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Epic Ehr Manager Jobs in Raleigh, NC (NOW HIRING)

EHR Epic Analyst Duration: 5+ Months Start Date: ASAP Location: Remote (Based in Raleigh, NC ... Provide expertise in Epic tools , including Clinical Case Management, Rover, MyChart Bedside ...

Experience supporting Epic EHR and other clinical systems in a healthcare setting. The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated ...

This project management role will work with other EHR project managers and executive leadership ... Epic EHR system. This position will be responsible for working with senior-level business ...

Epic Project Manager Job Summary: We are seeking an experienced Epic Project Manager to lead and ... Collaborate with the EHR Program Director, project managers, and team leads to coordinate ...

Vice President of IT

Durham, NC

$151K - $189K/yr

... management . This position will provide leadership for a single, integrated IT department ... Owns the implementation, operation, optimization, and ongoing support of a joint Epic EHR instance ...

Vice President of IT

Durham, NC · On-site

$151K - $189K/yr

... management . This position will provide leadership for a single, integrated IT department ... Owns the implementation, operation, optimization, and ongoing support of a joint Epic EHR instance ...

Vice President Information Technology

Durham, NC · On-site

$151K - $189K/yr

... management of service provider contracts. The role provides leadership for a single, integrated IT ... Owns the implementation, operation, optimization, and ongoing support of a joint Epic EHR instance ...

Vice President of IT

Durham, NC

$151K - $189K/yr

... management . This position will provide leadership for a single, integrated IT department ... Owns the implementation, operation, optimization, and ongoing support of a joint Epic EHR instance ...

Vice President of IT

Durham, NC · On-site

$250 - $380/hr

... management . This position will provide leadership for a single, integrated IT department ... Owns the implementation, operation, optimization, and ongoing support of a joint Epic EHR instance ...

Vice President of IT

Durham, NC

$151K - $189K/yr

... management . This position will provide leadership for a single, integrated IT department ... Owns the implementation, operation, optimization, and ongoing support of a joint Epic EHR instance ...

Pharmacist PD

Raleigh, NC · On-site

$51.50 - $74.01/hr

Ahmed Shible, PharmD - Clinical Pharmacy Manager Responsibilities: * Review and interpret orders to ... EPIC (EHR) experience Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer:

Pharmacist PD

Raleigh, NC · On-site

$51.50 - $74.01/hr

Ahmed Shible, PharmD - Clinical Pharmacy Manager Responsibilities: * Review and interpret orders to ... EPIC (EHR) experience Knowledge/Skills/and Abilities Requirements: Job Details Legal Employer:

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Showing results 1-20

Epic Ehr Manager information

See Raleigh, NC salary details

$23.8K

$57.9K

$112.8K

How much do epic ehr manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for epic ehr manager in Raleigh, NC is $57,863.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,800.00 and $66,600.00 per year, depending on experience, location, and employer.

What is the difference between Epic Ehr Manager vs Epic Ehr Analyst?

AspectEpic Ehr ManagerEpic Ehr Analyst
Required CredentialsEpic certifications, project management experienceEpic certifications, technical analysis skills
Work EnvironmentHealthcare organizations, project oversightHealthcare IT teams, system analysis
Employer & Industry UsageHospitals, health systemsHospitals, clinics, health IT firms

The Epic Ehr Manager focuses on overseeing Epic system projects, managing teams, and ensuring successful implementation. In contrast, the Epic Ehr Analyst primarily analyzes system needs, supports configuration, and troubleshoots issues. Both roles require Epic certifications and are integral to healthcare IT environments, but they differ in scope and responsibilities.

How does an Epic EHR manager typically collaborate with clinical and IT teams to ensure successful system updates and optimizations?

An Epic EHR Manager regularly acts as a bridge between clinical staff and IT professionals, facilitating communication to ensure that system updates and optimizations align with both technical capabilities and clinical workflows. They often lead interdisciplinary meetings, gather feedback from end-users, and translate clinical needs into technical requirements for the IT team. By fostering strong relationships and maintaining open lines of communication, they help to minimize disruptions during upgrades and ensure that changes enhance patient care and operational efficiency.

What are the key skills and qualifications needed to thrive as an Epic EHR manager?

To thrive as an Epic EHR Manager, you need a strong background in healthcare IT, project management, and experience with the Epic electronic health record system, often supported by a bachelor’s degree in a related field. Familiarity with Epic certifications, system configuration, and healthcare data management tools is typically required. Excellent communication, leadership, and problem-solving skills help manage cross-functional teams and drive successful system implementations. These skills ensure the effective deployment, maintenance, and optimization of the Epic system, supporting clinical workflows and patient care quality.

What is an Epic EHR manager?

An Epic EHR Manager is a professional responsible for overseeing the implementation, maintenance, and optimization of the Epic electronic health record (EHR) system within a healthcare organization. They manage teams, coordinate with clinical and IT staff, and ensure the EHR system meets the organization's needs for patient care, compliance, and data security. Their role often involves project management, workflow optimization, and troubleshooting system issues to ensure seamless healthcare operations.

What are popular job titles related to Epic Ehr Manager jobs in Raleigh, NC?

For Epic Ehr Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Epic Ehr Manager jobs in Raleigh, NC look for?

The top searched job categories for Epic Ehr Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Epic Ehr Manager jobs?

Cities near Raleigh, NC with the most Epic Ehr Manager job openings:

Infographic showing various Epic Ehr Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $57,863 per year, or $27.8 per hour.

Epic EHR Helpdesk Analyst - Raleigh, NC - Contract Position

INFO ORIGIN INC

Raleigh, NC • Remote

$35 - $45/hr

Contractor

Re-posted 14 days ago


Job description

  • Position Title: Epic EHR Helpdesk Analyst
  • Location: Raleigh, NC (Fully remote, 1st shift (7AM–3:30PM EST)
  • Interview: Webcam Interview Only
  • Position Type: Contract

Overview:

  • Provides advanced Epic EHR support across 13 facilities. Resolves technical issues, manages access, and supports users; includes weekends and holidays to ensure reliable patient‑care systems.
  • The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely and accurate resolution of IT issues while promoting system reliability and end-user satisfaction.
  • Working as part of the centralized IT Helpdesk, the Analyst ensures prompt and effective resolution of Epic and non-Epic related issues and contributes to the stability and usability of the system in support of high-quality patient care

Key Responsibilities

  • Provide support for Epic applications, workflows, access, printing, and integration issues.
  • Serve as the initial point of contact for IT support issues related to Epic EHR and other healthcare IT systems.
  • Troubleshoot complex application, account, and workflow issues related to Epic and other clinical systems.
  • Provide basic remote desktop support for computers, printers, mobile devices, and peripherals across all facilities.
  • Assist users with account provisioning, password resets, Epic access requests, and basic application troubleshooting.
  • Monitor ServiceNow queues and manage incident resolution in accordance with service level agreements (SLAs).
  • Assist with Epic user account provisioning, role changes, template assignments, and security access requests.
  • Participate in go-live support and system upgrade events, including Technical Dress Rehearsals (TDRs).
  • Collaborate with clinical informatics, application analysts, and technical teams to ensure coordinated support.
  • Maintain documentation, knowledge base articles, and standard operating procedures.
  • Deliver informal user training and guidance on proper Epic use and common troubleshooting techniques.
  • Support change management and scheduled downtime communications as needed.
  • Ensure adherence to HIPAA, security, and IT governance policies in all technical activities.
  • Escalate critical issues and downtime events according to established protocols.

Required Skills

  • Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.
  • Proficient with ServiceNow or other enterprise ticketing systems.
  • In-depth understanding of EHR platforms (e.g., Epic, Cerner, Allscripts).

Highly Desired:

  • Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk).
  • Experience supporting Epic applications (e.g., Ambulatory, Inpatient, ASAP, or HIM).