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Entry Level Poison Control Center Jobs (NOW HIRING)

Nebraska Medicine

Poison Center Specialist

Omaha, NE · On-site

Second Shift (United States of America) Poison Center Specialist Shift Details: Varied Evening ... Poison Control Centers Certification Exam for Specialists in Poison Information (CSPI) when ...

Nebraska Medicine

Poison Center Specialist

Omaha, NE · On-site

Required to take the American Association of Poison Control Centers Certification Exam for ... Poison Center Specialist Bachelor's degree in nursing (BSN) or Master's of Science in Nursing (MSN ...

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Entry Level Poison Control Center information

What are entry level positions at a Poison Control Center?

Entry level positions at a Poison Control Center typically involve roles such as Poison Information Specialist or Call Center Representative. These professionals assist by answering phone calls from the public and healthcare providers about potential poisonings, providing initial guidance based on established protocols. Most entry level roles require strong communication skills, attention to detail, and the ability to remain calm under pressure. Some positions may require a background in healthcare, toxicology, or a related field, but others offer on-the-job training for candidates with relevant skills.

What are some common challenges faced by entry-level staff at a Poison Control Center, and how can they be addressed?

Entry-level staff at a Poison Control Center often face the challenge of managing high-stress situations, as they must quickly assess and respond to emergency calls involving toxic exposures. They also need to accurately collect information from callers who may be panicked or unclear. Building strong communication skills and relying on established protocols can help address these challenges. In addition, ongoing training and support from experienced team members are vital for developing confidence and competence in the role.

What are the key skills and qualifications needed to thrive as an entry level poison control center specialist, and why are they important?

To excel as an Entry Level Poison Control Center Specialist, you typically need a background in healthcare, pharmacy, or toxicology, often supported by a relevant degree or healthcare licensure. Familiarity with poison information databases, call center software, and electronic health records is important for efficiently handling inquiries. Strong communication, critical thinking, and the ability to remain calm under pressure are essential soft skills in this role. These skills ensure accurate, timely advice and effective support for callers during potentially life-threatening situations.

What is the difference between Entry Level Poison Control Center vs Entry Level Emergency Medical Technician?

AspectEntry Level Poison Control CenterEntry Level Emergency Medical Technician
Required CredentialsCertification in poison information or related trainingEMT certification or license
Work EnvironmentCall centers, hospitals, poison control centersAmbulances, emergency scenes, hospitals
Industry UsageHealthcare, poison control servicesEmergency medical services, pre-hospital care

Both roles involve healthcare and emergency response, but poison control center staff focus on poison-related inquiries via calls, while EMTs provide on-site emergency medical care. The certifications differ, with poison control roles emphasizing poison information training, and EMTs requiring licensure. Understanding these differences helps job seekers choose the right career path in emergency healthcare services.

What qualifications do you need to work at an entry level poison control center?

Entry-level positions at poison control centers typically require a high school diploma or equivalent, with some roles preferring postsecondary education in health-related fields such as nursing, pharmacy, or emergency medical services. Strong communication skills, the ability to work under pressure, and familiarity with medical terminology or emergency response protocols are also important qualifications.
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Infographic showing various Entry Level Poison Control Center job openings in the United States as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution.

Registered Nurse (RN) - Poison Control Call Center

University of Kansas Health System

Kansas City, KS

Full-time

Re-posted 23 days ago

University Of Kansas Health System rating

7.5

Company rating: 7.5 out of 10

Based on 177 frontline employees who took The Breakroom Quiz

236th of 889 rated healthcare providers

Job description

Position Title
Registered Nurse (RN) - Poison Control Call Center
Days - Full Time, Evenings - Full Time
Delp Pavilion
Position Summary / Career Interest:
The Poison Control Specialist manages and triages poison cases/exposures. Assesses the severity of the exposure, identifies the toxic substances and calculate the amount ingested and relates it to the toxic level of the identified substance.
Responsibilities and Essential Job Functions
  • Manages and triages poison cases/exposures. Assesses the severity of the exposure, identifies the toxic substances, and calculates the amount ingested and relates it to the toxic level of the identified substance.
  • Determines the appropriate treatment and recommends specific treatment at home or medical treatment in an emergency department or other health care facility.
  • Uses a courteous and professional customer-focused approach while interacting directly or on the telephone with customers.
  • Directs customers with potential problems to the supervisor or administrator as appropriate.
  • Provides poison and drug information to health professionals and the general public.
  • Completes all appropriate documentation for each exposure case. Completes all required verbal or written follow-up in response to poison center calls.
  • Serve as a preceptor for students and residents
  • Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
  • These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience
  • High School Graduate
  • Associate Degree Nursing
  • Pervious critical care experience

Preferred Education and Experience
  • Emergency room patient care experience
  • Experience with Toxic Exposure Surveillance System (TESS)
  • 1 or more years critical care nursing work experience
  • Poison Center Experience

Required Licensure and Certification
  • Licensed Registered Nurse (LRN) - Multi-State - State Board of Nursing
  • Basic Cardiac Life Support (BLS or BCLS) - American Heart Association (AHA)
  • Certified Specialist in Poison Information - American Association of Poison Control Centers (AAPCC) after hire in accordance to the Poison Center Policy

Knowledge Requirements
  • Excellent communication both verbal and written
  • Computer skills
  • Windows and Word processing

Time Type:
Full time
Job Requisition ID:
R-50624
Important information for you to know as you apply:
  • The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.
  • The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.
  • Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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      What University Of Kansas Health System employees say

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      About University of Kansas Health System

      Sourced by ZipRecruiter

      Operating within the healthcare industry, The University of Kansas Health System is a renowned medical institution located in Kansas City, KS, United States. Established in 1905, this not-for-profit health system has evolved to offer an extensive range of products and services, which spans across a variety of specialist areas such as cancer care, neurology, cardiology, and organ transplants, among others. The core mission of The University of Kansas Health System is to enhance the health and wellness of individuals and communities by providing world-class healthcare services, quality education and conducting advanced research. They are also known for their unwavering commitment to academic medicine, which sets them apart from their peers.

      Industry

      Health care and social assistance

      Company size

      5,001 - 10,000 Employees

      Headquarters location

      Kansas City, KS, US

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