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Entrylevel Implementation Specialist Jobs in Michigan

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Entrylevel Implementation Specialist information

What is an entrylevel implementation specialist?

Entry-level implementation specialists are professionals who assist in the deployment and integration of software or systems for clients. They work under the guidance of senior team members to ensure that new products or services are set up correctly according to customer requirements. Their responsibilities often include configuring software, providing basic training, troubleshooting initial issues, and supporting customers during the onboarding process. This role is ideal for individuals starting their careers in technology or software support who want to develop technical and client-facing skills.

What are the key skills and qualifications needed to thrive as an entrylevel implementation specialist?

To thrive as an Entry-level Implementation Specialist, you need a basic understanding of project management, customer onboarding, and business processes, often supported by a bachelor’s degree in business, IT, or a related field. Familiarity with CRM platforms, project tracking tools, and common productivity software is typically required. Strong communication, problem-solving, and time management skills help you build positive client relationships and adapt to changing project needs. These skills and qualities are essential for ensuring smooth software or service implementations and delivering a positive client experience.

What are some common challenges faced by entrylevel implementation specialists, and how can they overcome them?

Entry-level Implementation Specialists often face challenges such as understanding complex client requirements, adapting quickly to new software platforms, and managing multiple projects simultaneously. To overcome these challenges, it's important to proactively communicate with both internal teams and clients, seek mentorship or guidance from more experienced colleagues, and continuously improve technical and project management skills. Building strong organizational habits and staying curious about industry best practices can also help new specialists navigate the learning curve successfully.

What is the difference between Entrylevel Implementation Specialist vs Customer Support Specialist?

AspectEntrylevel Implementation SpecialistCustomer Support Specialist
Required CredentialsTypically a bachelor's degree in IT, Business, or related field; certifications like CompTIA or Microsoft are commonHigh school diploma or equivalent; certifications vary but often include customer service or product-specific training
Work EnvironmentImplementing software solutions, working closely with clients during onboarding, often in office or remote settingsProviding technical or product support, troubleshooting, and assisting customers via phone, chat, or email
Employer & Industry UsageUsed in tech, SaaS, and consulting firms during client onboarding phasesCommon across retail, telecom, tech, and service industries for ongoing customer assistance

The Entrylevel Implementation Specialist focuses on deploying and configuring products for clients, requiring technical skills and project coordination. In contrast, the Customer Support Specialist primarily handles ongoing customer inquiries and troubleshooting. Both roles are entry-level but serve different functions within the customer lifecycle.

What are popular job titles related to Entrylevel Implementation Specialist jobs in Michigan?

For Entrylevel Implementation Specialist jobs in Michigan, the most frequently searched job titles are:

What cities in Michigan are hiring for Entrylevel Implementation Specialist jobs?

Cities in Michigan with the most Entrylevel Implementation Specialist job openings:

Microsoft D365 Customer Engagement Senior Consultant

RSM Global

Detroit, MI • On-site

Full-time

Posted 25 days ago


Job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
RSM is a leading Microsoft partner implementing the full range of business applications including D365 F&SC, BC, CE and Commerce, as well as Power Platform, Microsoft 365, Data & AI and Azure solutions. RSM's Dynamics consultants are empowered through our long standing, close relationship with Microsoft, the use of our proven RVM methodology (purpose built for Dynamics 365), a wide range of industry IP and accelerators as well as additional Microsoft-centric tools to help customers stay competitive in a constantly changing environment. Our Dynamics teams also benefit from a wealth of expertise around them within RSM that enhances the value we provide customers, whether that be from our Microsoft MVPs. Industry experts, Tax specialists or Managed Technology and Application services teams.
We are looking for Functional Microsoft Dynamics 365 Customer Engagement Consultants who are looking for an opportunity to advance their career and help support our growing Microsoft Dynamics 365 CE practice and service our growing base of clients!
Responsibilities:
  • Lead requirements gathering sessions with clients
  • Create design documentation
  • Take an active role in the development of the D365 CE system
  • Work well with team members, clients, and other vendors
  • Be the 'Go To' guy for client interactions
  • Participate in the Agile and/or Microsoft SureStep Iterative Methodologies

Basic Qualifications:
  • 3+Experience with Microsoft Dynamics 365 CE
  • Microsoft Dynamics 365 CRM certified a plus
  • Experience with Scribe a plus
  • SQL Server Reporting Services a plus
  • Experience with Field Service

Preferred Qualifications:
  • Demonstrated ability to take initiative and work in a self-directed manner and develop strong working relationships with clients.
  • Relevant, hands-on work related experience working in a team environment.
  • Desire to learn and grow.
  • Superior organizational, writing, interpersonal and communication skills, attention to details, ability to multi-task and meet deadlines
  • Bachelor's Degree in Information Technology, MIS or other related business fields.

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.
RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $85,100 - $161,700
Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

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About RSM International

Sourced by ZipRecruiter

RSM International is a leading global network of audit, tax, and consulting firms. Headquartered in Chicago, Illinois, US, the firm focuses on providing an exceptional range of professional services to empower clients to move forward with confidence. RSM International was established in 1964 and has since grown to encompass firms in more than 120 countries. The firm's mission is guided by a deep understanding of what clients need to help drive their businesses forward, combined with the international reach of RSM firms worldwide.

Industry

Business management consulting

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

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