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Entry Level Servicenow Analyst Jobs (NOW HIRING)

Fusion HCR

Tech Support Analyst

Birmingham, AL

... preferred. * Entry-level candidates are encouraged to apply; equivalent education, training ... Familiarity with technologies such as Active Directory, VoIP, ServiceNow, Cisco, and network ...

Gemini

IT Analyst

El Reno, OK · On-site

$45K - $50K/yr

This is an entry-level to early-career position ideal for someone with strong technical curiosity ... ConnectWise, ServiceNow, Jira, Freshdesk). * Soft Skills: * Exceptional written and verbal ...

GEMINI INDUSTRIES INC

IT Analyst

El Reno, OK · On-site

This is an entry-level to early-career position ideal for someone with strong technical curiosity ... ConnectWise, ServiceNow, Jira, Freshdesk). * Soft Skills: * Exceptional written and verbal ...

TEKsystems

Service Desk Analyst

Oshkosh, WI

$18 - $20/hr

This is an excellent opportunity for entry-level IT professionals looking to gain hands-on ... ServiceNow * Windows 10/11 * SAP * Enterprise IT Infrastructure Why Join? * Gain experience ...

TEKsystems

Service Desk Analyst

Oshkosh, WI · On-site

$18 - $20/hr

This is an excellent opportunity for entry-level IT professionals looking to gain hands-on ... ServiceNow * Windows 10/11 * SAP * Enterprise IT Infrastructure Why Join? * Gain experience ...

Apex Systems

Service Desk Analyst

Boston, MA · On-site

$22.25 - $30.50/hr

Familiarity with ITSM tools such as ServiceNow or Remedy * Solid understanding of network ... Candidates who can hit the ground running (not an entry-level/ramp role) * Strong hands-on ...

Cloud and Things

Junior Service Desk Analyst

Manhattan, NY · On-site

$25 - $34/hr

This entry-level role supports end users through phone, live chat, email, service portal, and ... Understanding of ServiceNow and Service Desk ticket management processes. * Understanding of remote ...

TEKsystems

Service Desk Analyst

Oshkosh, WI · On-site

$18 - $20/hr

Entry-Level Service Desk Technician (Contract) Oshkosh, WI (Onsite) 6 Month Contract Opportunity ... Windows 10/11 * ServiceNow or other ticketing systems * Experience supporting users in a ...

TEKsystems

Service Desk Analyst

Oshkosh, WI

$18 - $20/hr

Entry-Level Service Desk Technician (Contract) Oshkosh, WI (Onsite) 6 Month Contract Opportunity ... Windows 10/11 * ServiceNow or other ticketing systems * Experience supporting users in a ...

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Entry Level Servicenow Analyst information

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How much do entry level servicenow analyst jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for entry level servicenow analyst in the United States is $38.63, according to ZipRecruiter salary data. Most workers in this role earn between $25.96 and $48.32 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Servicenow Analyst vs ServiceNow Developer?

AspectEntry Level Servicenow AnalystServiceNow Developer
CertificationsITIL, ServiceNow FundamentalsCertified Application Developer, ITIL
Work EnvironmentSupport teams, business analysts, IT departmentsDevelopment teams, technical projects, coding
Employer & Industry UsageIT service management, enterprise supportCustom app development, platform enhancements

Entry Level Servicenow Analysts focus on supporting and analyzing ServiceNow processes, often working with stakeholders to improve workflows. ServiceNow Developers, on the other hand, are more technical, creating custom applications and scripts within the platform. Both roles require similar certifications but differ in their technical depth and responsibilities. Understanding these differences helps candidates choose the right career path in the ServiceNow ecosystem.

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Entry Level Servicenow Analyst jobs near you
Infographic showing various Entry Level Servicenow Analyst job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 5% Part Time, and 6% Contract. Highlights an 80% Physical, 9% Hybrid, and 11% Remote job distribution, with an average salary of $80,350 per year, or $38.6 per hour.

SW License & HW Maintenance Vendor Mgmt Lead / IT Asset Manager

ASM Research

Remote

Full-time

Re-posted 10 days ago

ASM Research rating

8.6

Company rating: 8.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

33rd of 225 rated it services

Job description

Position Overview
The ServiceNow Analyst provides analysis and configuration support for the enterprise ServiceNow platform, with a focus on documenting requirements and implementing lighter-weight changes to workflows, reports, and knowledge content. The role works closely with stakeholders to ensure ServiceNow capabilities, documentation, and training materials align with operational needs and continuity-of-operations objectives. The ServiceNow Analyst maintains up-to-date records of configurations, architecture, and procedures, coordinates with engineers on more complex enhancements, and supports backup, recovery, and disaster-recovery testing activities for ServiceNow services.
Key Responsibilities
  • Gather and document business and functional requirements for new or enhanced ServiceNow features, including ITSM and other enterprise-service processes.
  • Configure basic workflows, forms, fields, catalogs, and reports in ServiceNow to support incident, request, change, and related service-management processes.
  • Maintain comprehensive platform documentation, including configuration details, architecture diagrams, data flows, and operational procedures required for audits and continuity planning.
  • Participate in backup, recovery, and disaster-recovery planning and testing for ServiceNow, helping validate procedures and update documentation as changes occur.
  • Support training and enablement by contributing to user guides, knowledge-base articles, and quick-reference materials for ServiceNow capabilities.
  • Coordinate with ServiceNow engineers and architects on more complex enhancements, providing clear requirements, test cases, and feedback during configuration and UAT.
  • Assist with routine operations and monitoring for the platform, including basic troubleshooting, issue documentation, and coordination with support teams.

Required Qualifications
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent relevant work experience.
  • 0-3 years of experience in ServiceNow, ITSM support, business/systems analysis, or closely related application-support roles.
  • Strong problem-solving, communication, and collaboration skills, with the ability to translate business needs into clear functional requirements and simple configurations.
  • Familiarity with ServiceNow workflows, forms, reporting, and basic administration concepts, or with comparable IT service-management platforms.
  • Ability to create and maintain high-quality documentation, including configuration records, procedures, and user-facing materials.
  • Ability to obtain and maintain a Public Trust investigation and U.S. citizenship as required for this remote federal IT position.

Preferred Qualifications
  • Experience working as a junior ServiceNow developer/analyst performing configuration, reporting, and simple workflow changes.
  • Relevant certifications such as ServiceNow Certified System Administrator, ITIL Foundation, or other entry-level ServiceNow credentials.
  • Exposure to operations and maintenance for enterprise ServiceNow instances, including performance, reliability, and scalability considerations.
  • Familiarity with federal or other highly regulated environments using ServiceNow for enterprise service-management.

Compensation Ranges
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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