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Entry Level Remote Customer Service Jobs in Rochester, NY

Honeywell

Field Service Engineer I

Pittsford, NY · On-site +1

$29.71 - $37.12/hr

As a Field Service Engineer, you will provide first-line technical support to our partners (VARs ... a Remote work schedule. KEY RESPONSIBILITIES * Customer Focus - Handling inbound cases through ...

Honeywell

Field Service Engineer I

Pittsford, NY · On-site +1

$29.71 - $37.12/hr

As a Field Service Engineer, you will provide first-line technical support to our partners (VARs ... a Remote work schedule. KEY RESPONSIBILITIES * Customer Focus - Handling inbound cases through ...

KEYENCE

Field Application Engineer '27

Fairport, NY · On-site +1

$53K - $80K/yr

Locations | Entry-Level | Full-Time Are you ready to launch your career with one of the world ... Solve complex customer challenges through creative configurations of our technical products

KEYENCE

Field Application Engineer

Fairport, NY · On-site +1

$54K - $81K/yr

Locations | Entry-Level | Full-Time Are you ready to launch your career with one of the world ... Solve complex customer challenges through creative configurations of our technical products

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Entry Level Remote Customer Service information

See Rochester, NY salary details

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How much do entry level remote customer service jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for entry level remote customer service in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Remote Customer Service Representative, and why are they important?

To thrive as an Entry Level Remote Customer Service Representative, you need solid communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and basic office applications is typically required. Patience, active listening, and a positive attitude help you build rapport and effectively resolve customer issues remotely. These skills and qualities are essential for delivering excellent service, ensuring customer satisfaction, and maintaining efficiency in a virtual work environment.

What is an entry level remote customer service job?

An entry level remote customer service job involves assisting customers with their inquiries, concerns, or problems through phone, email, chat, or other online platforms, all while working from home or another remote location. These roles typically require good communication skills, basic computer proficiency, and a willingness to help others. Entry level means that little to no prior experience is needed, as employers often provide training for new hires. Remote customer service jobs offer flexibility and the opportunity to work for companies across different industries without needing to commute.

What are some common challenges faced by entry level remote customer service representatives, and how can they be managed?

Entry level remote customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing their time effectively, and staying motivated while working independently. To manage these challenges, it's important to establish a dedicated, distraction-free workspace, use company-provided tools for regular check-ins with supervisors and teammates, and follow a structured daily schedule. Proactively seeking feedback and participating in virtual team meetings can also help you stay connected and informed.

What is the difference between Entry Level Remote Customer Service vs Entry Level Remote Technical Support?

AspectEntry Level Remote Customer ServiceEntry Level Remote Technical Support
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; basic technical knowledge or certifications often preferred
Work EnvironmentCustomer service platforms, chat, email, phoneTechnical tools, remote troubleshooting software, chat, email, phone
Employer & Industry UsageRetail, e-commerce, service industriesIT, software, electronics, tech companies
Common Search & Comparison IntentUnderstanding entry-level customer support rolesExploring technical support roles for beginners

Entry Level Remote Customer Service focuses on assisting customers with inquiries, orders, and issues via communication channels, requiring strong communication skills. Entry Level Remote Technical Support involves helping users troubleshoot technical problems, often requiring basic technical knowledge. Both roles are remote, entry-level, and industry-specific, but differ mainly in technical complexity and skill requirements.

What are the most commonly searched types of Remote Customer Service jobs in Rochester, NY? The most popular types of Remote Customer Service jobs in Rochester, NY are:
What job categories do people searching Entry Level Remote Customer Service jobs in Rochester, NY look for? The top searched job categories for Entry Level Remote Customer Service jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Entry Level Remote Customer Service jobs? Cities near Rochester, NY with the most Entry Level Remote Customer Service job openings:
Entry Level Remote Customer Service jobs near you
Infographic showing various Entry Level Remote Customer Service job openings in Rochester, NY as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

Staff Accountant - Attest (Audit)

EFPR Group CPAs PLLC

Rochester, NY • On-site, Remote

$54K - $71K/yr

Other

Re-posted 21 days ago

Job description

Description

EFPR Group is seeking entry level Staff Accountants to join its Auditing team in Buffalo. The staff accountant will be responsible for insuring assigned engagements are completed in a timely fashion using the resources provided by the firm while maintaining the standards set forth by the firm's quality control document. The Company offers a unique environment that fosters individual growth and rewards performance.


Job Duties to include the following, but not limited to:

  • Responsible for insuring the assigned engagements are completed timely and with minimal error
  • Interact with clients to facilitate workflow
  • Conduct research, maintain proficiency in professional standards and develop expertise within the firm
  • Learn and adhere to the firm's policies and procedures
  • Help to develop a responsible and trained staff by providing assistance on recruiting, mentoring and professional development programs
  • Prepare audit files and documents.
  • Perform audit programs on assigned audit areas.
  • Complete audit workpapers using client provided documents.
  • Review and inspect completed financial statements.


*Flexible Schedule and Remote opportunities available  

Requirements

Education Requirements:

  • BS/MS Accounting Graduate

Preferred Skills:

  • Exceptional customer service skills.
  • Self-starter with the ability to handle and manage multiple priorities.
  • Strong organizational, problem-solving, and analytical skills.
  • Experience with ProSystems Engagement software is a plus.
  • Proficient computer skills in:
  • Creative Solutions
  • QuickBooks
  • Sage Accounting
  • Excel
  • Word
  • Attention to detail and accuracy.
  • Excellent organizational and verbal and written communication skills.
  • Multi-tasking.
  • Strong communication skills.
  • Interpersonal skills for facilitating all firm billing with partners, bill managers and clients.
  • Possess the ability to listen and handle elevated situations as they arise and maintain professionalism in difficult conversations with staff and clients.
  • Ability to work in a fast paced, due date oriented environment.
  • Extreme confidentiality required.
  • Ask appropriate questions as needed

Work Location

The position is based in Rochester, NY. Consideration will be given to qualified employees if they wish to work remotely.


Benefits & Perks

The Firm offers a competitive compensation and benefits package, as well as excellent opportunities for career development and advancement.  For a list of employee benefits, please visit our website, here. 


Confidentiality Commitment

*All inquiries and resume submissions are handled with the utmost confidentiality and discretion.*


EFPR Group LLP is an Equal Opportunity Employer.No phone calls please.

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