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Entry Level Poison Control Center Jobs (NOW HIRING)

UnityPoint Health

Pharmacist

Sioux City, IA · On-site

$57.50 - $69.25/hr

Job ID: 186558 Overview UnityPoint-Poison Control Center Full-Time ONSITE Day/Evening Shifts & Every 3rd Weekend Works under minimal supervision to respond to telephone inquiries from the general ...

Jobless

Poison & Injury Prevention Internship

Logan, UT · On-site

$500/day

Responsibilities & Learning Objectives Coordinate efforts with Bear River Health Department staff, community members and the Utah Poison Control Center to provide poison prevention education to ...

Jobless

$500/day

Responsibilities & Learning Objectives Coordinate efforts with Bear River Health Department staff, community members and the Utah Poison Control Center to provide poison prevention education to ...

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Entry Level Poison Control Center information

What are entry level positions at a Poison Control Center?

Entry level positions at a Poison Control Center typically involve roles such as Poison Information Specialist or Call Center Representative. These professionals assist by answering phone calls from the public and healthcare providers about potential poisonings, providing initial guidance based on established protocols. Most entry level roles require strong communication skills, attention to detail, and the ability to remain calm under pressure. Some positions may require a background in healthcare, toxicology, or a related field, but others offer on-the-job training for candidates with relevant skills.

What are some common challenges faced by entry-level staff at a Poison Control Center, and how can they be addressed?

Entry-level staff at a Poison Control Center often face the challenge of managing high-stress situations, as they must quickly assess and respond to emergency calls involving toxic exposures. They also need to accurately collect information from callers who may be panicked or unclear. Building strong communication skills and relying on established protocols can help address these challenges. In addition, ongoing training and support from experienced team members are vital for developing confidence and competence in the role.

What are the key skills and qualifications needed to thrive as an entry level poison control center specialist, and why are they important?

To excel as an Entry Level Poison Control Center Specialist, you typically need a background in healthcare, pharmacy, or toxicology, often supported by a relevant degree or healthcare licensure. Familiarity with poison information databases, call center software, and electronic health records is important for efficiently handling inquiries. Strong communication, critical thinking, and the ability to remain calm under pressure are essential soft skills in this role. These skills ensure accurate, timely advice and effective support for callers during potentially life-threatening situations.

What is the difference between Entry Level Poison Control Center vs Entry Level Emergency Medical Technician?

AspectEntry Level Poison Control CenterEntry Level Emergency Medical Technician
Required CredentialsCertification in poison information or related trainingEMT certification or license
Work EnvironmentCall centers, hospitals, poison control centersAmbulances, emergency scenes, hospitals
Industry UsageHealthcare, poison control servicesEmergency medical services, pre-hospital care

Both roles involve healthcare and emergency response, but poison control center staff focus on poison-related inquiries via calls, while EMTs provide on-site emergency medical care. The certifications differ, with poison control roles emphasizing poison information training, and EMTs requiring licensure. Understanding these differences helps job seekers choose the right career path in emergency healthcare services.

What qualifications do you need to work at an entry level poison control center?

Entry-level positions at poison control centers typically require a high school diploma or equivalent, with some roles preferring postsecondary education in health-related fields such as nursing, pharmacy, or emergency medical services. Strong communication skills, the ability to work under pressure, and familiarity with medical terminology or emergency response protocols are also important qualifications.
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Entry Level Poison Control Center jobs near you
Infographic showing various Entry Level Poison Control Center job openings in the United States as of September 2026, with employment types broken down into 14% Internship, and 86% Full Time. Highlights an 86% In-person, and 14% Remote job distribution.

Registered Nurse - Poison Control Call Center

Saint Louis, MO • On-site

SSM Health
See more jobs at SSM Healthexternal

Part-time

Posted 6 days ago

SSM Health rating

6.8

Company rating: 6.8 out of 10

Based on 553 frontline employees who took The Breakroom Quiz

Job description

It's more than a career, it's a calling

MO-SSM Health 7980 Clayton RD

Worker Type:

Regular

Job Highlights:

Join a team where your work matters—every moment, every patient,  

every community. At SSM Health, you’ll be empowered to grow,  

supported to thrive, and inspired to make a lasting impact. 

Department: Poison Control Call Center 

Schedule: 3:00pm - 11:30pm , every other weekend and holiday rotation

Sign-On Bonus: Ask your recruiter about sign-on bonus eligibility 

Apply today. SSM Health – We bring out the incredible in you,  

everyday. 

Job Summary:

Creates an environment that leads to a positive patient care experience by evaluating, planning and implementing effective patient care plans within the guidelines of the standards of nursing care and operational guidelines. May acquire knowledge of poison prevention techniques and interpret subtle indications while formulating accurate questions to aid in decision making responses regarding toxicology recommendations. May be responsible for emergency telephone management of poisoning exposures and questions handled for an entire state.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

  • Staffs a telephone service line while acting collaboratively with staff, other health care providers and lay callers.
  • Obtains and documents a complete and accurate history. Provides a calm, reassuring and intelligent interaction with the public and health care professionals.
  • Uses computer for live data collection and documentation, online resources for information gathering, and communication with caller through phone system.
  • Manages beneficial relationships with individuals and departments inside and outside of the ministry structure.
  • Creates an environment that leads to a positive patient care experience by evaluating, planning and implementing effective patient care plans within the guidelines of the standards of nursing care and operational guidelines.
  • May guide treatment advice for both the public and health care providers.
  • May utilize advanced technology with live chat and texting to assist callers with poison information or exposures.
  • May acquire knowledge of toxicological resources that are helpful in managing poison cases.
  • May acquire knowledge of poison prevention techniques and interpret subtle indications while formulating accurate questions to aid in decision making responses regarding toxicology recommendations.
  • Works in a constant state of alertness and safe manner.
  • Performs other duties as assigned.

EDUCATION

  • Graduate of accredited school of nursing or education equivalency for licensing

EXPERIENCE

  • Three years' registered nurse experience with insight in medical/surgical, pediatric or maternal/child health


PHYSICAL REQUIREMENTS

  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
  • Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS 
 
State of Work Location: Illinois 

  •     Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR) 

     
State of Work Location: Missouri 

  •     Registered Nurse (RN) Issued by Compact State  
  •     Or 
  •     Registered Nurse (RN) - Missouri Division of Professional Registration 

 
State of Work Location: Oklahoma 

  •     Registered Nurse (RN) Issued by Compact State  
  •     Or 
  •     Registered Nurse (RN) - Oklahoma Board of Nursing (OBN) 

     
State of Work Location: Wisconsin 

  •     Registered Nurse (RN) Issued by Compact State  
  •     Or 
  •     Registered Nurse (RN) - Wisconsin Department of Safety and Professional Services

Work Shift:

Evening Shift (United States of America)

Job Type:

Employee

Department:

8254000010 Poison Control
Scheduled Weekly Hours:
20

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.


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