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Entrylevel Help Desk Analyst Jobs in Nevada (NOW HIRING)

WOCS - Wendy's

IT Help Desk Analyst

Las Vegas, NV

Help Desk Ticketing System. Preferred Experience: * A+ certification. * Point of Sale device/system experience. * Headset/Speed of Service equipment. Non-Technical Skills: * Self-motivated. * Be very ...

WOCS - Wendy's

IT Help Desk Analyst

Las Vegas, NV

$20 - $25/hr

Help Desk Ticketing System. Preferred Experience: * A+ certification. * Point of Sale device/system experience. * Headset/Speed of Service equipment. Non-Technical Skills: * Self-motivated. * Be very ...

Westlake Financial

Help Desk Support Analyst

Las Vegas, NV · On-site

$22 - $24/hr

Help Desk Support Analyst Las Vegas, NV | On-site role Base pay : $22 - $24 per hour Minimum of 2 years of experience in IT troubleshooting and support. Western Funding is a fast-growing, specialized ...

Western Funding

Help Desk Support Analyst

Las Vegas, NV · On-site

$22 - $24/hr

Help Desk Support Analyst Las Vegas, NV | On-site role Base pay : $22 - $24 per hour Minimum of 2 years of experience in IT troubleshooting and support. Western Funding is a fast-growing, specialized ...

Allegiant

Service Desk Analyst

Las Vegas, NV · On-site

$19.50 - $26.75/hr

This candidate will also help with documenting outage events and root cause analysis of recurring ... Previous Service Desk experience within an ITIL environment. Candidates must possess the ability to ...

Credit One Bank

Helpdesk Technician I

Las Vegas, NV

$19.25 - $26/hr

Description Position Summary The Help Desk Analyst's role is to provide information, assistance, training and technical support to end-users regarding the use of computers, networks, and related ...

CreditOne

Helpdesk Technician I

Las Vegas, NV · On-site

$19.25 - $26/hr

Description Position Summary The Help Desk Analyst's role is to provide information, assistance, training and technical support to end-users regarding the use of computers, networks, and related ...

Quanta Services

IT Analyst- Help Desk

Pahrump, NV · On-site

... desk and cellular phones, and tablets. · Travel to other offices and remote field locations to ... Previous helpdesk or call center experience. Physical Demands · The Information Technology ...

Floor & Décor

Service Desk Technician

Las Vegas, NV · On-site

$23.50 - $36.50/hr

... IT support, help desk, or service desk experience may be substituted for education * Ability to ... Analytical and creative problem-solver who adapts quickly to an evolving technology environment

Absolute Dental

Front Desk Receptionist

Las Vegas, NV

$14 - $17/hr

This is a great entry-level opportunity for someone looking to grow within a fast-paced and supportive dental environment. Position Overview As a Front Desk Receptionist, you'll help keep daily ...

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All JobsEntrylevel Help Desk Analyst JobsEntrylevel Help Desk Analyst Jobs in Nevada

Entrylevel Help Desk Analyst information

What is the difference between Entrylevel Help Desk Analyst vs Help Desk Technician?

AspectEntrylevel Help Desk AnalystHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some certifications like CompTIA A+ beneficialHigh school diploma or equivalent; often holds certifications like CompTIA A+
Work EnvironmentSupport teams in corporate or IT service settings, providing remote or on-site assistanceIT support centers, corporate offices, or client sites, handling technical issues
Employer & Industry UsageCommon in various industries including healthcare, finance, and techPrimarily in IT service providers and internal corporate IT departments

Both roles involve troubleshooting and supporting users with technical issues, often requiring similar certifications. The main difference lies in job titles used by employers; 'Help Desk Technician' may imply a more technical focus, while 'Help Desk Analyst' often emphasizes communication and problem-solving skills. Both roles serve as entry points into IT support careers.

What are popular job titles related to Entrylevel Help Desk Analyst jobs in Nevada? For Entrylevel Help Desk Analyst jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Entrylevel Help Desk Analyst jobs in Nevada look for? The top searched job categories for Entrylevel Help Desk Analyst jobs in Nevada are:
What cities in Nevada are hiring for Entrylevel Help Desk Analyst jobs? Cities in Nevada with the most Entrylevel Help Desk Analyst job openings:
Entrylevel Help Desk Analyst jobs near you

IT Help Desk Analyst

WOCS - Wendy's

Las Vegas, NV

Full-time

Re-posted 23 days ago

Job description

This position is for an IT Field Tech of a restaurant franchise that assists in installing and supporting networks in 198+ locations in nine states and reports to the Director of IT.

Roles and Responsibilities:

  • Support the NCR Aloha POS systems.
  • Support users and restaurant locations (our customers) via the phone, remotely accessing user/restaurant workstations with LogMeIn, and onsite visits.
  • Repair and upgrade computers and laptops as needed.Build and deploy new systems when required.
  • Install software applications to IT department specifications.
  • On-call rotation:providing remote and onsite support after normal business hours as needed.This is a seven-day responsibility - most of which is on the weekend.
  • Pull and terminate network cable runs and camera cable runs as needed.
  • Install network cabinets and network related equipment.
  • Support our digital surveillance environment (cameras, DVRs, etc.).
  • Assist the Director of IT with various projects.

Core Experience:

  • Windows 11/10, reinstall OS on laptops/desktops via Microsoft's installation process or an imaging process.
  • PC hardware repair experience.
  • MS Office Suite Products.
  • Basic network, TCP IP V4, POE Ethernet switch, Wi-Fi, router experience.Demonstrate (explain) IPV4 networks and what the different configuration components mean.
  • Desktop/server remote control software experience.
  • CAT 5e/6 network and camera cabling, terminating ends, testing, and troubleshooting.
  • Knowledge of broadband circuits, analog telephone lines and troubleshooting telecom outages.
  • General knowledge of Battery Backups (UPS), KVM devices, USB switching devices, and Multi-Function printers (scanning/printing).
  • Help Desk Ticketing System.

Preferred Experience:

  • A+ certification.
  • Point of Sale device/system experience.
  • Headset/Speed of Service equipment.

Non-Technical Skills:

  • Self-motivated.
  • Be very comfortable with air and ground travel; could travel 1 - 2 weeks at a time plus day trips.
  • Team player, personable, energetic, approachable.
  • Ongoing willingness to learn and assist with documentation.
  • Ability to drive a car, their own car, and has a good driving record.
  • Outstanding and professional customer service skills; be very comfortable conversing with customers.
  • General knowledge of tools/power tools, ladders.
  • Ability to lift 50 lbs.
  • Comfortable accessing building roofs.

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