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Entry Level Technical Support Analyst Remote Jobs in Anaheim, CA

Tristar Insurance

System Support Analyst

Long Beach, CA · On-site +1

$25 - $30/hr

The System Support Analyst is responsible for providing high-quality technical assistance to users ... Share technical insights with the team to improve collective problem-solving capabilities.

EK Associates

Be Seen First

Support Analyst (Tier 1 and Teir 2 Service Desk)

Los Angeles, CA · Remote

$55K - $65K/yr

Support Analyst (Tier 1 Service Desk - Remote) Overview E.K. Associates is seeking experienced ... or technical support in an enterprise environment * Strong customer service and communication ...

ABB

VFD Technical Support Specialist

Irvine, CA · Remote

The work model for the role is: remote, in the United States, supporting the Motion Drive Products division. Your role and responsibilities: * Provide technical support via phone & email for common ...

YO AI Labs

Data Privacy Analyst - Remote

Los Angeles, CA · Remote

$31 - $60/hr

Remote Job Overview We are seeking experienced Data Privacy Analysts to support a data privacy and AI training project focused on protecting sensitive information. In this role, you will review ...

Recruit Monitor

Senior Data Analyst / Remote

Los Angeles, CA · Remote

$92K - $116K/yr

Data Analysts support the development and optimization of strategic initiatives by generating ... Develop technical as well as process-based solutions addressing business needs * Work to improve ...

Gallagher

Technical Analyst

Torrance, CA · Remote

In this role, you'll play an important part in supporting marketing and underwriting operations ... This is a remote position; preference for candidates based in Pacific or Central time zones. How ...

SpaceX

Information Security Analyst

Hawthorne, CA · On-site +1

$110K - $130K/yr

Develop scripts and lightweight automation to streamline common technical support and operational ... This role requires you to be onsite; remote or hybrid work will not be considered. * Travel may be ...

Zoo

Technical Customer Support Specialist

Los Angeles, CA · On-site +1

$60K - $80K/yr

We are headquartered in Los Angeles, CA with both a local and remote team. We were founded and ... Technical Customer Support Specialist to help our users succeed with Zoo Design Studio and ...

SpaceX

Information Security Analyst

Hawthorne, CA · On-site +1

$110K - $130K/yr

Develop scripts and lightweight automation to streamline common technical support and operational ... This role requires you to be onsite; remote or hybrid work will not be considered. * Travel may be ...

Dykema

Litigation Project Analyst

Los Angeles, CA · Remote

$85K - $100K/yr

... to support review and production of electronically stored information (ESI). The Litigation Project Analyst position is fully remote and open to our offices in Michigan, Illinois, Texas and ...

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All JobsTechnical Support Analyst JobsEntry Level Technical Support Analyst Remote JobsEntry Level Technical Support Analyst Remote Jobs in Anaheim, CA

Entry Level Technical Support Analyst Remote information

See Anaheim, CA salary details

$16

$28

$45

How much do entry level technical support analyst remote jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for entry level technical support analyst remote in Anaheim, CA is $28.83, according to ZipRecruiter salary data. Most workers in this role earn between $22.64 and $32.69 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Technical Support Analyst Remote vs Help Desk Technician?

AspectEntry Level Technical Support Analyst RemoteHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often the same
Work EnvironmentRemote, home-based support for technical issuesTypically on-site or remote, assisting end-users
Industry UsageCommon in IT, tech companies, and support servicesWidespread across various industries including healthcare, education, and corporate
Job FocusDiagnosing and resolving technical problems remotelyProviding technical assistance and troubleshooting

Both roles involve technical troubleshooting and may require similar certifications. The main difference is that Entry Level Technical Support Analysts often work remotely and focus on diagnosing issues remotely, while Help Desk Technicians may work on-site or remotely, providing direct support to end-users. Understanding these distinctions can help job seekers target the right position based on their skills and preferences.

What job categories do people searching Entry Level Technical Support Analyst Remote jobs in Anaheim, CA look for?

The top searched job categories for Entry Level Technical Support Analyst Remote jobs in Anaheim, CA are:

What cities near Anaheim, CA are hiring for Entry Level Technical Support Analyst Remote jobs?

Cities near Anaheim, CA with the most Entry Level Technical Support Analyst Remote job openings:

Entry Level Technical Support Analyst Remote jobs near you

IT Support Analyst (ITS)

University of Southern California

Los Angeles, CA • On-site, Remote

$33.13 - $39.15/hr

Full-time

Posted 9 days ago

University Of Southern California rating

8.4

Company rating: 8.4 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

104th of 627 rated colleges and universities

Job description

The University of Southern California's Information Technology Services is seeking a talented IT Support Analyst with an exceptional commitment to service excellence. In this role, you will provide technology support to customers across the university's campuses, help resolve technical issues, improve the customer experience, and contribute to effective technology and service solutions.
This is an on-site full-time position supporting ITS customers and teams across the university.
Job Accountabilities
The IT Support Analyst:
  • Communicates effectively with customers, applying problem-solving and decision-making techniques to identify and resolve customer issues. Provides timely and flexible frontline troubleshooting support by phone and email and performs root-cause analysis to determine when routing or escalation is needed.
  • Installs and maintains current images on managed devices in client departments and develops and executes procedures for problem prevention and service improvement.
  • Follows customer-response and ticketing standards to ensure incidents and requests are documented in accordance with ITS procedures.
  • Designs, writes, and edits accessible technical user documentation; documents metrics and outcomes to support planning and anticipate future business needs; and contributes to the ITS knowledge article library to minimize repeat problems.
  • Provides clear and effective guidance to technical and non-technical users and builds collaborative relationships with team members, peers, and ITS leaders.
  • Supports the ITS customer service vision by working with team members and management to implement effective technology and procedural solutions. Maintains currency with technology, standards, and best practices and supports process improvement within the team and across ITS.

Minimum Qualifications
The candidate for the position of IT Support Analyst must meet the following qualifications:
  • Bachelor's degree, or an equivalent combination of education and experience.2 years of work experience.
  • Experience with customer-issue ticketing systems and providing technical support to customers in an operational environment.
  • Experience supporting Windows, MacOS, and iOS devices, both locally and in the field.
  • Ability to assess problems and prioritize actions based on importance and urgency.
  • Strong collaboration, communication, and technical documentation skills, including the ability to present ideas and solutions in non-technical, business-friendly terms.
  • Ability to develop positive working relationships and strong rapport with team members.

Preferred Qualifications
The ideal candidate for the position of IT Support Analyst will have one or more of the following:
  • Bachelor's degree in Computer Science, Computer Information Systems, Information Science, or a related field, or an equivalent combination of education and experience.
  • 4 years of work experience.
  • Experience in higher education and/or customer service.
  • Experience with ServiceNow, Office 365, password reset procedures, network troubleshooting, and/or desktop, IT, or help desk support.
  • ITIL Foundations, CompTIA A+, Microsoft, and/or Apple desktop support certification.

In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values of integrity, excellence, community, well-being, open communication, and accountability.
Salary and Benefits
The hourly rate for this position ranges from $33.13 to $39.15. When extending an offer of employment, the University of Southern California considers factors including the scope of responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, and external market considerations.
To support the well-being of our faculty and staff, USC provides benefits-eligible employees with a broad range of perks to help protect their and their dependents' health, wealth, and future. These benefits are available as part of the overall compensation and total rewards package. You can learn more about USC's comprehensive benefits here.
Ready to Join ITS?
If you are passionate about technology, problem-solving, and delivering an exceptional customer experience, we invite you to apply and join USC Information Technology Services. Submit your application and resume today.
MINIMUM QUALIFICATIONS
The candidate for the position of IT Support Analyst must meet the following qualifications:
• Bachelor's degree in a relevant field such as computer science, computer information systems, etc., or equivalent combination of education, training, and experience.
• Two years of experience in a related field such as information technology, customer service, or higher education.
• Experience providing technical customer support in an operational environment.
• Ability to assess the criticality of problems and prioritize actions based on importance and urgency.
• Ability to develop positive working relationships and a strong rapport with team members.
• Strong collaboration, communication, and technical documentation skills.
• Experience presenting ideas and solutions in non-technical, business-friendly terms.
• Experience with customer issue ticketing systems.
• Experience supporting Windows 7/10 and iOS devices, both locally and in the field.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at uschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.
  • Notice of Non-discrimination
  • Employment Equity
  • Read USC's Clery Act Annual Security Report
  • USC is a smoke-free environment
  • Digital Accessibility

If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
https://wd5.myworkday.com/usc/d/inst/1$9925/9925$152285.htmld

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About University of Southern California

Sourced by ZipRecruiter

The University of Southern California (USC) is not a conventional company, but a private research university established in the heart of Los Angeles, CA, US. Founded in 1880, it's one of the oldest private research universities in California. USC operates in the education industry providing primary services of higher education, research, and community development. This prestigious institution offers a comprehensive array of undergraduate, graduate, and professional programs across various disciplines, including the humanities, social sciences, and STEM (Science, Technology, Engineering, and Mathematics). The University is guided by its commitment to foster creativity, innovation, leadership, and discovery through academic excellence.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Los Angeles , CA, US

Year founded

1880

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