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Entry Level Tech Support Jobs in Boston, MA (NOW HIRING)

MSCCN

Desktop Support - Andover, MA

Andover, MA · On-site

$30K - $45K/yr

Client Center (Tech Bar) Support * IT Service Management Updates * Other Client Support duties ... all entry-level new hires * Knowledge of PC Imaging * Experience with change management and ...

iMotions

Technical Support Specialist

Boston, MA · On-site

This is an entry-level position. The role is in-person, located in Boston, Massachusetts ... Initial and ongoing training with iMotions technology will be provided - with the potential for ...

iMotions

Technical Support Specialist

Boston, MA · On-site

This is an entry-level position. The role is in-person, located in Boston, Massachusetts ... Initial and ongoing training with iMotions technology will be provided - with the potential for ...

VHB

Entry Level Traffic Engineer

Watertown, MA · Hybrid

$80K - $83K/yr

Overview ABOUT THE POSITION VHB's Boston, MA or Watertown, MA office is looking for an Entry-Level ... Learning and development supported by evolving tools and technologies, including AI * Best-in-class ...

VHB

Entry Level Traffic Engineer

Boston, MA · Hybrid

$80K - $83K/yr

Overview ABOUT THE POSITION VHB's Boston, MA or Watertown, MA office is looking for an Entry-Level ... Learning and development supported by evolving tools and technologies, including AI * Best-in-class ...

VHB

Entry Level Traffic Engineer

Watertown, MA · Hybrid

$80K - $83K/yr

Overview ABOUT THE POSITION VHB's Boston, MA or Watertown, MA office is looking for an Entry-Level ... Learning and development supported by evolving tools and technologies, including AI * Best-in-class ...

VHB

Entry Level Traffic Engineer

Boston, MA · Hybrid

$80K - $83K/yr

Overview ABOUT THE POSITION VHB's Boston, MA or Watertown, MA office is looking for an Entry-Level ... Learning and development supported by evolving tools and technologies, including AI * Best-in-class ...

Shrinerschildrens

Surgical Tech I

Boston, MA

$26.58 - $39.86/hr

Company Overview Shriners Children's is an organization that respects, supports, and values each ... This entry-level position involves preparing the operating room, handling instruments and supplies ...

Shriners Children's

Surgical Tech I

Boston, MA · On-site

$26.58 - $39.86/hr

Company Overview Shriners Children's is an organization that respects, supports, and values each ... This entry-level position involves preparing the operating room, handling instruments and supplies ...

Christian Science

Network Administrator I

Boston, MA · On-site

$38.99 - $50.68/hr

... . This role is suitable for professionals at varying stages of their networking careers, from entry-level to experienced administrators, who are eager to support, maintain, and enhance network ...

RoviSys

Entry Level Engineer/Developer

Westborough, MA

$80K - $82K/yr

We support our customers onsite and from our offices, located throughout North America. We use new ... Architect solutions using the appropriate technologies from database to AI to User Interface tools.

RoviSys

Entry Level Engineer/Developer

Westborough, MA · On-site

$80K - $82K/yr

We support our customers onsite and from our offices, located throughout North America. We use new ... Architect solutions using the appropriate technologies from database to AI to User Interface tools.

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All JobsTech Support JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Boston, MA

Entry Level Tech Support information

See Boston, MA salary details

$29.3K

$47.2K

$71.7K

How much do entry level tech support jobs pay per year?

As of Aug 7, 2026, the average yearly pay for entry level tech support in Boston, MA is $47,231.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $51,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through internships, volunteering, or personal projects can improve your chances. Strong communication skills and a willingness to learn are also important for entry-level candidates.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.
What are the most commonly searched types of Tech Support jobs in Boston, MA? The most popular types of Tech Support jobs in Boston, MA are:
What are popular job titles related to Entry Level Tech Support jobs in Boston, MA? For Entry Level Tech Support jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Entry Level Tech Support jobs in Boston, MA look for? The top searched job categories for Entry Level Tech Support jobs in Boston, MA are:
What cities near Boston, MA are hiring for Entry Level Tech Support jobs? Cities near Boston, MA with the most Entry Level Tech Support job openings:
Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Boston, MA as of August 2026, with employment types broken down into 2% Internship, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 88% In-person, 4% Hybrid, and 8% Remote job distribution, with an average salary of $47,231 per year, or $22.7 per hour.

Desktop Support - Andover, MA

National Guard Employment Network

Andover, MA • On-site

$30K - $45K/yr

Full-time

Medical, Retirement

Posted 10 days ago

Job description


ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. All positions are onsite, unless otherwise stated.
Description:
Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match!
Opportunity:
Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Andover, Massachusetts. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:
  • Provide Workstation Software Break Fix support
  • IMAC - PC Install, Moves, Adds and Changes
  • Image Loads
  • Asset Recovery
  • Asset tagging
  • Printer Support
  • Client Center (Tech Bar) Support
  • IT Service Management Updates
  • Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned

Additional Qualifications/Responsibilities
Qualifications:
  • Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires
  • Knowledge of PC Imaging
  • Experience with change management and incident management
  • Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe
Preferred Qualifications:
  • Certified Dell Technician
  • Expertise in Inventory Control
Requirements:
  • Must be within driving distance of Andover, Massachusetts, and be willing to work onsite.
  • Please note that pursuant to a government contract, this specific position requires U.S. citizenship status
  • Must be able to lift up to 40 lbs
  • Must be able to stand or walk for extended periods of time
  • Must be able to walk up and down stairs or ramps
  • Must be able to kneel and work under desks or in confined spaces
This position requires assigned team members to comply with drug testing, at time of hire or at regular or random intervals. Employees who are chosen to fill this role are expected to comply with testing requirements. VSO will pay the costs of all drug and/or alcohol tests it requires of employees and applicants. VSO will comply with applicable federal, state, and local laws relating to the use of drug and alcohol testing for employment purposes
What is Important to Us:
  • You are an excellent communicator in writing and speaking.
  • You have the ability to work independently but also value teamwork.
  • Your problem-solving skills are excellent.
  • You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
  • You seek a community of virtue-centered co-workers and clients.
What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.
More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more!
Salary Description:
  • $17.00/hr - $25.00/hr

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