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Entry Level Tech Support Jobs in Boston, MA (NOW HIRING)

ControlPoint Technologies

Entry Level Engineer

Rockland, MA · On-site

$68K - $93K/yr

ControlPoint Technologies is a mid-sized, project engineering and consulting firm to the electric ... support, system analysis, and project management. We have multiple openings across all of our teams ...

Frontrunner Bus

Technician - entry level

Billerica, MA · On-site

$22 - $25/hr

Support senior technicians with troubleshooting and repairs as needed. * Maintain a clean ... Machines & technologies you'll use: * Variable Frequency Drives (VFD) * Programmable Logic ...

Tufts Medicine

Surgical Technologist II

Boston, MA · On-site

An entry-level role typically requiring little to no prior knowledge or experience and requiring ... Tech Program. 3. 0-Less than 12 Months of healthcare experience. 4. Basic Life Support (BLS ...

Tufts Medical Center

Surgical Technologist II

Boston, MA · On-site

$35 - $39.90/hr

An entry-level role typically requiring little to no prior knowledge or experience and requiring ... Tech Program. 3. 0-Less than 12 Months of healthcare experience. 4. Basic Life Support (BLS ...

Varsity Tutors

CompTIA A+ Tutor

Cambridge, MA · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Quincy, MA · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Waltham, MA · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Lynn, MA · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Newton, MA · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Boston, MA · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Somerville, MA · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Varsity Tutors

CompTIA A+ Tutor

Lowell, MA · Remote

$25 - $40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

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Showing results 21-40

All JobsTech Support JobsEntry Level Tech Support JobsEntry Level Tech Support Jobs in Boston, MA

Entry Level Tech Support information

See Boston, MA salary details

$29.3K

$47.2K

$71.7K

How much do entry level tech support jobs pay per year?

As of Aug 8, 2026, the average yearly pay for entry level tech support in Boston, MA is $47,231.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $51,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level tech support professional?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

How to get into entry level tech support with no experience?

Entry level tech support roles often require basic knowledge of computer hardware, software, and troubleshooting skills. Gaining relevant certifications like CompTIA A+ and building hands-on experience through internships, volunteering, or personal projects can improve your chances. Strong communication skills and a willingness to learn are also important for entry-level candidates.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What is an entry level tech support job?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.
What are the most commonly searched types of Tech Support jobs in Boston, MA? The most popular types of Tech Support jobs in Boston, MA are:
What are popular job titles related to Entry Level Tech Support jobs in Boston, MA? For Entry Level Tech Support jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Entry Level Tech Support jobs in Boston, MA look for? The top searched job categories for Entry Level Tech Support jobs in Boston, MA are:
What cities near Boston, MA are hiring for Entry Level Tech Support jobs? Cities near Boston, MA with the most Entry Level Tech Support job openings:
Entry Level Tech Support jobs near you
Infographic showing various Entry Level Tech Support job openings in Boston, MA as of August 2026, with employment types broken down into 2% Internship, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 88% In-person, 4% Hybrid, and 8% Remote job distribution, with an average salary of $47,231 per year, or $22.7 per hour.

Entry Level Engineer

ControlPoint Technologies

Rockland, MA • On-site

$68K - $93K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

About the Entry Level Engineer position

ControlPoint is looking for engineers that are ready to launch their career in the Power & Energy Industry as Entry Level Engineers. The position will include project engineering, field engineering, and detailed design. Projects include renewable energy interconnection, utility system planning, substation engineering, protection & controls engineering, and distribution overhead and underground design.

ControlPoint Technologies is a mid-sized, project engineering and consulting firm to the electric utilities, providing innovative solutions, complex project designs, field support, system analysis, and project management.

We have multiple openings across all of our teams and business units. As an entry level engineer, you will be placed into a comprehensive "on the job" training program and quickly launch your engineering career.

You will be surrounded by industry experts and consultants from the Power & Energy Industry, assisting clients with the challenges of grid modernization, renewable energy integration, and system monitoring and automation.

Engineer skills include:

  • Technical Knowledge and Aptitude
  • Project Management
  • Client Communication
  • Professionalism
  • Teamwork

Engineer requirements are:

  • Bachelor of Science or Master of Science Engineering Degree from ABET accredited program/university.
  • Engineering Majors considered: Electrical Engineering, Mechanical Engineering, Energy Engineering, Multidisciplinary Engineering, Interdisciplinary Engineering, Renewable Energy, Civil Engineering or related major.
  • Ability to travel to office and field locations as needed.
  • Driver's License.
  • Ability to pass background check requirements.
  • Sponsorship not available at this time.

Base Compensation Range: $68,850.00-$93,150.00

The base compensation range for this position is based on education, work experience, licensure, and qualifications.

Comprehensive benefit package includes:

  • Competitive salary
  • Medical, Dental, and Vision Insurance
  • 401(k) and Roth 401(k) Retirement Plans with Company Match
  • Company paid short-term and long-term disability insurance
  • Company paid life insurance policy
  • Company paid training, seminars, and events
  • Tuition reimbursement
  • Professional Licensure reimbursement
  • Paid time off for holidays, vacation, and sick
  • Family medical leave
  • Company events and outings