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Epic Support Analyst Jobs in Seattle, WA (NOW HIRING)

Epic Denials Management Operator

Seattle, WA · Remote

$20.50 - $27.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Conduct Denial categorization and root cause analysis based on remittance information received from ...

Epic Willow support analyst with on call responsibilities during US business hours The successful candidate would possess these skills: * Ability to work independently and collaborate as part of a ...

Epic Willow support analyst with on call responsibilities during US business hours The successful candidate would possess these skills: * Ability to work independently and collaborate as part of a ...

Epic Denials Management Operator

Bellevue, WA · Remote

$20.25 - $27/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Conduct Denial categorization and root cause analysis based on remittance information received from ...

UW MEDICINE IT SERVICES has an outstanding job opportunity for an Epic Research Application Analyst ... ITS is responsible for the ongoing support and maintenance of the infrastructure and applications ...

Epic HIM Analyst - 6317557

Redmond, WA · On-site

$109.25 - $119.25/hr

As an Epic HIM Analyst, you will be responsible for acting as a software detective, providing a ... Recognize recurring patterns in system behavior and contribute to improving support processes.

Epic HIM Analyst - 6317557

Kirkland, WA · On-site

$109.25 - $119.25/hr

As an Epic HIM Analyst, you will be responsible for acting as a software detective, providing a ... Recognize recurring patterns in system behavior and contribute to improving support processes.

Epic HIM Analyst - 6317557

Seattle, WA · On-site

$109.25 - $119.25/hr

As an Epic HIM Analyst, you will be responsible for acting as a software detective, providing a ... Recognize recurring patterns in system behavior and contribute to improving support processes.

UW MEDICINE IT SERVICES has an outstanding job opportunity for an Epic Applications Analyst 3 - ... ITS is responsible for the ongoing support and maintenance of the infrastructure and applications ...

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Epic Support Analyst information

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How much do epic support analyst jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for epic support analyst in Seattle, WA is $35.71, according to ZipRecruiter salary data. Most workers in this role earn between $25.14 and $42.93 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Epic Support Analyst?

To thrive as an Epic Support Analyst, you need a solid understanding of healthcare workflows, experience with electronic health record (EHR) systems—especially Epic—and strong problem-solving abilities, often supported by a bachelor's degree and relevant Epic certifications. Familiarity with ticketing platforms, Epic modules (like EpicCare or Resolute), and proficiency with troubleshooting tools are typically required. Outstanding communication skills, patience, and a collaborative spirit help analysts work effectively with clinicians and IT teams. These skills and qualities are crucial for swiftly resolving complex technical issues and ensuring smooth hospital operations.

How to get hired as an Epic Support Analyst?

To get hired as an Epic Support Analyst, candidates typically need a background in healthcare IT, experience with Epic systems, and relevant certifications such as Epic certifications in specific modules. Strong troubleshooting skills, knowledge of electronic health records, and the ability to work in a fast-paced environment are also important. Employers often seek candidates with prior support or technical experience and good communication skills.

What is an Epic Support Analyst?

An Epic Support Analyst is responsible for supporting, troubleshooting, and optimizing the Epic electronic health record (EHR) system. They assist end-users, resolve system issues, and ensure that the Epic application runs smoothly for healthcare providers. Their role involves system configuration, training users, and collaborating with IT and clinical teams to maintain workflow efficiency. Analysts may also participate in system upgrades, testing, and documentation to improve system performance. Certification in specific Epic modules is often required for this role.

What does an Epic Support Analyst do?

A typical day for an Epic Support Analyst involves monitoring and responding to support tickets related to Epic system issues, troubleshooting technical problems, and assisting end users such as clinicians and administrative staff. You will often collaborate with IT, clinical informatics, and project management teams to resolve incidents, support system updates, and participate in system optimization projects. Additionally, you may deliver user training, document solutions, and contribute to ongoing process improvements. The role is dynamic and fast-paced, with responsibilities that often shift based on daily system needs and end user feedback.

What job categories do people searching Epic Support Analyst jobs in Seattle, WA look for?

The top searched job categories for Epic Support Analyst jobs in Seattle, WA are:

Infographic showing various Epic Support Analyst job openings in Seattle, WA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $74,269 per year, or $35.7 per hour.

Analyst, Bridges Interface - II Epic

Quest Diagnostics

Seattle, WA • On-site

Full-time

Re-posted 7 days ago


ExamOne rating

6.6

Company rating: 6.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

97th of 120 rated laboratories


Job description


Bridges interface analysts are the primary contact for the interfaces they are assigned to implement and support. They coordinate analysis sessions to identify interface business needs, create technical designs, and own issue triage necessary to implement and support their assigned interfaces. They work closely with the interface project manager, application teams, and technical teams to ensure that interfaces meet the needs of end users.
Responsibilities
  • Managing the entire implementation cycle of interfaces, web services, and industry-standard APIs (such as FHIR), including analysis, design, specification, implementation, go-live, and support
  • Working closely with application teams, subject matter experts, and third-party application experts to determine business needs, document requirements, and configure interfaces per the requirements. Partnering with these groups to diagnose and resolve interface-related issues and supporting ongoing application projects as needed
  • Reviewing, triaging, and resolving day-to-day interface errors, including coordinating with technical teams, application teams, and third-party system representatives as necessary
  • Identifying and escalating risks associated with technical project tasks and third-party systems
  • Coordinating interface-specific tasks and activities like testing, build, cutover planning, and go-live by engaging subject matter experts, vendors, server and networking teams, Epic Client System Administrators, and interface engine developers
  • Working with interface engine developers to develop data-translation strategies to support the needs of Epic and third-party systems
  • Providing proactive support by monitoring live interfaces and resolving issues
  • Responsible for performance, availability and scalability of all of applications and deliverables
  • Maintain the functional interfaces as it pertains to applications and infrastructure
  • Assist in planning, estimating, designing and ensuring customizations and integration components are designed to meet the business needs
  • Responsible for designing, developing, and maintaining interfaces between client's information systems utilizing Cloverleaf HL7 engine
  • Responsible to work on error handling in Epic Bridges and Cloverleaf engine
  • Build relationships with end users and provide consistent, reliable support demonstrating a sense of urgency to resolve issues

Qualifications
Required:
  • 3+ years Epic build and support experience
  • Excellent attention to detail including verbal communication and documentation skills
  • Experience with messaging formats used in healthcare integration HL7, FHIR, EDI, CSV, XML etc
  • Healthcare industry experience

Preferred:
  • Experience in Laboratory/Diagnostics industry

Travel Required:
  • Domestic travel up to 15%

Required Education:
  • College degree in computer science, information science or equivalent work experience

Required Technical Training or Professional Licensing:
  • Bridges certification required

English Language required.
About the Team
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

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