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Epic Support Analyst Jobs (NOW HIRING)

Koitecc Solutions

Applications Analyst III- Epic Beaker CP/AP Support Analyst (Job ID: 12318) Location : Commerce Place Category : Information Technology Department : IT EPIC Job Type : Full time Union Name : Non ...

Vertek Staffing

Sr. Epic Application Analyst

Houston, TX · On-site

$95K - $130K/yr

Position: Sr. Epic Application Analyst - (EPIC ASAP) ED software module in EPIC System Duration ... Application Support Demonstrates in-depth knowledge and techniques in supporting development ...

Carilion Clinic

EPIC APPLICATION ANALYST III-Ambulatory

$89K - $142K/yr

May also support integrated third-party applications. Serves as a liaison between TSG groups, clients, and vendors. The Application Analyst III, Epic * Conducts intermediate to advanced analysis of ...

Carilion Clinic

EPIC APPLICATION ANALYST III-Ambulatory

$89K - $142K/yr

May also support integrated third-party applications. Serves as a liaison between TSG groups, clients, and vendors. The Application Analyst III, Epic * Conducts intermediate to advanced analysis of ...

WellSpace Health

Be Seen First

Epic EHR Support Analyst (2 Positions) - local candidates only

Sacramento, CA · On-site

$95K - $108K/yr

Epic EHR Support Analyst (2 Positions) - local candidates only Department: EHR Department/Care Stream: EHR 1013 LIA Reporting Structure: Timecard Approver: Epic Program Director Primary: Epic Program ...

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Epic Support Analyst information

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How much do epic support analyst jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for epic support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What is an Epic Support Analyst?

An Epic Support Analyst is responsible for supporting, troubleshooting, and optimizing the Epic electronic health record (EHR) system. They assist end-users, resolve system issues, and ensure that the Epic application runs smoothly for healthcare providers. Their role involves system configuration, training users, and collaborating with IT and clinical teams to maintain workflow efficiency. Analysts may also participate in system upgrades, testing, and documentation to improve system performance. Certification in specific Epic modules is often required for this role.

What does an Epic Support Analyst do?

A typical day for an Epic Support Analyst involves monitoring and responding to support tickets related to Epic system issues, troubleshooting technical problems, and assisting end users such as clinicians and administrative staff. You will often collaborate with IT, clinical informatics, and project management teams to resolve incidents, support system updates, and participate in system optimization projects. Additionally, you may deliver user training, document solutions, and contribute to ongoing process improvements. The role is dynamic and fast-paced, with responsibilities that often shift based on daily system needs and end user feedback.

What are the key skills and qualifications needed to thrive as an Epic Support Analyst?

To thrive as an Epic Support Analyst, you need a solid understanding of healthcare workflows, experience with electronic health record (EHR) systems—especially Epic—and strong problem-solving abilities, often supported by a bachelor's degree and relevant Epic certifications. Familiarity with ticketing platforms, Epic modules (like EpicCare or Resolute), and proficiency with troubleshooting tools are typically required. Outstanding communication skills, patience, and a collaborative spirit help analysts work effectively with clinicians and IT teams. These skills and qualities are crucial for swiftly resolving complex technical issues and ensuring smooth hospital operations.

Can an Epic Support Analyst work from home?

Epic Support Analysts can often work remotely, especially if the employer offers telecommuting options. The role typically requires access to secure systems, strong communication skills, and familiarity with Epic software, which can be managed through remote access tools. However, some positions may require on-site presence for certain tasks or certifications.

How to get hired as an Epic Support Analyst?

To get hired as an Epic Support Analyst, candidates typically need a background in healthcare IT, experience with Epic software, and relevant certifications such as Epic certifications in specific modules. Strong troubleshooting skills, knowledge of electronic health records, and the ability to work in a fast-paced environment are also important. Employers often seek candidates with prior support or technical experience and good communication skills.
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Epic Support Analyst jobs near you
Infographic showing various Epic Support Analyst job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.

EPIC APPLICATION TRAINER (IN-PERSON POSITION)

Plummer, ID • On-site

Marimn Health
51 - 200 employees
Learn more about Marimn Healthexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

Come work for Marimn Health - voted one of the Best Places to Work in the Inland Northwest every year since 2018 and Modern Healthcare's Family Friendliest Employer in 2020!

Fantastic benefits, flexible schedules, paid holidays and ability to choose vacation times!

Your employer paid benefits include:

  • Medical, Dental, Prescription, and Vision for employee and all legal dependents.
  • 401(k) plan with 10% employer match after 1 year of employment.
  • Employer paid life insurance.
  • Short and long term disability.
  • Generous PTO with the ability to earn additional personal days.

Please note that this position is in Plummer, ID. Carpool opportunities are available.
QUALIFICATIONS:

High School Diploma or general education degree (GED) is required. 3 years of Health IT experience required (Federally Qualified Health Centers, FQHCs, and tribal centers preferred). Minimum 2 years of experience with EPIC EHR software required. Minimum 1 year in an instructor or teaching role required. EPIC Support Analyst (ESA) certification preferred. Strong understanding of health center operations and change management. Excellent administrative, organizational and time-management skills

ADA ESSENTIAL FUNCTIONS:

  • Hearing: within normal limits with or without use of corrective hearing devices.
  • Vision: adequate to read 12-point type with or without use of corrective lenses.
  • Must be able to verbally interact with staff, clients, and the public.
  • Manual dexterity of hands/fingers for writing and data entry.
  • Able to lift to _50_ lbs.
  • Standing _50%_ of the day.
  • Walking _50%_ of the day.
  • Pushing up to 60__ lbs.
  • Pulling up to 60__ lbs.
  • Rescue assist up to 100__ lbs

RESPONSIBILITIES:

  • Deliver engaging, role-based training sessions for clinical and administrative staff on EPIC workflows and modules using a variety of media (both in-person and virtual).
  • Develop and maintain training materials, user guides, quick reference tools, and e-learning resources aligned with system updates and organizational needs.
  • Collaborate with EPIC analysts, super users, and department leaders to identify training gaps and tailor learning programs accordingly.
  • Support new-hire onboarding and end-user go-live readiness across assigned departments.
  • Conduct post-training assessments and evaluate learner proficiency, providing additional support as needed.
  • Provide ongoing education on system updates or changes in workflows.
  • Maintain up-to-date knowledge of EPIC application functionality, workflow optimization, and best practices.
  • Participate in testing and validation activities for EPIC upgrades and new implementations.
  • Provide in-person support during go-live and system transitions.
  • Cross train to assist end users with IT-related issues related to the use of computer systems in the health IT environment.
  • Other duties as assigned.
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