Epic Support Analyst Jobs in Minnesota (NOW HIRING)

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Job Title:  HIT - Epic Bridges / Cloverleaf
Location:  Eden Prairie, MN

Requirement:
EHR Integrations – Health IT Business Analyst
Position Summary
We are seeking a senior Health IT Business Analyst / Integration Analyst to support end-toend interoperability and interface delivery in a live healthcare environment.
This role requires expert level hands-on Epic Bridges interface development and production support (primarily for RCM and X12 interfaces), expert-level Cloverleaf (HL7 engine) experience, and the ability to independently troubleshoot interface failures in a 24x7 setting.
The ideal candidate can translate clinical/business requirements into HL7 mappings and partner with technical and non-technical stakeholders to deliver stable, compliant (HIPAA) integrations with minimal ramp-up time.
Key Responsibilities
• Develop, enhance, and support HL7 v2.x interfaces in Epic Bridges with Cloverleaf as the primary integration engine.
• Design, build, and support Epic Bridges interfaces and related interoperability workflows, including vendor interfaces connected to Epic.
• Perform message analysis, mapping, and troubleshooting for common HL7 message types (ADT, MDM, ORM, ORU, SIU, DFT, X12 etc.) and resolve interface failures independently.
• Translate clinical/business requirements into HL7 mappings and integration specifications; create and maintain interface specs, mapping documents, diagrams and support guides.
• Perform Epic-side build/configuration changes in Bridges required to enable or modify interfaces.
• Support Epic upgrade cycles, including Nova Notes review, regression testing, and end-to-end validation.
• Monitor interface queues and transaction logs for errors/latency; coordinate remediation and communicate status and impact to non-technical stakeholders.
• Ensure data exchange complies with HIPAA and organizational security standards; support secure connectivity patterns as required.
Required Qualifications
• Bachelor's degree in computer science, Information Systems, or related field (or equivalent experience).
• Required: 5+ years hands-on Epic Bridges interface development and production support in a healthcare environment (Bridges certification required; hands-on build/support).
• Required: 5+ years hands-on HL7 v2.x development and production support using Cloverleaf in a healthcare environment.
• Required: Expert-level Bridges and Cloverleaf experience with ability to independently deliver new interfaces from initial requirements gathering, building, testing, and production deployment.
• Expert-level knowledge and proven experience in building ADT, SIU, ORM, ORU, MDM, DFT, 837/835, 270/271, 276/277, and 278 interfaces.
• Ability to independently troubleshoot and resolve Cloverleaf interface failures without direct supervision.
• Experience performing Epic-side build changes to enable or modify interfaces.
• Experience supporting vendor interfaces connected to Epic and supporting Epic upgrade cycles (Nova Notes review and regression testing).
• Prior work supporting live hospital or large multi-facility health system integrations in a live Epic environment.
• Extensive knowledge of how Epic Bridges and Cloverleaf interact during message flow and error scenarios.
• Epic Bridges certification (required); Epic Data Courier certification (preferred/strong plus).
• Strong verbal and written communication skills, including the ability to explain issues clearly to non-technical stakeholders.
• Experience working in HIPAA-regulated healthcare IT environments.
• Experience supporting 24x7 production and on-call environments.
• Available to start immediately (minimal or no ramp-up time).
Preferred Qualifications
• Epic Data Courier certification.
• FHIR and/or API-based integration experience.
• Secure transport and file transfer (VPN/TLS, SFTP) configuration and support.
• Experience with HIEs, external registries, and cloud integration patterns.
• Additional scripting/programming experience (e.g., Python, Java, .NET, JavaScript).
Must Have (Non-Negotiable) Skills
• Epic Bridges interface development and production support (5+ years) in a live Epic healthcare environment (certification required).
• Expert-level Cloverleaf knowledge (5+ years) for HL7 v2.x development and production support.
• HL7 v2.x message analysis/troubleshooting for ADT, SIU, ORM, ORU, MDM DFT, 837/835, 270/271, 276/277, and 278 interfaces (and related workflows) including independent resolution of interface failures.
• Hands-on understanding of Epic Bridges ? Cloverleaf message flow and error scenarios in a 24x7 production/on-call environment.
Important (Strongly Preferred) Skills
• Translate clinical/business requirements into HL7 mappings; produce clear interface specifications and mapping documentation.
• Perform Epic-side build/configuration changes to enable or modify interfaces; support vendor interfaces connected to Epic.
• Support Epic upgrade cycles (Nova Notes review, regression testing) and end-to-end validation.
• Strong communication skills and experience operating in HIPAA-regulated environments with non-technical stakeholders.
Good to Have (Optional) Skills
• Epic Data Courier certification.
• FHIR and/or API-based integration experience.
• Secure transport and file transfer support (VPN/TLS, SFTP).