The specialist will provide direct support during the pre-implementation process and also post-go live support as assigned. The Epic Support Specialist may perform front desk duties and/or clinical ...
The specialist will provide direct support during the pre-implementation process and also post-go live support as assigned. The Epic Support Specialist may perform front desk duties and/or clinical ...
MA/EPIC Support Specialist-Clinic
Merrillville, IN · On-site
$21.25 - $28.78/hr
The specialist will provide direct support during the pre-implementation process and also post-go live support as assigned. The Epic Support Specialist may perform front desk duties and/or clinical ...
MA/EPIC Support Specialist-Clinic
Merrillville, IN · On-site
$21.25 - $28.78/hr
The specialist will provide direct support during the pre-implementation process and also post-go live support as assigned. The Epic Support Specialist may perform front desk duties and/or clinical ...
EPIC Support Specialist-Clinic (Registration)
Merrillville, IN · On-site
$21.25 - $28.78/hr
The specialist will provide direct support during the pre-implementation process and also post-go live support as assigned. The Epic Support Specialist may perform front desk duties and/or clinical ...
EPIC Support Specialist-Clinic (Registration)
Merrillville, IN · On-site
$21.25 - $28.78/hr
The specialist will provide direct support during the pre-implementation process and also post-go live support as assigned. The Epic Support Specialist may perform front desk duties and/or clinical ...
The specialist will provide direct support during the pre-implementation process and also post-go live support as assigned. The Epic Support Specialist may perform front desk duties and/or clinical ...
The specialist will provide direct support during the pre-implementation process and also post-go live support as assigned. The Epic Support Specialist may perform front desk duties and/or clinical ...
The specialist will provide direct support during the pre-implementation process and also post-go live support as assigned. The Epic Support Specialist may perform front desk duties and/or clinical ...
The specialist will provide direct support during the pre-implementation process and also post-go live support as assigned. The Epic Support Specialist may perform front desk duties and/or clinical ...
EPIC Support Specialist-Medical Asst.-Clinic
East Chicago, IN · On-site
$21.25 - $28.78/hr
The specialist will provide direct support during the pre-implementation process and also post-go live support as assigned. The Epic Support Specialist may perform front desk duties and/or clinical ...
EPIC Support Specialist-Medical Asst.-Clinic
East Chicago, IN · On-site
$21.25 - $28.78/hr
The specialist will provide direct support during the pre-implementation process and also post-go live support as assigned. The Epic Support Specialist may perform front desk duties and/or clinical ...
Understands standard EHR workflows impacting end users in Epic and related programs. Serves as a resource for other team members. Leads Discovery/Site visits or leads small on-site go-live support ...
Understands standard EHR workflows impacting end users in Epic and related programs. Serves as a resource for other team members. Leads Discovery/Site visits or leads small on-site go-live support ...
Understands standard EHR workflows impacting end users in Epic and related programs. Serves as a resource for other team members. Leads Discovery/Site visits or leads small on-site go-live support ...
Understands standard EHR workflows impacting end users in Epic and related programs. Serves as a resource for other team members. Leads Discovery/Site visits or leads small on-site go-live support ...
Understands standard EHR workflows impacting end users in Epic and related programs. Serves as a resource for other team members. Leads Discovery/Site visits or leads small on-site go-live support ...
Understands standard EHR workflows impacting end users in Epic and related programs. Serves as a resource for other team members. Leads Discovery/Site visits or leads small on-site go-live support ...
Manage full project lifecycle: scope, timeline development, build coordination, testing, go-live support, and post-implementation optimization * Coordinate with Epic IT analysts, operational leaders ...
Manage full project lifecycle: scope, timeline development, build coordination, testing, go-live support, and post-implementation optimization * Coordinate with Epic IT analysts, operational leaders ...
Manage full project lifecycle: scope, timeline development, build coordination, testing, go-live support, and post-implementation optimization * Coordinate with Epic IT analysts, operational leaders ...
Manage full project lifecycle: scope, timeline development, build coordination, testing, go-live support, and post-implementation optimization * Coordinate with Epic IT analysts, operational leaders ...
Manage full project lifecycle: scope, timeline development, build coordination, testing, go-live support, and post-implementation optimization * Coordinate with Epic IT analysts, operational leaders ...
Manage full project lifecycle: scope, timeline development, build coordination, testing, go-live support, and post-implementation optimization * Coordinate with Epic IT analysts, operational leaders ...
SAP ALM Consultant
Frankfort, IN · On-site
$59.25 - $81/hr
Training & Post Go-Live Support: * Provide onsite functional support for: * End-user training * Go-live and post-go-live stabilization * Translate SAP processes into practical operating procedures ...
SAP ALM Consultant
Frankfort, IN · On-site
$59.25 - $81/hr
Training & Post Go-Live Support: * Provide onsite functional support for: * End-user training * Go-live and post-go-live stabilization * Translate SAP processes into practical operating procedures ...
Epic Research & Genomics Analyst
Indianapolis, IN · On-site +1
... supporting the overall project goals and objectives. In this role, you will interact with ... Work command center shifts to investigate during go-live, document, and resolve break-fix tickets.
Epic Research & Genomics Analyst
Indianapolis, IN · On-site +1
... supporting the overall project goals and objectives. In this role, you will interact with ... Work command center shifts to investigate during go-live, document, and resolve break-fix tickets.
... go-live, and stabilization activities. * Direct Epic application analysis, configuration, implementation, support, and issue resolution across clinical, revenue cycle, and technical workstreams.
... go-live, and stabilization activities. * Direct Epic application analysis, configuration, implementation, support, and issue resolution across clinical, revenue cycle, and technical workstreams.
Deltek Costpoint ERP Consultan
Fort Wayne, IN · Remote
$145K - $170K/yr
Conduct testing, training, and post-go-live support * Advise clients on accounting processes and Government Contracting best practices * Partner with accounting, finance, contracts, and executive ...
Deltek Costpoint ERP Consultan
Fort Wayne, IN · Remote
$145K - $170K/yr
Conduct testing, training, and post-go-live support * Advise clients on accounting processes and Government Contracting best practices * Partner with accounting, finance, contracts, and executive ...
... go live support in the areas of SAP MM/PP. Leading the IT effort and working with the functional teams on implementing SAP MM/PP Qualifications 5 years minimum SAP experience including a min. two ...
... go live support in the areas of SAP MM/PP. Leading the IT effort and working with the functional teams on implementing SAP MM/PP Qualifications 5 years minimum SAP experience including a min. two ...
You will coordinate testing, define user workflows, assist with system configuration, and play a key role in both go-live support and post-implementation stabilization. WHAT YOU WILL DO? Deployment ...
You will coordinate testing, define user workflows, assist with system configuration, and play a key role in both go-live support and post-implementation stabilization. WHAT YOU WILL DO? Deployment ...
You will coordinate testing, define user workflows, assist with system configuration, and play a key role in both go-live support and post-implementation stabilization. WHAT YOU WILL DO? Deployment ...
You will coordinate testing, define user workflows, assist with system configuration, and play a key role in both go-live support and post-implementation stabilization. WHAT YOU WILL DO? Deployment ...
Facilitating user acceptance testing (UAT) and supporting end-user training and go-live readiness activities for your area. * Communicating status, risks, and issues to the MES Project Manager and ...
Facilitating user acceptance testing (UAT) and supporting end-user training and go-live readiness activities for your area. * Communicating status, risks, and issues to the MES Project Manager and ...
Epic Go Live Support information
See Indiana salary details
$9.38 - $10.31
1% of jobs
$10.31 - $11.25
1% of jobs
$11.25 - $12.19
3% of jobs
$12.19 - $13.12
6% of jobs
$13.12 - $14.06
11% of jobs
$14.17 is the 25th percentile. Wages below this are outliers.
$14.06 - $14.99
19% of jobs
The median wage is $15.38 / hr.
$14.99 - $15.93
19% of jobs
$16.63 is the 75th percentile. Wages above this are outliers.
$15.93 - $16.86
18% of jobs
$16.86 - $17.80
11% of jobs
$17.80 - $18.74
6% of jobs
$18.74 - $19.67
3% of jobs
$9
$15
$19
How much do epic go live support jobs pay per hour?
What does a typical day look like for someone in an Epic Go Live Support role?
During a Go Live event, Epic Go Live Support staff are often on-site or virtually accessible, assisting end users like nurses, physicians, and administrative personnel as they begin using the new or updated Epic system. Days are fast-paced and involve troubleshooting issues, answering user questions, offering one-on-one or group guidance, and tracking common problems for escalation. Teamwork is essential since you'll collaborate closely with other support staff, IT teams, and possibly Epic representatives to ensure a seamless transition. This hands-on role offers valuable exposure to clinical workflows, healthcare technology, and opportunities to build relationships across multiple departments.
What are the key skills and qualifications needed to thrive in the Epic Go Live Support position, and why are they important?
To thrive as an Epic Go Live Support professional, you need expertise in healthcare workflows, a solid understanding of the Epic EHR system, and preferably experience with clinical or technical support roles. Familiarity with Epic applications, user provisioning, and certification (such as Epic Credentialed Trainer or Analyst) is highly valuable. Excellent communication, problem-solving abilities, and patience help you provide effective guidance and reassurance to end users during high-pressure Go Live events. These skills ensure smooth system adoption, quick issue resolution, and minimal disruption to critical healthcare operations.
What is an Epic Go Live Support job?
An Epic Go Live Support job involves assisting healthcare staff during the implementation of a new Epic electronic health record (EHR) system. Support personnel help end-users navigate workflows, troubleshoot issues, and ensure a smooth transition to the new system. They provide at-the-elbow support, answer questions, and escalate technical problems as needed. This role requires strong communication skills, familiarity with Epic software, and the ability to work in fast-paced clinical environments.

Full-time
Posted 14 days ago
Powers Health rating
6.5
Based on 65 frontline employees who took The Breakroom Quiz
607th of 886 rated healthcare providers
Job description
Position: Epic Support Specialist – Clinic (Registration)
Location: Various locations within Northwest Indiana; travel required
Job Summary:
The EPIC Support Specialist displays an advanced understanding of the EPIC electronic medical record system and the organization's specific office workflows. The ESS is responsible for teaching and training newly hired Registration and/or Clinical staff within the organization. The specialist is expected to travel to the new hire’s home office during the duration of training. The specialist will provide direct support during the pre-implementation process and also post-go live support as assigned. The Epic Support Specialist may perform front desk duties and/or clinical tasks as applicable and as assigned within the organization's physician practices.
Education/ Experience Requirements:
· High School graduate or GED equivalent required
· Previous experience with EPIC electronic medical record system required.
· Proficiency with Windows based desktop application is required.
· The Epic Support Specialist must possess excellent attitude, interpersonal skills, and communication abilities necessary to interact with patients, family members, physicians, and other organization associates.
· Ability to handle multiple tasks in a fast paced environment is required.
· Basic understanding of medical documentation and terms; ability to spell accurately; able to accurately record information.
· Must be able to act calmly and effectively in a busy or stressful situation.
· Flexible schedule and travel will be required.
· If performing as Clinical Support: Successful completion of an accredited Medical Assistant program required OR active current certification as a Registered Medical Assistant or Certified Medical Assistant required; Six months' previous experience as a Medical Assistant preferred; Must maintain current CPR certification and TB certification.
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