Entry Level Relationship Manager Jobs (NOW HIRING)

Stellar’s Commitment:

At Stellar, we believe every employee plays an important role in our success. Contributions extend beyond defined responsibilities, and we value team members who are willing to step in, support one another, and take initiative when needed.

We are committed to working collaboratively and expect each employee to contribute wherever and whenever their skills and efforts can help move the organization forward and ensure our collective success.

Position Summary:

The Account Relationship Manager is responsible for developing strong customer relationships and supporting sales growth within an assigned territory. This role partners closely with Stellar Specialists, supplier representatives, Customer Experience, and Operations teams to deliver value-driven solutions that improve customer performance and profitability.

As an entry-level sales professional, the Account Relationship Manager focuses on growing existing customer relationships while developing new business opportunities through consultative selling, territory development, and exceptional customer service. Success in this role requires strong communication, organization, relationship-building skills, and a desire to help customers solve operational challenges.

Compensation: This position offers a competitive base salary, with additional earning potential through a commission incentive program. Total compensation will vary based on individual performance and applicable commission plan terms.

Essential Duties and Responsibilities:

Account Management & Customer Relationships

• Manage multiple customer accounts within an assigned territory while maintaining high levels of customer retention and satisfaction.
• Build and maintain strong customer relationships through regular communication and on-site visits.
• Develop a thorough understanding of customer operations, challenges, and business objectives.
• Deliver exceptional customer service while serving as a trusted advisor to assigned accounts.

Sales Growth & Territory Development

• Establish and execute sales growth plans for assigned customers and territories.
• Identify opportunities to expand Stellar's products, service offerings, and value-added solutions.
• Develop and maintain a pipeline of prospective customers through networking, referrals, research, cold calling, and business development activities utilizing ProtonAI.
• Plan, organize, and prioritize territory development activities to achieve established sales goals.

Consultative Selling & Value Creation

• Develop a consistent understanding of Stellar's Value Proposition and apply it effectively during customer interactions.
• Identify opportunities to reduce customer costs, improve efficiencies, and strengthen operations through value-added solutions.
• Document and communicate customer cost savings (DCS) resulting from Stellar's products and services.
• Collaborate with Stellar Specialists and supplier representatives to deliver customized customer solutions.

Collaboration & Professional Development

• Partner with Customer Experience, Operations, Specialists, and supplier representatives to ensure exceptional customer support.
• Maintain accurate customer records, pipeline activity, and sales opportunities within ProtonAI.
• Stay current on product knowledge, industry trends, and Stellar systems and tools.
• Participate in ongoing training and professional development.

Professional Standards

• Demonstrate professionalism, integrity, accountability, and ethical business practices.
• Represent Stellar positively in all customer interactions.
• Support continuous improvement and contribute to team success.

Other duties, responsibilities, and activities may be assigned or modified at any time to meet business needs.

Hours/Schedule:

• Full-time, exempt position.
• Schedule may vary based on customer needs and territory requirements.
• Frequent travel throughout the assigned territory is required, including occasional overnight travel for customer meetings, training, and sales events.

Education:

• High school diploma or equivalent required.
• Bachelor's degree in Business, Sales, Marketing, or a related field preferred.
• Equivalent combinations of education, training, and relevant work experience may be considered.

Experience:

• At least 1 year of outside sales, account management, business development, or customer relationship experience required.
• 1-3 years of outside sales, account management, business development, or customer relationship experience preferred.
• Industrial distribution, manufacturing, MRO, or technical sales experience is a plus.
• Mechanical or technical aptitude preferred.

Knowledge, Skills & Abilities:

• Passion for helping customers solve operational challenges.
• Strong relationship-building, interpersonal, and customer service skills.
• Excellent verbal and written communication skills.
• Strong organizational, planning, and time-management skills.
• Ability to prioritize multiple responsibilities in a fast-paced environment.
• Strong analytical and problem-solving abilities.
• Ability to interpret customer needs and recommend value-added solutions.
• Self-motivated with the ability to work independently.
• Proficiency with Microsoft Office applications, particularly Excel and PowerPoint.
• Ability to learn CRM platforms, business systems, and Stellar's product offerings.
• Commitment to professionalism, accountability, and Stellar's core values.

Additional Requirements:

• Must be at least 18 years of age.
• Must possess a valid driver's license and maintain an acceptable driving record.
• Must be able to pass a background check and drug screening.
• Must be legally authorized to work in the United States.
• Must maintain regular and reliable attendance.
• Willingness and flexibility to travel throughout the assigned territory, including occasional overnight travel.

Working Conditions

Physical Demands:

• Frequent driving and travel to customer locations.
• Regular use of computers, mobile devices, and standard office equipment.
• Ability to stand, walk, and move throughout customer facilities for extended periods.
• Occasionally lift or move product samples, sales materials, or equipment weighing up to 25 pounds.

Work Environment:

• Primarily performed in customer facilities, branch locations, and home office environments throughout the assigned sales territory.
• Frequent collaboration with customers, supplier representatives, Customer Experience, Specialists, and Operations teams.
• Regular use of CRM software, Microsoft Office applications, and mobile technology.
• Fast-paced environment requiring adaptability, responsiveness, and effective prioritization.
• Must follow all company and customer-specific safety, security, and workplace policies.

Benefits: Medical, dental, and vision insurance; company-paid life and AD&D insurance; long-term disability insurance; 401(k) with employer match; paid time off and paid holidays; gym reimbursement program; Employee Assistance Program (EAP); employee rewards and recognition program; and HSA with company contribution on eligible plans.

Benefits are subject to eligibility requirements and may be modified by Stellar Industrial Supply at any time.

**Stellar Industrial Supply is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law. Applicants who require a reasonable accommodation during the application or hiring process may contact Human Resources at hr@stellarindustrial.com for assistance.**