Epic Instructional Designer Jobs in Raleigh, NC (NOW HIRING)

An Epic Instructional Designer is responsible for creating training materials and curriculum for end users of Epic Systems' healthcare software. They collaborate with subject matter experts, trainers, and system analysts to develop e-learning modules, instructor-led courses, and job aids that ensure effective system adoption. Their role involves analyzing workflows, designing engaging learning experiences, and maintaining training materials as system updates occur. Strong communication, instructional design skills, and familiarity with Epic software are essential for success in this role.

To excel as an Epic Instructional Designer, a background in healthcare, instructional design, and hands-on experience with the Epic electronic health record (EHR) system—often supported by Epic certification—is essential. Familiarity with Epic training environments, learning management systems (LMS), and e-learning authoring tools is usually required. Strong communication, project management, and problem-solving skills help you collaborate effectively with clinical staff and IT teams. Possessing these skills ensures that training materials are accurate, engaging, and effectively implemented throughout complex healthcare organizations.

Epic Instructional Designers often encounter challenges such as keeping up with frequent software updates, addressing diverse learning needs among clinical users, and translating technical workflows into accessible training materials. To overcome these, they stay current with Epic certifications, actively communicate with clinical and IT stakeholders, and leverage user feedback to continually improve their training programs. Collaboration with other Epic team members and regular participation in Epic forums or communities also helps resolve issues quickly. By remaining adaptable and proactive, they ensure end users understand and can effectively utilize the Epic system.