1

Epic Support Analyst Jobs in Minnesota (NOW HIRING)

We are seeking an experienced Epic MyChart Systems Analyst to support the configuration, implementation, enhancement, and maintenance of Epic applications. The ideal candidate will have hands-on Epic ...

Epic RTE Location: Minneapolis, MN (Hybrid) * Bachelor's degree in Information Systems, Healthcare ... and production support. * Strong analytical, troubleshooting, and problem-solving skills.

next page

Showing results 1-20

Epic Support Analyst information

See Minnesota salary details

$14

$30

$55

How much do epic support analyst jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for epic support analyst in Minnesota is $30.73, according to ZipRecruiter salary data. Most workers in this role earn between $21.68 and $36.97 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Epic Support Analyst?

To thrive as an Epic Support Analyst, you need a solid understanding of healthcare workflows, experience with electronic health record (EHR) systems—especially Epic—and strong problem-solving abilities, often supported by a bachelor's degree and relevant Epic certifications. Familiarity with ticketing platforms, Epic modules (like EpicCare or Resolute), and proficiency with troubleshooting tools are typically required. Outstanding communication skills, patience, and a collaborative spirit help analysts work effectively with clinicians and IT teams. These skills and qualities are crucial for swiftly resolving complex technical issues and ensuring smooth hospital operations.

How to get hired as an Epic Support Analyst?

To get hired as an Epic Support Analyst, candidates typically need a background in healthcare IT, experience with Epic systems, and relevant certifications such as Epic certifications in specific modules. Strong troubleshooting skills, knowledge of electronic health records, and the ability to work in a fast-paced environment are also important. Employers often seek candidates with prior support or technical experience and good communication skills.

What is an Epic Support Analyst?

An Epic Support Analyst is responsible for supporting, troubleshooting, and optimizing the Epic electronic health record (EHR) system. They assist end-users, resolve system issues, and ensure that the Epic application runs smoothly for healthcare providers. Their role involves system configuration, training users, and collaborating with IT and clinical teams to maintain workflow efficiency. Analysts may also participate in system upgrades, testing, and documentation to improve system performance. Certification in specific Epic modules is often required for this role.

What does an Epic Support Analyst do?

A typical day for an Epic Support Analyst involves monitoring and responding to support tickets related to Epic system issues, troubleshooting technical problems, and assisting end users such as clinicians and administrative staff. You will often collaborate with IT, clinical informatics, and project management teams to resolve incidents, support system updates, and participate in system optimization projects. Additionally, you may deliver user training, document solutions, and contribute to ongoing process improvements. The role is dynamic and fast-paced, with responsibilities that often shift based on daily system needs and end user feedback.

What are the most commonly searched types of Epic Support Analyst jobs in Minnesota? The most popular types of Epic Support Analyst jobs in Minnesota are:
What job categories do people searching Epic Support Analyst jobs in Minnesota look for? The top searched job categories for Epic Support Analyst jobs in Minnesota are:
What cities in Minnesota are hiring for Epic Support Analyst jobs? Cities in Minnesota with the most Epic Support Analyst job openings:
Infographic showing various Epic Support Analyst job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $63,917 per year, or $30.7 per hour.

HIT - Epic Bridges / Cloverleaf

SmartIPlace

Eden Prairie, MN • On-site

Contractor

Posted 21 days ago


Job description

Hi,

I hope you are doing well.

Please find the job details below:

Job Title: HIT - Epic Bridges / Cloverleaf
Location: Eden Prairie, MN

Requirement :
EHR Integrations – Health IT Business Analyst
Position Summary
We are seeking a senior Health IT Business Analyst / Integration Analyst to support end-toend interoperability and interface delivery in a live healthcare environment.
This role requires expert level hands-on Epic Bridges interface development and production support (primarily for RCM and X12 interfaces), expert-level Cloverleaf (HL7 engine) experience, and the ability to independently troubleshoot interface failures in a 24x7 setting.
The ideal candidate can translate clinical/business requirements into HL7 mappings and partner with technical and non-technical stakeholders to deliver stable, compliant (HIPAA) integrations with minimal ramp-up time.
Key Responsibilities
• Develop, enhance, and support HL7 v2.x interfaces in Epic Bridges with Cloverleaf as the primary integration engine.• Design, build, and support Epic Bridges interfaces and related interoperability workflows, including vendor interfaces connected to Epic.
• Perform message analysis, mapping, and troubleshooting for common HL7 message types (ADT, MDM, ORM, ORU, SIU, DFT, X12 etc.) and resolve interface failures independently.
• Translate clinical/business requirements into HL7 mappings and integration specifications; create and maintain interface specs, mapping documents, diagrams and support guides.
• Perform Epic-side build/configuration changes in Bridges required to enable or modify interfaces.
• Support Epic upgrade cycles, including Nova Notes review, regression testing, and end-to-end validation.
• Monitor interface queues and transaction logs for errors/latency; coordinate remediation and communicate status and impact to non-technical stakeholders.
• Ensure data exchange complies with HIPAA and organizational security standards; support secure connectivity patterns as required.
Required Qualifications
• Bachelor's degree in computer science, Information Systems, or related field (or equivalent experience).
• Required: 5+ years hands-on Epic Bridges interface development and production support in a healthcare environment (Bridges certification required; hands-on build/support).
• Required: 5+ years hands-on HL7 v2.x development and production support using Cloverleaf in a healthcare environment.
• Required: Expert-level Bridges and Cloverleaf experience with ability to independently deliver new interfaces from initial requirements gathering, building, testing, and production deployment.
• Expert-level knowledge and proven experience in building ADT, SIU, ORM, ORU, MDM, DFT, 837/835, 270/271, 276/277, and 278 interfaces.
• Ability to independently troubleshoot and resolve Cloverleaf interface failures without direct supervision.
• Experience performing Epic-side build changes to enable or modify interfaces.
• Experience supporting vendor interfaces connected to Epic and supporting Epic upgrade cycles (Nova Notes review and regression testing).
• Prior work supporting live hospital or large multi-facility health system integrations in a live Epic environment.
• Extensive knowledge of how Epic Bridges and Cloverleaf interact during message flow and error scenarios.
• Epic Bridges certification (required); Epic Data Courier certification (preferred/strong plus).
• Strong verbal and written communication skills, including the ability to explain issues clearly to non-technical stakeholders. • Experience working in HIPAA-regulated healthcare IT environments.
• Experience supporting 24x7 production and on-call environments.
• Available to start immediately (minimal or no ramp-up time).
Preferred Qualifications
• Epic Data Courier certification.
• FHIR and/or API-based integration experience.
• Secure transport and file transfer (VPN/TLS, SFTP) configuration and support.
• Experience with HIEs, external registries, and cloud integration patterns.
• Additional scripting/programming experience (e.g., Python, Java, .NET, JavaScript).
Must Have (Non-Negotiable) Skills
• Epic Bridges interface development and production support (5+ years) in a live Epic healthcare environment (certification required).
• Expert-level Cloverleaf knowledge (5+ years) for HL7 v2.x development and production support.
• HL7 v2.x message analysis/troubleshooting for ADT, SIU, ORM, ORU, MDM DFT, 837/835, 270/271, 276/277, and 278 interfaces (and related workflows) including independent resolution of interface failures.
• Hands-on understanding of Epic Bridges ? Cloverleaf message flow and error scenarios in a 24x7 production/on-call environment.
Important (Strongly Preferred) Skills
• Translate clinical/business requirements into HL7 mappings; produce clear interface specifications and mapping documentation.
• Perform Epic-side build/configuration changes to enable or modify interfaces; support vendor interfaces connected to Epic.
• Support Epic upgrade cycles (Nova Notes review, regression testing) and end-to-end validation.
• Strong communication skills and experience operating in HIPAA-regulated environments with non-technical stakeholders.
Good to Have (Optional) Skills
• Epic Data Courier certification.
• FHIR and/or API-based integration experience.
• Secure transport and file transfer support (VPN/TLS, SFTP).

Smart-iPlace logo

About Smart-iPlace

Sourced by ZipRecruiter

SMART-iPLACE provides innovative staffing and consulting solutions that help our clients achieve their business objectives. We can understand and support all areas of your IT systems from back-end infrastructure to front-end personal productivity. Our goal is create innovative IT solutions that enable your business to be more agile and competitive.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Irving, TX, US

Year founded

2021

Social media