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Epic Resolute Jobs (NOW HIRING)

South Shore Health

$51K - $68K/yr

Develop workflows, system configurations, change documentation, and training staff on Epic Resolute Hospital Billing applications functionality * Analyze procedures and problems within manual ...

South Shore Health

$50K - $67K/yr

Develop workflows, system configurations, change documentation, and training staff on Epic Resolute Hospital Billing applications functionality * Analyze procedures and problems within manual ...

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How much do epic resolute jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for epic resolute in the United States is $56.31, according to ZipRecruiter salary data. Most workers in this role earn between $40.87 and $75.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Epic Resolute?

To excel as an Epic Resolute professional, you need in-depth knowledge of healthcare revenue cycle management, especially patient billing and claims, supported by experience with the Epic Resolute Billing application. Familiarity with Epic software, certified Epic Resolute credentials, and proficiency in troubleshooting healthcare IT systems are highly valued. Attention to detail, strong analytical skills, and effective communication are crucial soft skills for translating technical solutions to end users and stakeholders. These skills ensure accurate billing, streamlined workflows, and successful system implementation or support in dynamic healthcare organizations.

What does an Epic Resolute do?

Epic Resolute specialists are primarily responsible for configuring, troubleshooting, and maintaining the Epic Resolute Billing system to ensure efficient revenue cycle operations. On a typical day, they may analyze workflow issues, work closely with billing and IT teams to resolve technical problems, provide end-user support and training, and implement system upgrades or enhancements. Collaboration with clinical, administrative, and technical staff is common, as the role often acts as a bridge to ensure accurate billing processes. Additionally, Epic Resolute specialists may participate in project meetings, system testing, and compliance reviews to support ongoing process improvements.

What is an Epic Resolute?

An Epic Resolute job involves working with the Epic Resolute billing system, which is used in healthcare organizations to manage hospital and professional billing. Professionals in this role configure, optimize, and support the system to ensure accurate billing, claims processing, and revenue cycle management. They often work with end-users, troubleshoot issues, and implement new billing workflows. This role requires knowledge of healthcare billing processes and may require Epic Resolute certification.

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Epic Resolute jobs near you
Infographic showing various Epic Resolute job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, and 10% Contract. Highlights an 60% In-person, 10% Hybrid, and 30% Remote job distribution, with an average salary of $117,135 per year, or $56.3 per hour.

IS Application Analyst - Epic Resolute Hospital Billing

South Shore Health

Hingham, MA • On-site

$50K - $67K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

South Shore Health rating

7.7

Company rating: 7.7 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

160th of 887 rated healthcare providers

Job description

Job Description Summary

South Shore Hospital, Southeastern Massachusetts's leading provider of emergency, acute, and outpatient care, is seeking an experienced Epic Resolute Hospital Billing Analyst to join our IS team. Reporting to the Access & Revenue IS Manager, the successful candidate will develop workflows, system configurations, change documentation, and train staff on Epic Epic Resolute Hospital Billing application functionality. The location of this role is flexible, with work able to be conducted from our office in Weymouth, or hybrid in-person/remote, or fully remotely (must live in MA if fully remote).

Job Description

Responsibilities

  • Develop workflows, system configurations, change documentation, and training staff on Epic Resolute Hospital Billing applications functionality
  • Analyze procedures and problems within manual/automated health care systems; report findings and when applicable recommends options for resolutions
  • Formulate system scope and objectives
  • Act as a liaison with all areas of the hospital, utilizing the software application, conducting meetings to determine future enhancements, and preparing and maintaining related documentation 

Skills & Abilities

  • Excellent written, verbal, and interpersonal communication skills
  • Ability to use stand flowcharting tools and techniques to create and maintain business process and functional flow charts
  • Proficient knowledge of web-based technologies, processes, and analytics
  • Ability to deliver IT solutions through the entire systems development lifecycle (requirements, design, build, test, deploy, and support)
  • Ability to employ software quality assurance and testing concepts, techniques, industry best practices, tools and standards
  • Ability to employ systems analysis concepts, techniques, industry best practices, tools and standards
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Excellent skills in dealing with unstructured problems that affect efficiency and effectiveness of customers
  • Basic knowledge of standardized improvement methodologies
  • Proficiency in Microsoft Office including Word, Excel, and Power Point required

Qualifications

  • Bachelors degree in Computer Science or related field preferred
  • 2+ years of directly-related business applications experience
  • Knowledge and experience with health care information systems or knowledge of processes and workflows common in physician practices across varied specialties combined with advanced computer skills
  • Understanding of current business practices and computing systems, interfaces and hospital and medical group practice standard software including computer systems and methods utilized in structuring and preparing input data for computer applications
  • Analytical and technical skills necessary to apply computer technology to resolve clinical problems and/or increase operational efficiency of data processing systems
  • IT or operational experience in one or more of the following areas is a plus: Hospital Coding, Hospital Billing, Professional Billing, Claims, Contracts.
  • Demonstrated knowledge of clinical documentation and orders databases, data conversion models, workflows, master files, category lists, synonyms and preference lists
  • Proficiency or certification in Epic applications: Epic Resolute Hospital Billing. Epic Contract Maintenance also preferred.

What South Shore Health employees say

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About South Shore Health

Sourced by ZipRecruiter

South Shore Health is a leading provider of health services in South Weymouth, Massachusetts, US. As an integrated health system, the company has a broad offering ranging from primary and specialty care, home health and hospice services, to preventive and emergency care. Founded over a century ago, South Shore Health initially operated as a single hospital but has since morphed into a health network of providers and facilities for comprehensive care. The company's mission is to benefit the community by providing easily accessible, top-quality health services with an emphasis on wellness and prevention.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

South Weymouth, MA, US

Year founded

1922

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