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Entry Level Remote Customer Service Jobs in Rochester, NY

HMG Careers

Remote Sales and Service Advisor

Retsof, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

HMG Careers

Remote Sales and Service Advisor

Hilton, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

InsuraTec

Sales Representative (Remote)

Rochester, NY ยท Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

HMG Careers

Remote Sales and Service Advisor

Newark, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

InsuraTec

Sales Representative (Remote)

Batavia, NY ยท Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

HMG Careers

Remote Sales and Service Advisor

Holley, NY ยท Remote

$69K/yr

Remote, work from home career. * Average first-year earnings of $69K commission + bonuses. * Life ... Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

Cselitegetaways

Remote Travel Support Concierge

Rochester, NY ยท Remote

$15.25 - $19.75/hr

A travel service company is seeking a Remote Travel Customer Representative to provide support to travelers. This role involves assisting clients with inquiries, trip updates, and ensuring a positive ...

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Entry Level Remote Customer Service information

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How much do entry level remote customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level remote customer service in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Remote Customer Service Representative, and why are they important?

To thrive as an Entry Level Remote Customer Service Representative, you need solid communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and basic office applications is typically required. Patience, active listening, and a positive attitude help you build rapport and effectively resolve customer issues remotely. These skills and qualities are essential for delivering excellent service, ensuring customer satisfaction, and maintaining efficiency in a virtual work environment.

What are some common challenges faced by entry level remote customer service representatives, and how can they be managed?

Entry level remote customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing their time effectively, and staying motivated while working independently. To manage these challenges, it's important to establish a dedicated, distraction-free workspace, use company-provided tools for regular check-ins with supervisors and teammates, and follow a structured daily schedule. Proactively seeking feedback and participating in virtual team meetings can also help you stay connected and informed.

What is an entry level remote customer service job?

An entry level remote customer service job involves assisting customers with their inquiries, concerns, or problems through phone, email, chat, or other online platforms, all while working from home or another remote location. These roles typically require good communication skills, basic computer proficiency, and a willingness to help others. Entry level means that little to no prior experience is needed, as employers often provide training for new hires. Remote customer service jobs offer flexibility and the opportunity to work for companies across different industries without needing to commute.

What is the difference between Entry Level Remote Customer Service vs Entry Level Remote Technical Support?

AspectEntry Level Remote Customer ServiceEntry Level Remote Technical Support
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; basic technical knowledge or certifications often preferred
Work EnvironmentCustomer service platforms, chat, email, phoneTechnical tools, remote troubleshooting software, chat, email, phone
Employer & Industry UsageRetail, e-commerce, service industriesIT, software, electronics, tech companies
Common Search & Comparison IntentUnderstanding entry-level customer support rolesExploring technical support roles for beginners

Entry Level Remote Customer Service focuses on assisting customers with inquiries, orders, and issues via communication channels, requiring strong communication skills. Entry Level Remote Technical Support involves helping users troubleshoot technical problems, often requiring basic technical knowledge. Both roles are remote, entry-level, and industry-specific, but differ mainly in technical complexity and skill requirements.

What are the most commonly searched types of Remote Customer Service jobs in Rochester, NY? The most popular types of Remote Customer Service jobs in Rochester, NY are:
What are popular job titles related to Entry Level Remote Customer Service jobs in Rochester, NY? For Entry Level Remote Customer Service jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Customer Service jobs in Rochester, NY look for? The top searched job categories for Entry Level Remote Customer Service jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Entry Level Remote Customer Service jobs? Cities near Rochester, NY with the most Entry Level Remote Customer Service job openings:
Entry Level Remote Customer Service jobs near you
Infographic showing various Entry Level Remote Customer Service job openings in Rochester, NY as of May 2026, with employment types broken down into 1% As Needed, 92% Full Time, 5% Part Time, 1% Temporary, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

Remote Sales and Service Advisor

HMG Careers

Rochester, NY โ€ข Remote

$69K/yr

Full-time

This job post hasย expired today.ย Applications are no longer accepted.

Job description

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.


You will work remotely to serve clients and offer valuable advice and protection to individuals and their families.

๏ปฟWhat We Offer:

  • Remote,ย work from home career.
  • Average first-year earnings of $69K commission + bonuses.
  • Life-long residual incomeย through renewals.
  • Unionized position with stock options.
  • Excellent benefits package - medical, dental, and prescription coverage.
  • Exceptional trainingย with experienced managers.
  • High-quality leads provided: no calling family or friends.
  • Flexibleย hours:ย this is a fulltime career, but you can choose when you work.
  • Opportunitiesย for advancement and recognition asย we promote from within.
  • Dynamic Team Environment:ย Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support.


Qualities We Value:

  • Willingness to learnย and be coached as we provide comprehensive training.
  • Outgoing and Friendly Personality:ย a positive and approachable demeanor.
  • A strong desire to helpย others: provide valuable advice and services.
  • Effective Communication Skills:ย your ability to connect with others is crucial.
  • Sales or customer service experienceย is advantageousย but not mandatory.

Your Qualifications:

  • Laptop or computerย with camera is required.
  • Possession of, or willingness to obtainย an LLQP license.
  • Basic computer literacyย is essential.
  • Primary residence in Canada or USA:ย you must reside in North America to be eligible.

Your Job Responsibilities:

  • Contact the leads we provideย to schedule virtual meetings with clients.
  • Present benefit programsย to enroll new clients and cultivate relationships with them.
  • Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.
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