changes, optimizations, and Epic upgrades.
  • Partner with Principal Trainers, operational leaders, and subject matter experts to ensure training content accurately reflects current Epic build, workflows, and revenue cycle policies.
  • Support Epic upgrade readiness activities, including review of release notes, validation of training content, and preparation of end-user education.
  • Ensure accuracy and integrity of learner records within Duke's Learning Management System.
  • Support training distribution through approved channels, including LMS courses, SharePoint sites, communications, and role-based learning paths.

You'll Love This Role If You Are
  • Energized by technical, application-based training and enjoy translating complex Epic workflows into clear, role-based education.
  • Comfortable working within a credentialed Epic training model that emphasizes standards, governance, and accuracy.
  • An effective communicator who enjoys working with both operational and technical partners.
  • Detail-oriented and motivated by maintaining high-quality, compliant training materials.
  • Confident facilitating Epic training in a virtual classroom environment, while also contributing behind the scenes to curriculum development and maintenance.
  • Flexible and able to respond to changing priorities tied to Epic upgrades, onboarding cycles, and operational needs.

You'll Thrive in This Role If You Are
  • A self-starter who can manage multiple Epic training priorities simultaneously while meeting established timelines.
  • Comfortable balancing facilitation responsibilities with curriculum development, testing, and environment preparation.
  • Adaptable and responsive in a dynamic system environment, particularly during bi-annual Epic upgrades.
  • Collaborative and effective at working across training, operational, and technical teams.

You'll Need to Have Proven Success With These Skills & Abilities
  • Demonstrated proficiency in instructional design and adult learning principles applied to technical, system-based training.
  • Demonstrated knowledge, understanding, and application of Epic training standards, workflows, and credentialed training models.
  • Experience developing and delivering application-specific Epic training in a healthcare or revenue cycle environment.
  • Working knowledge of Learning Management Systems and virtual learning technologies (e.g., Duke LMS, Zoom, Microsoft Teams, SharePoint Online).
  • Strong analytical, critical thinking, and problem-solving skills, with the ability to translate complex Epic workflows into effective learning solutions.
  • Strong organizational and consultation skills, with the ability to prioritize multiple, competing demands.
  • Excellent verbal and written communication skills, including the ability to develop comprehensive, application-specific training materials using established templates.

Key Responsibilities
Training Delivery
  • Deliver Epic-standard, instructor-led training (virtual and in-person) for front-end revenue cycle applications, including Cadence, Prelude, and Grand Central.
  • Facilitate role-based training aligned to scheduling, registration, and patient access workflows for new hires, operational teams, and system changes.
  • Prepare training environments, materials, activities, and virtual classrooms in alignment with departmental standards and Epic best practices.
  • Document attendance and learning completion within Duke's Learning Management System.

Curriculum Development & Maintenance
  • Develop and maintain application-specific training curriculum, including lesson plans, facilitator guides, participant guides, and job aids.
  • Ensure training materials align with:
    • Epic foundational training standards
    • Duke Health-specific workflows, policies, and revenue cycle practices
    • Front-end operational requirements and compliance expectations
  • Update training content in response to Epic upgrades, workflow changes, and optimization initiatives.
  • Participate in Epic training environment builds and data refreshes in coordination with Principal Trainers.

Collaboration & Governance
  • Work closely with Cadence, Prelude, and Grand Central Principal Trainers to ensure curriculum consistency, credential alignment, and training quality.
  • Partner with operational leaders, SMEs, and project teams to assess learning needs and support initiatives.
  • Support bi-annual Epic upgrades by reviewing release notes, updating training content, and supporting end-user readiness.
  • Adhere to departmental quality assurance, versioning, and document management standards.

Learning Records & Reporting
  • Ensure accuracy and integrity of learner records within Duke's LMS.
  • Support reporting and analysis related to training participation, readiness, and effectiveness.

Core Epic Workflow Focus Areas
Training content and delivery may include, but is not limited to:
  • Cadence (Scheduling): visit types, templates, provider/resource scheduling, bump/move workflows, waitlists, referrals, MyChart scheduling
  • Prelude (Registration): identity verification, insurance capture, eligibility, benefits, guarantor selection, patient liability estimation
  • Grand Central: arrival workflows, front desk processes, patient movement and access workflows
  • Front-End Revenue Cycle Standards: patient identification, compliance, privacy/security (HIPAA), Duke Health registration accuracy requirements

Required Qualifications
Education
Work requires analytical, communications and organizational skills acquired through completion of a bachelor's degree program.
Experience
Work requires one (1) year or more of experience involving instructional, training, or Epic application support activities, with demonstrated exposure to healthcare or revenue cycle workflows.
Certifications
Completion and maintenance of Epic application credentialing (Cadence, Prelude, and/or Grand Central) as required by Duke Health.
Knowledge, Skills, and Abilities
  • Strong knowledge of adult learning principles and instructional design methodologies.
  • Ability to deliver engaging, effective instructor-led training in virtual and in-person settings.
  • Working knowledge of Learning Management Systems and virtual learning technologies (Zoom, Microsoft Teams, SharePoint Online).
  • Strong analytical, organizational, and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple priorities and meet deadlines in a dynamic environment.
  • Collaborative mindset with the ability to work across operational, technical, and training teams.

Distinguishing Characteristics
  • Role operates as a credentialed Epic trainer, not a generalist learning role.
  • Training is application-specific, governed by Epic standards, and overseen by Principal Trainers.
  • Direct alignment to front-end revenue cycle workflows and patient access operations.
  • Note:role does not perform Epic application build, configuration, or system design activities.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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