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Entry Level Technical Support Analyst Remote Jobs in Santa Rosa, CA

BPM LLP

Tax Intern (January 2027)

Santa Rosa, CA · On-site +1

$29 - $33/hr

Champion sustainable workplace practices by supporting remote-first operations, promoting paperless ... reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

PEP Housing

Compliance Specialist

Santa Rosa, CA · Remote

$80K - $90K/yr

This position provides technical, administrative, and operational support related to compliance ... analyses, implementation tracking, documentation support, and ongoing monitoring of applicable ...

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All JobsTechnical Support Analyst JobsEntry Level Technical Support Analyst Remote JobsEntry Level Technical Support Analyst Remote Jobs in Santa Rosa, CA

Entry Level Technical Support Analyst Remote information

See Santa Rosa, CA salary details

$16

$30

$47

How much do entry level technical support analyst remote jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for entry level technical support analyst remote in Santa Rosa, CA is $30.11, according to ZipRecruiter salary data. Most workers in this role earn between $23.65 and $34.18 per hour, depending on experience, location, and employer.

Is there such a thing as an entry level remote technical support analyst job?

Yes, entry-level remote technical support analyst positions are available and typically require basic knowledge of computer systems, troubleshooting skills, and customer service abilities. These roles often involve remote communication tools and may require certifications like CompTIA A+ or similar. They are suitable for candidates starting their careers in IT support.

How to get into entry level technical support analyst remote with no experience?

To start as an entry-level technical support analyst remotely with no experience, focus on developing basic technical skills such as troubleshooting, customer service, and familiarity with common tools like ticketing systems. Obtain relevant certifications like CompTIA A+ to demonstrate foundational knowledge and consider gaining hands-on experience through internships, volunteer work, or online labs to build your resume.

What is the difference between Entry Level Technical Support Analyst Remote vs Help Desk Technician?

AspectEntry Level Technical Support Analyst RemoteHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often the same
Work EnvironmentRemote, home-based support for technical issuesTypically on-site or remote, assisting end-users
Industry UsageCommon in IT, tech companies, and support servicesWidespread across various industries including healthcare, education, and corporate
Job FocusDiagnosing and resolving technical problems remotelyProviding technical assistance and troubleshooting

Both roles involve technical troubleshooting and may require similar certifications. The main difference is that Entry Level Technical Support Analysts often work remotely and focus on diagnosing issues remotely, while Help Desk Technicians may work on-site or remotely, providing direct support to end-users. Understanding these distinctions can help job seekers target the right position based on their skills and preferences.

What are the most commonly searched types of Technical Support Analyst Remote jobs in Santa Rosa, CA? The most popular types of Technical Support Analyst Remote jobs in Santa Rosa, CA are:
What are popular job titles related to Entry Level Technical Support Analyst Remote jobs in Santa Rosa, CA? For Entry Level Technical Support Analyst Remote jobs in Santa Rosa, CA, the most frequently searched job titles are:
What job categories do people searching Entry Level Technical Support Analyst Remote jobs in Santa Rosa, CA look for? The top searched job categories for Entry Level Technical Support Analyst Remote jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Entry Level Technical Support Analyst Remote jobs? Cities near Santa Rosa, CA with the most Entry Level Technical Support Analyst Remote job openings:
Entry Level Technical Support Analyst Remote jobs near you

Health Information Management (HIM) Technician (Non-Remote) (Santa Rosa)

Northern California Behavioral Health System

Santa Rosa, CA • On-site, Remote

$24.50 - $28.79/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

ABOUT US:
Formerly Aurora Santa Rosa Hospital, SRBHH was opened in 2016 and is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care. Conveniently located in the North Bay, this hospital consists of 144 acute psychiatric inpatient beds.
Santa Rosa Behavioral Healthcare Hospital (SRBHH) is regarded as an integral part of the greater Santa Rosa and Northern California mental health system of care.
Conveniently located in the North Bay, SRBHH serves adolescents and adults. We treat both mental health and co-occurring psychiatric and substance abuse conditions.
POSITION TITLE: Health Information Management (HIM) Technician
PAY RANGE: $24.50-$28.79 PER HOUR
REPORTS TO: Director of HIM
DESCRIPTION OF POSITION:
The HIM Technician is responsible for analyzing, maintaining, and protecting medical records to ensure accuracy, completeness, timeliness, and compliance with applicable federal and state regulations, accreditation standards, and hospital policies and procedures.
This position supports clinical staff, leadership, patients, and external requestors by maintaining medical record integrity, processing release of information (ROI) requests, and ensuring the confidentiality and appropriate disclosure of protected health information (PHI) in a behavioral health hospital setting. The HIM Technician serves as a resource regarding documentation standards, privacy requirements, and proper use and disclosure of PHI. The Health Information Management Technician maintains knowledge of, participates in further training provided, and understands the potential risks regarding occupational health hazards (e.g. bloodborne pathogen exposures).
KEY RESPONSIBILITIES:
The following responsibilities are representative of the essential functions of a HIM Technician and are not intended to be a comprehensive list of all responsibilities. Additional responsibilities may be assigned as needed.
  • Analyze medical records for completeness, accuracy, timeliness, and compliance with federal and state regulations, accreditations standards, and hospital policies and procedures.
  • Assemble, maintain, scan, index, and perform quality review of paper, electronic medical records within HCS, and any other information system platforms, such as but not limited to, AIS, and SIERA.
  • Identify documentation deficiencies (e.g., missing signatures, dates, required elements) and coordinate corrections with physician and clinical staff using established deficiency tracking tools and workflows.
  • Monitor discharged patient records and track record completion using AIS, HCS, and reporting tools in accordance with department standards.
  • Process written and verbal Release of Information (ROI) requests utilizing AIS, HCS and related systems in compliance with HIPAA, CMIA, LPS, and hospital policy.
  • Verify patient authorizations, and ensure disclosure meet minimum necessary requirements prior to release of PHI.
  • Respond to subpoenas, court orders, continuity-of-care requests, and other authorized disclosures, documenting disclosures appropriately within AIS, HCS and any other applicable information systems.
  • Maintain confidentiality and security of all patient demographic, medical, and financial information accessed through electronic and paper systems.
  • Serve as a resource to hospital staff regarding documentation standards, privacy requirements, and appropriate use of AIS, and HCS for medical record and ROI workflows.
  • Collaborate with physicians, nursing staff, case management, and ancillary departments to support documentation, patient care, and operational needs.
  • Assist with audits, data validation, reporting, and accreditation or regulatory review activities, including data retrieval from AIS, HCS, and any other information systems as needed.
  • Participate in departmental meetings, training, and ongoing competency requirements related to health information systems, privacy, and regulatory compliance.

Requirements
Education and Experience
  • High school diploma or equivalent required.
  • One (1) year of experience working with medical records or health inforamtion
  • Experience in a hospital or behavioral health setting preferred.
  • Demonstrated knowledge of patient privacy and security, HIPAA, CMIA, and LPS relative to maintaining medical records required.
  • Knowledge of medical terminology.

Certification
  • Registered Health Information Technician (RHIT) credential preferred or obtained within an established timeframe after hire.

Skills and Abilities
  • Knowledge of patient privacy and security regulations, including HIPAA, CMIA, and LPS.
  • Understanding of ROI processes and medical record standards.
  • Strong attention to detail and analytical skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Effective and professional written and verbal communication skills.
  • Ability to handle sensitive and confidential information with professionalism and discretion.
  • Demonstrated ability to analyze medical records for completeness and compliance.
  • Strong organizational and time management skills.
  • Ability to work independently and collaboratively as part of the HIM team.
  • Professional interaction with clinical staff, patients, and external requestors.
  • Sound judgement when applying privacy regulations and hospital policies.
  • Promote patient, physician, customer and employee satisfaction by personal example, treating all contacts with respect.
  • Support and participate in activities that foster customer service and a culture of compliance.
  • Communicate and follow the organizational chain of command for notification of patient care and service issues, when appropriate.
  • Maintain consistent productivity and quality of work in a challenging, fast paced and rapidly changing environment.
  • Closely adhere to set schedules and timecard procedures.

Physical Requirements:
  • While performing the duties of this job, this position is frequently required to do the following:
  • Ability to use standard office equipment and computer systems.
  • Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.
  • Ability to sit, stand, bend, and perform repetitive tasks for extended periods.
  • Ability to lift and carry up to 20 pounds.
  • Ability to maintain focus and accuracy in a detail-oriented role.

Physical Requirments
  • While performing the duties of this job, this position is frequently required to do the following:
  • Ability to use standard office equipment and computer systems.
  • Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.
  • Ability to sit, stand, bend, and perform repetitive tasks for extended periods.
  • Ability to lift and carry up to 20 pounds.
  • Ability to maintain focus and accuracy in a detail-oriented role.

Benefits
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • 401k Retirement Plan
  • Healthcare Spending Account
  • Life Insurance
    (Supplemental Life, Term and Universal plans are also available)
  • Short and Long-Term Disability
    (with additional buy-in opportunities)
  • PTO Plan with Holiday Premium Pay
  • Discounted Cafeteria Meal Plan
  • Tuition Reimbursement

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