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Epic Support Analyst Remote Jobs in Indiana (NOW HIRING)

CSAA

$39.75 - $54.75/hr

Job Title Business Solutions Analyst III - Remote Requisition Number R7695 Business Solutions ... Support stake-holder engagement efforts (e.g., interviews, workshops) to elicit business and data ...

Deloitte

Hospital Billing Coordinator

Indianapolis, IN · Remote

$50K - $60K/yr

This is a primarily remote role supporting enterprise Epic implementation, with minimal travel and ... Experience analyzing billing workflows, claim issues, or operational data For individuals assigned ...

CSAA

Leads complex analytical engagements supporting commercial insurance strategy, including ... Please note we are hiring for this role remote anywhere in the United States with the following ...

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Epic Support Analyst Remote information

What are the key skills and qualifications needed to thrive as an Epic Support Analyst (Remote), and why are they important?

To thrive as an Epic Support Analyst (Remote), you need a solid understanding of healthcare IT systems, experience with Epic software modules, and typically a bachelor’s degree in information technology or a related field. Familiarity with Epic certification, ticketing systems like ServiceNow, and remote support tools is highly valued. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this role. These competencies ensure timely resolution of Epic-related issues, maintain compliance, and support seamless healthcare operations in a remote environment.

How does an Epic Support Analyst typically collaborate with clinical staff and IT teams when resolving system issues remotely?

As a remote Epic Support Analyst, you’ll regularly interact with both clinical staff and IT colleagues to troubleshoot and resolve issues within the Epic electronic health record (EHR) system. Collaboration often takes place through virtual meetings, ticketing systems, and secure messaging platforms. You’ll need to translate technical concepts for clinical users and gather detailed information about their workflows, while also discussing more complex issues with IT or application specialists. This cross-functional communication is essential for timely and effective problem resolution, and helps ensure the EHR system supports patient care efficiently.

What is an Epic Support Analyst (Remote)?

An Epic Support Analyst (Remote) is a healthcare IT professional who specializes in supporting the Epic electronic health record (EHR) system from a remote location. They are responsible for troubleshooting technical issues, assisting end-users, configuring system settings, and ensuring the smooth operation of Epic software. These analysts often work with healthcare providers, IT departments, and other stakeholders to resolve problems, optimize workflows, and implement updates or enhancements. Their role is crucial in maintaining the efficiency and accuracy of electronic medical records while working off-site.

What is the difference between Epic Support Analyst Remote vs Epic Implementation Specialist?

AspectEpic Support Analyst RemoteEpic Implementation Specialist
CredentialsEpic certifications, support experienceEpic certifications, project management experience
Work EnvironmentRemote, support-focusedOn-site or hybrid, implementation-focused
Employer & IndustryHospitals, healthcare providersHealthcare organizations, vendors
Search & Comparison IntentSupport roles, remote jobsImplementation roles, project-based work

The main difference is that Epic Support Analysts Remote primarily handle ongoing support and troubleshooting remotely, while Epic Implementation Specialists focus on deploying and configuring Epic systems, often on-site. Both roles require Epic certifications and serve healthcare organizations, but their focus and work environment differ.

What are popular job titles related to Epic Support Analyst Remote jobs in Indiana? For Epic Support Analyst Remote jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Epic Support Analyst Remote jobs in Indiana look for? The top searched job categories for Epic Support Analyst Remote jobs in Indiana are:
What cities in Indiana are hiring for Epic Support Analyst Remote jobs? Cities in Indiana with the most Epic Support Analyst Remote job openings:
Epic Support Analyst Remote jobs near you
Infographic showing various Epic Support Analyst Remote job openings in Indiana as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
EPIC Analytics and Reporting Engineer- Project- Senior Consultant

EPIC Analytics and Reporting Engineer- Project- Senior Consultant

Deloitte

Indianapolis, IN • On-site, Remote

$94.60K - $123.30K/yr

Other

Posted 2 days ago

Deloitte rating

8.1

Company rating: 8.1 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

59th of 138 rated financial services

Job description

 
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Analytics and Reporting Engineer you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals 
 
 
Work you'll Do
 
As an Analytics and Reporting Engineer you will be certified in Epic Clarity, Caboodle and either in EPIC Clinical Data Model or Revenue Data Model modules with ability to design, develop, and maintain extracts and reports within a hospital's Epic Access, has working experience in Nova notes and Epic upgrades in either Clinical Data Model or Revenue Data Model system and various healthcare information systems. Work on error handling in Epic. Experience in new Report builds like Reporting workbench, Slicer/Dicer and RADAR. Good to have experience in Azure DevOps.
 
  • Will be responsible for designing, developing, and maintaining extracts and reports within a hospital's Epic system and various healthcare information systems
  • Work on new Report builds like Reporting workbench, Slicer/Dicer and RADAR
  • Work on Epic upgrades and Nova Notes
  • This role will require to work on error handling in Epic including creating/modifications of error queues and using support utilities in Epic
  • This resource needs to work on content management activities
  • Excellent documentation skills such as - Application understanding, change management etc.
  • This resource needs to work with business stakeholders and IT team to troubleshoot Epic report issues and problems related to break-fixes and other support activities
  • Resolve issues or incidents reported by end users and escalate any quality issues or risks with team leads/scrum masters/project leaders
  • This resource will also work with end-users to help communicate enhancements/improvements needed for business processes
  • This role provides outstanding client service and contributes to the organization's mission of utilizing information technology to improve patient care
  • Experience with healthcare domains and concepts 
  • Understanding of Agile methodologies
  • Experience with Business concepts, processes, information, and data
  • Exceptional problem-solving skills
  • Excellent written and verbal communication skills
 
 
The Team 
 
Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.
 
AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.
 

Qualifications
Required
  • Bachelor's degree, preferably in Computer Science, Information Technology,  Computer Engineering, or related IT discipline; or equivalent experience
  • Up to date EPIC Certified in Clarity, Caboodle and in either Epic Clinical Data Model or Revenue Data Model modules
  • 3-6 years of recent experience in Epic analytics and reporting enhancements, break-fixes and support activities
  • Experience with US healthcare reporting data models
  • Remote work with the ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. Also, provide on-call support on a rotating basis.
 
 Preferred
  • Experience in new Report builds, Modifications and analysis on existing reports 
  • Good to have experience in data visualization tools like Tableau, Power BI, QlikSense or any other reporting tool
  • Familiarity with HIPAA and other regulations that impact hospitals and clinics preferred
  • Can operate independently or with minimum supervision
  • Excellent written and communication skills
 
 
 
 
 
 
 
 
Qualifications:
 
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Analytics and Reporting Engineer you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals 
 
 
Work you'll Do
 
As an Analytics and Reporting Engineer you will be certified in Epic Clarity, Caboodle and either in EPIC Clinical Data Model or Revenue Data Model modules with ability to design, develop, and maintain extracts and reports within a hospital's Epic Access, has working experience in Nova notes and Epic upgrades in either Clinical Data Model or Revenue Data Model system and various healthcare information systems. Work on error handling in Epic. Experience in new Report builds like Reporting workbench, Slicer/Dicer and RADAR. Good to have experience in Azure DevOps.
 
  • Will be responsible for designing, developing, and maintaining extracts and reports within a hospital's Epic system and various healthcare information systems
  • Work on new Report builds like Reporting workbench, Slicer/Dicer and RADAR
  • Work on Epic upgrades and Nova Notes
  • This role will require to work on error handling in Epic including creating/modifications of error queues and using support utilities in Epic
  • This resource needs to work on content management activities
  • Excellent documentation skills such as - Application understanding, change management etc.
  • This resource needs to work with business stakeholders and IT team to troubleshoot Epic report issues and problems related to break-fixes and other support activities
  • Resolve issues or incidents reported by end users and escalate any quality issues or risks with team leads/scrum masters/project leaders
  • This resource will also work with end-users to help communicate enhancements/improvements needed for business processes
  • This role provides outstanding client service and contributes to the organization's mission of utilizing information technology to improve patient care
  • Experience with healthcare domains and concepts 
  • Understanding of Agile methodologies
  • Experience with Business concepts, processes, information, and data
  • Exceptional problem-solving skills
  • Excellent written and verbal communication skills
 
 
The Team 
 
Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.
 
AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.
 

Qualifications
Required
  • Bachelor's degree, preferably in Computer Science, Information Technology,  Computer Engineering, or related IT discipline; or equivalent experience
  • Up to date EPIC Certified in Clarity, Caboodle and in either Epic Clinical Data Model or Revenue Data Model modules
  • 3-6 years of recent experience in Epic analytics and reporting enhancements, break-fixes and support activities
  • Experience with US healthcare reporting data models
  • Remote work with the ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. Also, provide on-call support on a rotating basis.
 
 Preferred
  • Experience in new Report builds, Modifications and analysis on existing reports 
  • Good to have experience in data visualization tools like Tableau, Power BI, QlikSense or any other reporting tool
  • Familiarity with HIPAA and other regulations that impact hospitals and clinics preferred
  • Can operate independently or with minimum supervision
  • Excellent written and communication skills
 
 
 
 
 
 
 
 
Education:Bachelor's DegreeEmployment Type:

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