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Entry Level Tech Support Jobs in Boston, MA (NOW HIRING)

Technician - entry level

Billerica, MA · On-site

$22 - $25/hr

Support senior technicians with troubleshooting and repairs as needed. * Maintain a clean ... Machines & technologies you'll use: * Variable Frequency Drives (VFD) * Programmable Logic ...

Surgical Technologist II

Boston, MA · On-site

$35 - $39.90/hr

An entry-level role typically requiring little to no prior knowledge or experience and requiring ... Tech Program. 3. 0-Less than 12 Months of healthcare experience. 4. Basic Life Support (BLS ...

An entry-level role typically requiring little to no prior knowledge or experience and requiring ... Tech Program. 3. 0-Less than 12 Months of healthcare experience. 4. Basic Life Support (BLS ...

An entry-level role typically requiring little to no prior knowledge or experience and requiring ... Tech Program. 3. 0-Less than 12 Months of healthcare experience. 4. Basic Life Support (BLS ...

CompTIA A+ Tutor

Lynn, MA · Remote

$40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

CompTIA A+ Tutor

Quincy, MA · Remote

$40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

CompTIA A+ Tutor

Waltham, MA · Remote

$40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

CompTIA A+ Tutor

Boston, MA · Remote

$40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

CompTIA A+ Tutor

Lowell, MA · Remote

$40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

CompTIA A+ Tutor

Newton, MA · Remote

$40/hr

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

Emphasizes systematic troubleshooting approaches and connecting theory to hands-on IT support tasks ... for entry-level CompTIA A+ certification. * Effective Teaching Methods: Ability to identify ...

CompTIA A+ Google IT Support Certificate or similar entry-level credential Level II * Required: High School Diploma or GED * Preferred:Associate's degree in Information Technology, Computer Science ...

CompTIA A+ Google IT Support Certificate or similar entry-level credential Level II * Required: High School Diploma or GED * Preferred:Associate's degree in Information Technology, Computer Science ...

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Showing results 1-20

Entry Level Tech Support information

See Boston, MA salary details

$29.3K

$47.2K

$71.7K

How much do entry level tech support jobs pay per year?

As of Jun 14, 2026, the average yearly pay for entry level tech support in Boston, MA is $47,237.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,700.00 and $51,100.00 per year, depending on experience, location, and employer.

Is tech support an entry-level job?

Yes, tech support is often considered an entry-level position that typically requires basic technical knowledge, good communication skills, and sometimes a relevant certification or training. Many companies hire entry-level tech support staff to handle common technical issues and provide customer assistance, with opportunities for advancement as skills develop.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine tasks and provide quick responses, but it does not fully replace entry-level tech support roles. Human technicians are still essential for complex issues, customer interaction, and troubleshooting that require critical thinking and personalized assistance. Entry-level tech support professionals often work alongside AI tools to improve efficiency and focus on more complex problems.

What job makes $10,000 a month without a degree?

Entry-level tech support roles typically do not pay $10,000 a month without experience or specialized skills. High-paying tech support positions usually require advanced certifications, extensive technical knowledge, or experience in areas like network administration or cybersecurity, which can lead to higher salaries over time. Most jobs offering such high monthly earnings generally demand relevant skills, certifications, or experience beyond entry level.

What are the key skills and qualifications needed to thrive as an Entry Level Tech Support professional, and why are they important?

To thrive as an Entry Level Tech Support professional, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a high school diploma or relevant certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve issues. These skills are crucial for delivering timely technical solutions and ensuring customer satisfaction in a fast-paced support environment.

How to get into tech support with no experience?

Entry-level tech support roles often require basic knowledge of computer hardware, operating systems, and troubleshooting skills. Gaining certifications like CompTIA A+ and developing familiarity with common tools can improve your chances, even without prior experience. Internships, volunteering, or entry-level IT courses can also help build relevant skills and demonstrate your interest in the field.

What is the difference between Entry Level Tech Support vs Help Desk Technician?

AspectEntry Level Tech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ often preferred
Work EnvironmentSupport for end-users, troubleshooting hardware/software issues, often in office or remote settingsAssist users with technical problems, provide remote or on-site support, typically in corporate or IT service environments
Employer & Industry UsageCommon in IT departments, tech companies, and customer support centersWidely used in corporate IT, government agencies, and service providers

Both roles involve assisting users with technical issues and require similar certifications. Entry Level Tech Support and Help Desk Technician positions often overlap in responsibilities, work environment, and industry usage, making them closely related entry-level IT support roles.

What are some common challenges faced by entry level tech support professionals, and how can they be effectively addressed?

Entry level tech support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting unfamiliar technical issues, and communicating complex solutions to non-technical users. To address these challenges, it's helpful to develop strong problem-solving skills, maintain detailed documentation, and seek out mentorship or training from more experienced team members. Additionally, effective time management and clear, empathetic communication can greatly improve both user satisfaction and personal confidence in handling diverse support requests.

What are entry level tech support jobs?

Entry level tech support jobs are positions designed for individuals who provide basic technical assistance and support to customers or end users. These roles typically involve troubleshooting hardware and software issues, answering questions about products or services, and helping users resolve common technology problems. Entry level tech support staff often work via phone, email, chat, or in person, and are expected to have strong communication skills as well as a fundamental understanding of computer systems. These jobs are a great starting point for those interested in a career in information technology, as they offer valuable hands-on experience and opportunities for advancement.
What are the most commonly searched types of Tech Support jobs in Boston, MA? The most popular types of Tech Support jobs in Boston, MA are:
What are popular job titles related to Entry Level Tech Support jobs in Boston, MA? For Entry Level Tech Support jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Entry Level Tech Support jobs in Boston, MA look for? The top searched job categories for Entry Level Tech Support jobs in Boston, MA are:
What cities near Boston, MA are hiring for Entry Level Tech Support jobs? Cities near Boston, MA with the most Entry Level Tech Support job openings:
Infographic showing various Entry Level Tech Support job openings in Boston, MA as of June 2026, with employment types broken down into 85% Full Time, 8% Part Time, 1% Temporary, and 6% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,237 per year, or $22.7 per hour.
Technicians-Arlington, MA

$23 - $60/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


McGovern Automotive Group rating

6.8

Company rating: 6.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

69th of 142 rated car dealerships


Job description

Pay:$36,000.00 - $160,000.00 per year

Job description:

HERE WE GROW AGAIN!!!

Your talent is our greatest asset. Get the pay and respect you deserve!

McGovern Automotive Group is proud to boast our newly acquired Chevrolet Store on Mass Ave in Arlington! We are seeking skilled technicians! We are in need of Technicians of all levels!

  • Master Technicians are being paid up to $60/hr with a$20,000 sign-on bonus!
  • Used Car Technicians are being paid $70,000 per year.

We are the fastest growing Automotive Dealer Group in New England and we are proud to boast our 30+ locations with many more on the way. We offer detailed training, defined processes to aid in every team members success, time off for all major holidays and comprehensive pay plan structures that others won't compete with.

  • $5,000 to $20,000 sign-on bonus
  • up to $5,000 tool credit
  • 10 days of paid vacation
  • Hourly rates ranging from $23 to $60 based on experience!

Committed to your growth.

Whether you are an experienced technician or interested in starting an automotive career, we have openings at all levels. Experienced technicians can take advantage of our commitment to on-going training and production bonuses, while entry level techs can be entered into our McGovern apprenticeship program. In this program you will be mentored by a master technician and supported while you attend technician training programs. We are constantly looking to our technicians for ways to make our shops more efficient via weekly technician meetings or yearly corporate roundtable meetings.

What to expect as an automotive technician.

As an Automotive Technician, you will provide superior automotive service including engine analysis, fuel injection, steering/ suspension, exhaust, and computer-controlled systems, along with struts, shocks, cooling/heating, brakes, and other important service needs.

The Auto Technician should understand under-hood mechanics and undercarriage assemblies. Based on your ability and willingness to learn, you will have the opportunity to advance to other key service-oriented positions within the company.

Qualifications

Experienced technicians must have a high school diploma or GED, a valid driver's license, and tools. OEM/ASE certifications are a must. A-level/Master automotive technicians must possess the proficiency to execute comprehensive diagnostics and repairs across various automotive systems.

Entry level tech must have a valid driver's license, high school diploma, GED, or in process of completing high school, and a reliable form of transportation.

Entry Level Technician/Maintenance Technician

$36,400 - $41,600

  • Obtain entry level/maintenance level, apprentice level certification from OEM
  • Starter level tool kit with cart on consignment until tenure requirement is met.
  • Split time with mentor and work independently on maintenance style jobs.
  • Potential to enter McGovern apprentice program.

C-Level Technician

$43,000 - $50,000

  • Split time with mentor and working independently on A/B level jobs.
  • Complete all jobs with assistance from a mentor.
  • Continue to work through OEM training (self-paced modules, in classroom training)
  • Possible flat rate pay plan

B-Level Technician

$52,000 - $90,000

  • Mid-level OEM certification
  • Work as a line technician on maintenance and light repair while being challenged with occasional heavier work.
  • Flat rate pay plan
  • Work closely with mentor/shop foreman as you develop your skills.
  • $1000to$5000sign on bonus may be available.

A-Level Technician

$78,000 - $120,000

  • A-Level automotive technicians adeptly handle intricate repairs of advanced automotive systems, encompassing steering and suspension, ABS, airbag, sonar/camera systems, drivability issues, noise troubleshooting, and meticulous attention to fit and finish.
  • Work directly with OEM engineers
  • Diagnose complex electrical problems.
  • Engine/Transmission rebuilding
  • Flat rate pay plan
  • A sign-on bonus of up to$10,000may be available.

A-Level Master/Diesel/Transmission specialist

$80,000 - $160,000

  • Master automotive technicians demonstrate expertise in effectively addressing intricate diesel system repairs and/or transmission rebuilding.
  • Flexible pay plans
  • A sign-on bonus of up to$20,000may be available.

Compensation and Benefits

  • Full Medical, Dental, Vision, and Pet insurance
  • 401k
  • McGovern technician incentive bonus (see below)
  • Up too 15 days of vacation (depending on tenure)
  • 5 days of sick/personal leave
  • 6 paid holidays

McGovern Technician Incentive Bonus

  • Bonus based off yearly hour production.
  • Earn up to $3 per hour produced.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Ability to Commute:

  • Arlington, MA 02476 (Required)

Work Location: In person