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Entry Level Poison Control Center Jobs in New York

Rao Network

Medical Assistant

Bronx, NY · On-site

$18.75 - $24/hr

Facilitates related services for health center patients as appropriate with respect to their ... Compliance with Infection Control policies and procedures. Performs other related duties as ...

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Entry Level Poison Control Center information

What are entry level positions at a Poison Control Center?

Entry level positions at a Poison Control Center typically involve roles such as Poison Information Specialist or Call Center Representative. These professionals assist by answering phone calls from the public and healthcare providers about potential poisonings, providing initial guidance based on established protocols. Most entry level roles require strong communication skills, attention to detail, and the ability to remain calm under pressure. Some positions may require a background in healthcare, toxicology, or a related field, but others offer on-the-job training for candidates with relevant skills.

What are some common challenges faced by entry-level staff at a Poison Control Center, and how can they be addressed?

Entry-level staff at a Poison Control Center often face the challenge of managing high-stress situations, as they must quickly assess and respond to emergency calls involving toxic exposures. They also need to accurately collect information from callers who may be panicked or unclear. Building strong communication skills and relying on established protocols can help address these challenges. In addition, ongoing training and support from experienced team members are vital for developing confidence and competence in the role.

What are the key skills and qualifications needed to thrive as an entry level poison control center specialist, and why are they important?

To excel as an Entry Level Poison Control Center Specialist, you typically need a background in healthcare, pharmacy, or toxicology, often supported by a relevant degree or healthcare licensure. Familiarity with poison information databases, call center software, and electronic health records is important for efficiently handling inquiries. Strong communication, critical thinking, and the ability to remain calm under pressure are essential soft skills in this role. These skills ensure accurate, timely advice and effective support for callers during potentially life-threatening situations.

What is the difference between Entry Level Poison Control Center vs Entry Level Emergency Medical Technician?

AspectEntry Level Poison Control CenterEntry Level Emergency Medical Technician
Required CredentialsCertification in poison information or related trainingEMT certification or license
Work EnvironmentCall centers, hospitals, poison control centersAmbulances, emergency scenes, hospitals
Industry UsageHealthcare, poison control servicesEmergency medical services, pre-hospital care

Both roles involve healthcare and emergency response, but poison control center staff focus on poison-related inquiries via calls, while EMTs provide on-site emergency medical care. The certifications differ, with poison control roles emphasizing poison information training, and EMTs requiring licensure. Understanding these differences helps job seekers choose the right career path in emergency healthcare services.

What qualifications do you need to work at an entry level poison control center?

Entry-level positions at poison control centers typically require a high school diploma or equivalent, with some roles preferring postsecondary education in health-related fields such as nursing, pharmacy, or emergency medical services. Strong communication skills, the ability to work under pressure, and familiarity with medical terminology or emergency response protocols are also important qualifications.

What are the most commonly searched types of Poison Control Center jobs in New York?

The most popular types of Poison Control Center jobs in New York are:

What are popular job titles related to Entry Level Poison Control Center jobs in New York?

For Entry Level Poison Control Center jobs in New York, the most frequently searched job titles are:

What job categories do people searching Entry Level Poison Control Center jobs in New York look for?

The top searched job categories for Entry Level Poison Control Center jobs in New York are:

Entry Level Poison Control Center jobs near you
Infographic showing various Entry Level Poison Control Center job openings in New York as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 100% In-person job distribution.

OCC Console Train Dispatcher, Assistant Train Dispatcher and Train Service Supervisor

New York City Transit

Brooklyn, NY • On-site

$112K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

New York City Transit Authority rating

7.5

Company rating: 7.5 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

513th of 848 rated public administrative organizations

Job description

Title: OCC Console Train Dispatcher, Assistant Train Dispatcher and Train Service Supervisor
Opens:                        July 31, 2026
Closes:                        August 30, 2026
Authority:                     TA
Department:                Subways
Division/Unit:               Service Delivery/Operations Control Center
Reports to:                  Superintendent, Control Center, OCC
Location:                       Operations Control Center, Manhattan (Midtown)
Hours of Work:            Various
 
Responsibilities
The Operations Control Center (OCC) is recruiting for highly experienced and motivated Operating Supervisors in the Department of Subways. Selected candidates will be subject to a skills assessment evaluation.
 
The OCC’s Console Train Dispatchers (CTD) serve as the operation’s frontline, expert, incident- management team. CTDs directly receive incoming information, including emergency communications, from various internal and external sources (e.g., field-based personnel), analyze the information quickly, devise safety-critical service-oriented solutions, and direct real-time decisions to emergency responders for immediate implementation and disposition. The goals are the safe resolution of reported incidents (e.g., mechanical failures, derailments, floods, fires, etc.) and resumed customer service. Highly motivated and skilled CTDs, who demonstrate a passion and commitment to performing the CTD function with attention to detail, are absolutely critical to the success of both the Subway Operation and New York City Transit at large.
 
As the OCC operates 24 hours/7 days a week, including weekends and holidays, CTD’s will be required to work various days and tours. These varying work assignments will be determined by the needs of service.
 
A CTD’s primary function is responding to incoming communications (e.g., radio calls) from train crews, field supervision, towers, and external agencies, providing incident management oversight under the supervision of a Desk Superintendent. During emergencies, OCC CTDs ensure the safety of maintenance crews working on the roadbed as well as the safety and security of customers and employees by directing inter- and intra-agency personnel on emergency procedures and mitigating service interruptions. They direct required emergency actions in compliance with applicable rules, regulations, policies, and procedures. They also conduct investigations on train delays and prepare reports describing the incidents that occurred within their area of responsibility. They cooperate with OCC-based Service Delivery personnel, field-based Line Superintendents, Train Service Supervisors, Train/Yard Dispatchers, and other Train Service personnel during emergency incidents and supervise delay-management efforts during unexpected service disruptions. CTDs may also be assigned to a service-regulation job, as needed and at the discretion of OCC management.
 
Compensation
Annual Base Salary + Assignment Differentials for Console Operator titles in the Operations Control Center:
 
                               
 
 
 Asst. TD(Console)             
         TD (Console)      
TSS (Console)
 
Entry Level
$80,401 +$5,115
$86,328 + $3,617
$90,128 +$2,478
 
2nd year
$80,401 +$10,230
$91,642 + $3,617
$95,680 +$2,478
 
3rd year
$80,401 +$15,345
$102,268 + $3,617
$106,786 +$2,478
 
4th year
$94,357 +$20,460
$107,584 + $7,233
$112,339 +$2,478
 
Eligibility
All NYCT Assistant Train Dispatchers, Train Dispatchers and Train Service Supervisors are eligible to apply.
Desired Skills
  • Comprehensive knowledge of NYCT and Service Delivery rules, regulations, policies, and procedures.
  • Ability to work effectively in a fast- paced, communications-heavy environment.
  • Ability to manage multiple responsibilities and tasks with superior attention to detail.
  • Familiarity with operations in Sub-divisions A, B and C.
  • Strong analytical, critical-thinking, and decision-making skills Excellent verbal and written communication skills.
  • Strong computer skills, including comfort with learning new applications and programs.
  • Strong interpersonal skills, including the ability to provide clear concise direction during major incidents.
Other Information
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policy making position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. This requirement applies to candidates applying to internal/lateral postings within the same title. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.

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