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Epic Support Analyst Remote Jobs in Indiana (NOW HIRING)

Hoosier Energy

Billing Analyst - Hybrid Remote

Bloomington, IN · On-site +1

$42K - $56K/yr

Supports maintenance and implementation of software and hardware for systems. Keeps abreast of ... Provides technical and analytical support and advisory services to member, company and third party ...

Danaher

Business Insights Analyst

Indianapolis, IN · On-site +1

Experience supporting global, matrixed commercial organizations. At Beckman Coulter Life Sciences ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

Verawholehealth

$63K - $111K/yr

This is a remote-friendly position suited for a mid-level professional with strong SQL skills and a ... The Analyst II, Analytics will support our data initiatives by ensuring data integrity and ...

Recruitment Room

$60 - $90/hr

Data Analysis / Analytics Expert Hourly Contract Remote Compensation: $60$90 per hour Overview We ... This role combines statistical rigor, visualization, and structured reporting to support ...

The Heritage Group

IT Service Desk Analyst

Indianapolis, IN · Remote

$19.50 - $26.75/hr

The IT Service Desk Analyst support is provided remotely via our Bomgar Remote Assistance and over the phone. Customer service, attention to detail, and first call resolution are top priorities at ...

CSAA

Support the development of AIenabled and automated analytics capabilities * Leverage Industry data ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

CSpring

Senior Data Analyst

Indianapolis, IN · On-site +1

$82K - $103K/yr

... supporting CMS reporting systems and Indiana healthcare programs (5%). * Conduct advanced data ... with company's remote work policy. * Domestic travel required less than 2% of the time.

EverCommerce

$75K - $85K/yr

This role will support critical business initiatives aimed at accelerating growth, improving ... Remote, US The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K ...

EverCommerce

$75K - $85K/yr

This role will support critical business initiatives aimed at accelerating growth, improving ... Remote, US The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K ...

EverCommerce

$75K - $85K/yr

This role will support critical business initiatives aimed at accelerating growth, improving ... Remote, US The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K ...

EverCommerce

$75K - $85K/yr

This role will support critical business initiatives aimed at accelerating growth, improving ... Remote, US The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K ...

Motorola

$90K - $110K/yr

This position is a remote role in the United States and serves as a vital technical touchpoint ... Troubleshoot and analyze intricate system-level software, networking, and third-party components

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Epic Support Analyst Remote information

What is the difference between Epic Support Analyst Remote vs Epic Implementation Specialist?

AspectEpic Support Analyst RemoteEpic Implementation Specialist
CredentialsEpic certifications, support experienceEpic certifications, project management experience
Work EnvironmentRemote, support-focusedOn-site or hybrid, implementation-focused
Employer & IndustryHospitals, healthcare providersHealthcare organizations, vendors
Search & Comparison IntentSupport roles, remote jobsImplementation roles, project-based work

The main difference is that Epic Support Analysts Remote primarily handle ongoing support and troubleshooting remotely, while Epic Implementation Specialists focus on deploying and configuring Epic systems, often on-site. Both roles require Epic certifications and serve healthcare organizations, but their focus and work environment differ.

What is an Epic Support Analyst (Remote)?

An Epic Support Analyst (Remote) is a healthcare IT professional who specializes in supporting the Epic electronic health record (EHR) system from a remote location. They are responsible for troubleshooting technical issues, assisting end-users, configuring system settings, and ensuring the smooth operation of Epic software. These analysts often work with healthcare providers, IT departments, and other stakeholders to resolve problems, optimize workflows, and implement updates or enhancements. Their role is crucial in maintaining the efficiency and accuracy of electronic medical records while working off-site.

How difficult is IT to get hired at Epic?

Getting hired as an Epic Support Analyst can be competitive, often requiring relevant IT experience, certifications such as Epic certifications, and strong problem-solving skills. The hiring process typically involves multiple interviews, technical assessments, and demonstrating knowledge of Epic systems and healthcare IT environments.

How can I make 2000 a week working from home?

An Epic Support Analyst working remotely can potentially earn $2,000 or more per week by working full-time hours, often 40 hours or more, and gaining specialized skills in Epic systems, certifications, and excellent customer service. Increasing income may involve taking on additional shifts, working overtime, or advancing to higher-level support roles with higher pay rates.

What are the key skills and qualifications needed to thrive as an Epic Support Analyst (Remote), and why are they important?

To thrive as an Epic Support Analyst (Remote), you need a solid understanding of healthcare IT systems, experience with Epic software modules, and typically a bachelor’s degree in information technology or a related field. Familiarity with Epic certification, ticketing systems like ServiceNow, and remote support tools is highly valued. Strong problem-solving skills, attention to detail, and effective communication are crucial soft skills for this role. These competencies ensure timely resolution of Epic-related issues, maintain compliance, and support seamless healthcare operations in a remote environment.

Can I work remotely for Epic?

Epic Support Analysts can often work remotely, depending on the company's policies and the specific role requirements. Remote work may require familiarity with remote collaboration tools and a suitable home office setup. Availability of remote positions varies by location and organizational needs.

How does an Epic Support Analyst typically collaborate with clinical staff and IT teams when resolving system issues remotely?

As a remote Epic Support Analyst, you’ll regularly interact with both clinical staff and IT colleagues to troubleshoot and resolve issues within the Epic electronic health record (EHR) system. Collaboration often takes place through virtual meetings, ticketing systems, and secure messaging platforms. You’ll need to translate technical concepts for clinical users and gather detailed information about their workflows, while also discussing more complex issues with IT or application specialists. This cross-functional communication is essential for timely and effective problem resolution, and helps ensure the EHR system supports patient care efficiently.

Can an Epic analyst work from home?

Yes, Epic Support Analysts can often work remotely, especially if the employer offers telecommuting options. Remote work for this role typically requires strong technical skills, familiarity with Epic systems, and reliable internet access, with some positions possibly requiring occasional onsite presence for training or meetings.
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Epic Support Analyst Remote jobs near you
Infographic showing various Epic Support Analyst Remote job openings in Indiana as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 83% Full Time, 10% Part Time, 1% Temporary, and 4% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution.
Billing Analyst - Hybrid Remote

Billing Analyst - Hybrid Remote

Hoosier Energy

Bloomington, IN • On-site, Remote

$42K - $56K/yr

Full-time

Re-posted 21 days ago

Job description

Pay Grade: M03, M04
POSITION SUMMARY
Completes information collection, verification, security, analysis, application of contracts/tariffs logs and member contacts to ensure monthly billing is produced within established quality, accuracy and timeliness standards. Works with Billing team in development and management of billing software systems including system upgrades, member training and support, and development and implementation of policies and procedures. Maintains system load data and billing information databases; performs analysis related to loading, billing, tariff/contract, costs, settlement procedures, information exchange and other areas as requested. Assures 100% billing back-up capability in support of Billing Manager and Billing team.
DUTIES AND RESPONSIBILITIES
  • Develops, produces and distributes member system monthly billings. Assures that billing is of highest quality and accuracy and produced in a consistent, timely fashion in compliance with company policies. Understands and properly applies tariffs and contracts. Works with Billing team to anticipate and resolve issues with staff and/or members. Establishes and maintains a 100% back-up capability of the billing process.
  • Performs monthly data collection ensuring accurate data to support billing and other internal/external uses. Works directly with operational technicians to assure accurate and timely data collection. Supports maintenance and implementation of software and hardware for systems. Keeps abreast of current and future metering/monitoring technologies. Establishes and maintains a 100% back-up capability of the data collection process.
  • Maintains tools and processes used by the G&T, members and end-consumers to review and analyze data including MV-WEB, "Members Only Site" items related to billing, and other information. Establishes and maintains a 100% back-up capability of the analytical tools control and support.
  • Provides technical and analytical support and advisory services to member, company and third party staff related to billing questions and analysis. Supports the Billing staff in analysis related to load and billing information. Performs other tasks as assigned by Department Manager.
  • Assists members with questions and troubleshooting of bills as well as tools for review of loads and bills. Proactively communicates with the members regarding ideas relative to billing and customer service to develop and respond to special billing and information needs. Provides education and training for members and company staff concerning billing issues as requested by the Department Manager. Serves on committees and represents the Power Network on billing and data collection issues as directed by Department Manager. Assists in training of any Billing team personnel.

JOB SPECIFICATIONS
Education:
  • Bachelor's degree in related field minimum
  • In lieu of degree, an additional 10 years' relevant experience may be considered

Experience:
  • 5 years' hands-on working experience with database interaction and data analytics. Preferred background with electric utilities, and hands-on working experience with meter data databases such as MV90, MV-WEB, MV-PBS, data collection, metering/communication systems and/or billing processing minimum
  • Project and program management experience preferred

Skills and Abilities:
  • Ability to communicate with individuals at all levels and work as part of a team
  • Strong written and oral communication skills
  • Strong numerical and database quality control
  • Ability to manage multiple projects with varying scopes and timelines
  • Ability to exercise flexibility to work effectively in a changing environment
  • Strong problem solving and decision making skills to identify, anticipate and resolve problems at hand
  • Intermediate computer skills
  • Strong customer orientation
  • General understanding of electric utility metering technology and telemetry

Hoosier Energy is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, age, ancestry, genetic information, disability, veteran status or any other characteristic protected by federal, state or local laws.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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