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Epic Support Analyst Remote Jobs in Indiana (NOW HIRING)

CSAA

Support development of new products * Review work of peers and provide training to junior analysts ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

Harris

Lead and mentor a small team of customer support analysts, providing mentorship, performance ... Remote work and more! Why Join Our Team? Our small software business offers a collaborative ...

Harris

Lead and mentor a small team of customer support analysts, providing mentorship, performance ... Remote work and more! Why Join Our Team? Our small software business offers a collaborative ...

Harris

CIS Implementation Consultant Systems & Software - Remote Systems and Software is seeking an ... Support Analysts, and other Implementation Specialists * Perform information collection during the ...

Danaher

Business Insights Analyst

Indianapolis, IN · On-site +1

Experience supporting global, matrixed commercial organizations. At Beckman Coulter Life Sciences ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

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Epic Support Analyst Remote information

What is the difference between Epic Support Analyst Remote vs Epic Implementation Specialist?

AspectEpic Support Analyst RemoteEpic Implementation Specialist
CredentialsEpic certifications, support experienceEpic certifications, project management experience
Work EnvironmentRemote, support-focusedOn-site or hybrid, implementation-focused
Employer & IndustryHospitals, healthcare providersHealthcare organizations, vendors
Search & Comparison IntentSupport roles, remote jobsImplementation roles, project-based work

The main difference is that Epic Support Analysts Remote primarily handle ongoing support and troubleshooting remotely, while Epic Implementation Specialists focus on deploying and configuring Epic systems, often on-site. Both roles require Epic certifications and serve healthcare organizations, but their focus and work environment differ.

What is an Epic Support Analyst?

An Epic Support Analyst (Remote) is a healthcare IT professional who specializes in supporting the Epic electronic health record (EHR) system from a remote location. They are responsible for troubleshooting technical issues, assisting end-users, configuring system settings, and ensuring the smooth operation of Epic software. These analysts often work with healthcare providers, IT departments, and other stakeholders to resolve problems, optimize workflows, and implement updates or enhancements. Their role is crucial in maintaining the efficiency and accuracy of electronic medical records while working off-site.

What skills and qualifications are needed to thrive as an Epic Support Analyst?

To thrive as an Epic Support Analyst (Remote), you need a solid understanding of healthcare IT systems, experience with Epic software modules, and typically a bachelor’s degree in information technology or a related field. Familiarity with Epic certification, ticketing systems like ServiceNow, and remote support tools is highly valued. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this role. These competencies ensure timely resolution of Epic-related issues, maintain compliance, and support seamless healthcare operations in a remote environment.

How does an Epic Support Analyst collaborate with clinical staff and IT teams when resolving system issues?

As a remote Epic Support Analyst, you’ll regularly interact with both clinical staff and IT colleagues to troubleshoot and resolve issues within the Epic electronic health record (EHR) system. Collaboration often takes place through virtual meetings, ticketing systems, and secure messaging platforms. You’ll need to translate technical concepts for clinical users and gather detailed information about their workflows, while also discussing more complex issues with IT or application specialists. This cross-functional communication is essential for timely and effective problem resolution, and helps ensure the EHR system supports patient care efficiently.
What are popular job titles related to Epic Support Analyst Remote jobs in Indiana? For Epic Support Analyst Remote jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Epic Support Analyst Remote jobs in Indiana look for? The top searched job categories for Epic Support Analyst Remote jobs in Indiana are:
What cities in Indiana are hiring for Epic Support Analyst Remote jobs? Cities in Indiana with the most Epic Support Analyst Remote job openings:
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Infographic showing various Epic Support Analyst Remote job openings in Indiana as of August 2026, with employment types broken down into 50% Full Time, and 50% Contract. Highlights an 100% Remote job distribution.

Administrative Assistant - Data Analyst

Kelly Services

Indianapolis, IN • Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 16 days ago

Job description

Job Title:
Admin Assistant – Data Analyst (Remote)

Work Schedule:
Flexible hours, Monday through Friday
30–40 hours per week

Location:
Remote position with required on-site training in Indianapolis, Indiana


Position Overview

As an Administrative Assistant – Data Analyst, you will be instrumental in supporting our mission for better health outcomes. This role requires a strategic thinker who understands the value of data in healthcare and thrives in a collaborative environment. You’ll work closely with the field operations team to import, review, and maintain clinical data using advanced statistical software, ensuring compliance and data integrity. Your insights will help inform better business decisions and enhance quality standards for our customers.

Key Responsibilities
  • Accurately create, maintain, and archive master data within your area of responsibility.
  • Foster process automation and efficient, data-driven decision-making across the organization.
  • Apply CLIA and CAP regulatory standards to assess data compliance and monitor data quality.
  • Provide feedback and guidance to support quality assurance for our customer base.
  • Take initiative to propose and implement ideas within established guidelines.
Required Qualifications
  • Bachelor’s degree in Medical Laboratory Medicine or a closely related field.
  • At least 5 years of relevant experience in a laboratory or analytics setting.
  • Advanced knowledge of EP Evaluator statistical software and proficiency in Microsoft Excel.
  • Strong understanding of database fundamentals, including tables, hierarchical structures, and flat files.
  • Excellent organizational, planning, and multi-tasking abilities.
  • Effective verbal and written communication skills.
  • Familiarity with CAP regulatory checklists and chemistry laboratory verification/inspection requirements.
Preferred Qualifications
  • Medical Technologist or Clinical Laboratory Scientist certification with a minimum of 3 years of direct experience.
  • Experience with SQL, Python, or business intelligence (BI) tools.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Trust the office staffing pioneer.

Finding the right job isn’t always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs-so you could say we’re pretty good at it!

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.