Job DescriptionBehavioral Health Care Manager (ECM) - Hybrid RoleHeritage Health Network (HHN)Join
Heritage Health Network as a
Behavioral Health Care Manager (BHCM) and support high-need Medi-Cal members through our
Enhanced Care Management (ECM) program.
This is a
hybrid role combining field and office work, with approximately
2-3 days in the field and 2-3 days office-based, providing flexibility while maintaining meaningful, in-person member engagement.
What You'll Do- Serve as the primary point of contact for members with behavioral health and psychosocial needs
- Conduct comprehensive assessments and develop personalized, person-centered care plans
- Coordinate care across behavioral health providers, medical teams, and community resources
- Conduct in-person home and community visits based on member needs
- Support transitions of care, including post-discharge follow-up and care coordination
- Provide education, coaching, and trauma-informed support to improve member outcomes
- Maintain accurate documentation and meet program requirements
RequirementsEducation: Master's degree in Social Work or Psychology (required for licensures eligibility)Experience: 1-3 years in care management, case management, behavioral health, or community-based settings (Medi-Cal/ECM preferred)Licensures: LMFT, LCSW, or LPCC preferredBilingual: English/Spanish preferredStrong communication, organizational, and interpersonal skillsKnowledge of behavioral health, SDOH, and community resourcesComfortable with field work and home visitsValid driver's license, active auto insurance, and reliable vehicleWillingness to travel locally for field visitsBenefitsMedical, dental, and vision insurancePaid time off + holidaysCompetitive pay + quarterly bonusesHybrid work flexibilityProfessional growth and development opportunities