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Entry Level Support Jobs in Indiana (NOW HIRING)

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Entry Level Support information

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$24

How much do entry level support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for entry level support in Indiana is $17.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.42 per hour, depending on experience, location, and employer.

What is entry level support?

Entry level support jobs are positions designed for individuals who are starting their careers in technical or customer support roles. These jobs typically involve assisting customers or internal users with troubleshooting issues, answering questions, and providing guidance on products or services. They usually require strong communication skills, basic technical knowledge, and a willingness to learn. Entry level support roles are often a stepping stone to more advanced IT or customer service positions.

What are the key skills and qualifications needed to thrive as an entry level support professional?

To thrive as an Entry Level Support professional, you need a basic understanding of troubleshooting, customer service, and familiarity with common software or hardware systems, often supported by a high school diploma or equivalent. Familiarity with ticketing systems, remote support tools, and basic operating system navigation is typically required. Strong communication, patience, and problem-solving abilities are crucial soft skills for success in this role. These skills and qualities are essential for efficiently resolving user issues, ensuring customer satisfaction, and supporting smooth IT operations.

What are some common challenges faced by entry level support staff, and how can they overcome them?

Entry level support staff often encounter challenges such as handling a high volume of inquiries, addressing unfamiliar technical issues, and managing customer expectations. To overcome these hurdles, it's important to familiarize yourself with the company's products and support resources, seek guidance from experienced colleagues, and continuously improve communication skills. Many teams also provide structured onboarding and ongoing training to help new staff build confidence and efficiency in resolving issues.

What is the difference between Entry Level Support vs Customer Support Representative?

AspectEntry Level SupportCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical skillsHigh school diploma; strong communication skills
Work EnvironmentIT departments, tech companies, help desksCall centers, retail, service industries
Employer & Industry UsageTech, software, hardware companiesRetail, telecommunications, service sectors
Common Search & ComparisonYesYes

Entry Level Support roles typically focus on technical troubleshooting and basic IT assistance, often requiring some technical knowledge. Customer Support Representatives handle customer inquiries, complaints, and service issues, emphasizing communication skills. While both roles serve as entry points in customer or technical support, Entry Level Support is more technical, whereas Customer Support Representatives focus on customer interaction and service.

What are the most commonly searched types of Support jobs in Indiana?

The most popular types of Support jobs in Indiana are:

What cities in Indiana are hiring for Entry Level Support jobs?

Cities in Indiana with the most Entry Level Support job openings:

Entry Level Support jobs near you
Infographic showing various Entry Level Support job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,798 per year, or $17.7 per hour.

Sales Representative-Entry Level

Bisco Industries

Indianapolis, IN • On-site

$52K - $57K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Bisco Industries rating

9.6

Company rating: 9.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

4th of 421 rated retail wholesalers

Job description

Description
bisco industries is an essential organization that truly believes employees are our greatest asset and offers an exciting long-term career path with continued upward mobility and learning for those that are eager to excel and exceed expectations!
Our successful entry level sales representatives come from a number of diverse professional backgrounds, but all have one main focus, the customer. Are you a customer service focused individual that is looking to pursue a fulfilling sales career with a dynamic organization that services Fortune 500 companies in cutting edge industries? Then this opportunity is for you! Bisco Industries is ranked among the Top 20 Distributors of electronic components and specialty fasteners in North America. We currently have 52 facilities located throughout the United States, Canada and the Philippines and are looking for hungry individuals to join our growing team!!
RESPONSIBILITIES
  • Ensure excellent customer service via phone, email and customer visits
  • Maintain accurate records and an organized work environment
  • Provide support to a team of sales reps, both inside and outside sales efforts
  • Coordinate with sales representatives and respond quickly to customer needs, requests and problems
  • Train with tenure sales reps to learn how to break into new business and establish professional working relationships
  • Entry level sales/sales assistant with the goal of promotion into 100% sales within 9-12 months, potentially sooner

QUALIFICATIONS
  • Prior customer service experience is required
  • Prior inside sales experience is a plus
  • Strong communication skills, both written and verbal
  • Willingness to continually learn about bisco industries, our customers and the industry
  • Evidence of successful, high performance in work, school or other activities
  • History of persistence or commitment to school, work or the community
  • You must be a US Citizen or Permanent Resident with a valid driver's license
  • Must be able to pass a background check and work Onsite, Monday through Friday 8AM - 5PM with an hour lunch.

WHAT'S IN IT FOR YOU!?
  • Competitive pay + monthly bonus program
  • Annual hourly wage merit increases & performance reviews

  • Vigorous Training program that prepares you for our inside/outside hybrid sales model.
  • Competitive PTO (vacation/sick time)
  • Paid holidays, including a ½ day on your birthday
  • Comprehensive Medical, Dental and Vison insurance
  • Wellness incentives
  • Company provided life and long-term disability insurance
  • 401k with a company match
  • Tuition Reimbursement Program
  • Paid weekly!

Yearly Pay Range of $52K-$57K paid out hourly. ($25hr to $27/hr) with opportunities for bonus.
Bisco Industries, Inc. will provide equal employment opportunity without regard to race, color, sex, age, disability, religion, national origin, marital status, sexual orientation, ancestry, genetics, gender identity or expression, political belief or activity, veteran status, or any other characteristic protected by federal, state or local law. This policy applies to all areas of employment, including recruitment, hiring, placement, training and development, promotion, transfer, termination, layoff, recall, leaves of absence, compensation benefits, social and recreational programs, and all other conditions and privileges of employment in accordance with applicable federal, state and local laws. Must possess an active, unrestricted and valid driver's license.

What Bisco Industries employees say

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