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Epic Support Analyst Jobs in Minnesota (NOW HIRING)

Children's Minnesota

Position Summary Participates in the development (design, build, test) and support of Children ... License/Certification/Registration Must hold current certification in Epic Radiant (Radiology ...

Mercy

Trauma Analyst (Non-Exempt)

Anoka, MN

... EPIC) preferred. Knowledge, Skills, and Abilities: Knowledge of and ability to use computer ... support, and matched retirement plans for team members working 32+ hours per pay period. Join a ...

Accenture

Epic Payer Platform Lead

Minneapolis, MN · On-site

$113K - $148K/yr

... the analysis and design of new business workflows. * Identify and define detailed product ... Serve as an intermediary with client's Epic team and Accenture tech leads to support bilateral ...

Deloitte

Epic Denials Manager

Minneapolis, MN · Remote

Leads activities related to operational analysis, financial analysis and process improvement ... Experience supporting clinical or healthcare business operations * Experience preparing and ...

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How much do epic support analyst jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for epic support analyst in Minnesota is $30.73, according to ZipRecruiter salary data. Most workers in this role earn between $21.68 and $36.97 per hour, depending on experience, location, and employer.

What is an Epic Support Analyst?

An Epic Support Analyst is responsible for supporting, troubleshooting, and optimizing the Epic electronic health record (EHR) system. They assist end-users, resolve system issues, and ensure that the Epic application runs smoothly for healthcare providers. Their role involves system configuration, training users, and collaborating with IT and clinical teams to maintain workflow efficiency. Analysts may also participate in system upgrades, testing, and documentation to improve system performance. Certification in specific Epic modules is often required for this role.

What does an Epic Support Analyst do?

A typical day for an Epic Support Analyst involves monitoring and responding to support tickets related to Epic system issues, troubleshooting technical problems, and assisting end users such as clinicians and administrative staff. You will often collaborate with IT, clinical informatics, and project management teams to resolve incidents, support system updates, and participate in system optimization projects. Additionally, you may deliver user training, document solutions, and contribute to ongoing process improvements. The role is dynamic and fast-paced, with responsibilities that often shift based on daily system needs and end user feedback.

What are the key skills and qualifications needed to thrive as an Epic Support Analyst?

To thrive as an Epic Support Analyst, you need a solid understanding of healthcare workflows, experience with electronic health record (EHR) systems—especially Epic—and strong problem-solving abilities, often supported by a bachelor's degree and relevant Epic certifications. Familiarity with ticketing platforms, Epic modules (like EpicCare or Resolute), and proficiency with troubleshooting tools are typically required. Outstanding communication skills, patience, and a collaborative spirit help analysts work effectively with clinicians and IT teams. These skills and qualities are crucial for swiftly resolving complex technical issues and ensuring smooth hospital operations.

Can an Epic Support Analyst work from home?

Epic Support Analysts can often work remotely, especially if the employer offers telecommuting options. The role typically requires access to secure systems, strong communication skills, and familiarity with Epic software, which can be managed through remote access tools. However, some positions may require on-site presence for certain tasks or certifications.

How to get hired as an Epic Support Analyst?

To get hired as an Epic Support Analyst, candidates typically need a background in healthcare IT, experience with Epic software, and relevant certifications such as Epic certifications in specific modules. Strong troubleshooting skills, knowledge of electronic health records, and the ability to work in a fast-paced environment are also important. Employers often seek candidates with prior support or technical experience and good communication skills.

What are the most commonly searched types of Epic Support Analyst jobs in Minnesota?

The most popular types of Epic Support Analyst jobs in Minnesota are:

What are popular job titles related to Epic Support Analyst jobs in Minnesota?

For Epic Support Analyst jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Epic Support Analyst jobs in Minnesota look for?

The top searched job categories for Epic Support Analyst jobs in Minnesota are:

What cities in Minnesota are hiring for Epic Support Analyst jobs?

Cities in Minnesota with the most Epic Support Analyst job openings:

Epic Support Analyst jobs near you
Infographic showing various Epic Support Analyst job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 5% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $63,917 per year, or $30.7 per hour.

IT-Systems Mgmt Analyst (Epic)

SmartIPlace

Minneota, MN • On-site

Contractor

Posted 14 days ago

Job description

Hi,

I hope you are doing well.

Please find the job details below:

Job Title:  IT-Systems Mgmt Analyst (Epic)
Location:   MN, MN
 


Requirement
 

This is a fully remote position on the Epic Ambulatory support team within our Clinical Applications Capability team. This position is needed to augment the team's capacity because a bundle of new projects has been approved. This position will primarily support one of our clients but there is an opportunity to leverage extra capacity and skills at our other 4 clients as well. This team operates in shared services delivery model. This role will work on projects, support normal maintenance and operations, handle tickets, and support Epic upgrades as needed.

We are looking for an experienced analyst with both EpicCare Ambulatory and MyChart certification/experience.

 
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About Smart-iPlace

Sourced by ZipRecruiter

SMART-iPLACE provides innovative staffing and consulting solutions that help our clients achieve their business objectives. We can understand and support all areas of your IT systems from back-end infrastructure to front-end personal productivity. Our goal is create innovative IT solutions that enable your business to be more agile and competitive.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Irving, TX, US

Year founded

2021

Social media

Facebook

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