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Entry Level Poison Control Center Jobs (NOW HIRING)

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Entry Level Poison Control Center information

What qualifications do you need to work at Poison Control?

Entry-level Poison Control Center positions typically require a high school diploma or equivalent, with some roles preferring or requiring postsecondary education such as an associate's or bachelor's degree in nursing, pharmacy, or a related health field. Strong communication skills, the ability to work under pressure, and familiarity with medical or toxicological information are important; certification in CPR or emergency response may also be beneficial.

What are the key skills and qualifications needed to thrive as an Entry Level Poison Control Center Specialist, and why are they important?

To excel as an Entry Level Poison Control Center Specialist, you typically need a background in healthcare, pharmacy, or toxicology, often supported by a relevant degree or healthcare licensure. Familiarity with poison information databases, call center software, and electronic health records is important for efficiently handling inquiries. Strong communication, critical thinking, and the ability to remain calm under pressure are essential soft skills in this role. These skills ensure accurate, timely advice and effective support for callers during potentially life-threatening situations.

What are entry level positions at a Poison Control Center?

Entry level positions at a Poison Control Center typically involve roles such as Poison Information Specialist or Call Center Representative. These professionals assist by answering phone calls from the public and healthcare providers about potential poisonings, providing initial guidance based on established protocols. Most entry level roles require strong communication skills, attention to detail, and the ability to remain calm under pressure. Some positions may require a background in healthcare, toxicology, or a related field, but others offer on-the-job training for candidates with relevant skills.

Who works at the poison center?

A poison center employs healthcare professionals such as toxicologists, pharmacists, nurses, and emergency responders who are trained to provide expert advice on poisonings and exposures. Staff members often work in a call center environment, using specialized tools and protocols to assist the public and healthcare providers quickly and accurately.

What are some common challenges faced by entry-level staff at a Poison Control Center, and how can they be addressed?

Entry-level staff at a Poison Control Center often face the challenge of managing high-stress situations, as they must quickly assess and respond to emergency calls involving toxic exposures. They also need to accurately collect information from callers who may be panicked or unclear. Building strong communication skills and relying on established protocols can help address these challenges. In addition, ongoing training and support from experienced team members are vital for developing confidence and competence in the role.

What is the difference between Entry Level Poison Control Center vs Entry Level Emergency Medical Technician?

AspectEntry Level Poison Control CenterEntry Level Emergency Medical Technician
Required CredentialsCertification in poison information or related trainingEMT certification or license
Work EnvironmentCall centers, hospitals, poison control centersAmbulances, emergency scenes, hospitals
Industry UsageHealthcare, poison control servicesEmergency medical services, pre-hospital care

Both roles involve healthcare and emergency response, but poison control center staff focus on poison-related inquiries via calls, while EMTs provide on-site emergency medical care. The certifications differ, with poison control roles emphasizing poison information training, and EMTs requiring licensure. Understanding these differences helps job seekers choose the right career path in emergency healthcare services.

What are some toxicology entry level jobs?

Entry-level toxicology jobs include positions such as toxicology technician, laboratory assistant, or research assistant in toxicology labs. These roles often require a background in biology, chemistry, or related fields, and may involve tasks like sample analysis, data recording, and assisting with experiments under supervision.

How to become a certified specialist in poison information?

To become a certified poison information specialist, individuals typically need a background in healthcare or a related field, such as nursing, pharmacy, or toxicology, along with specialized training in poison information. Certification programs, like the American Association of Poison Control Centers' (AAPCC) certification, require completing relevant coursework, gaining experience in poison control centers, and passing a certification exam. Continuing education is also important to maintain certification and stay current with industry standards.
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RN- Specialist in Poison Info

$86K - $87K/yr

Full-time

Posted 12 days ago


University Of Mississippi Medical Center rating

7.2

Company rating: 7.2 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

393rd of 999 rated hospitals


Job description

Hello,

Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application:

  • Provide all of your employment history, education, and licenses/certifications/registrations. You will be unable to modify your application after you have submitted it.
  • You must meet all of the job requirements at the time of submitting the application.
  • You can only apply one time to a job requisition.
  • Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
  • Applications must be submitted prior to the close of the recruitment. Once recruitment has closed, applications will no longer be accepted.

After you apply, we will review your qualifications and contact you if your application is among the most highly qualified. Due to the large volume of applications, we are unable to individually respond to all applicants. You may check the status of your application via your Candidate Profile.

Thank you,

Human Resources

Important Applications Instructions:

Please complete this application in entirety by providing all of your work experience, education and certifications/

license.  You will be unable to edit/add/change your application once it is submitted.

Job Requisition ID:R00050708Job Category:NursingOrganization:SOM-Poison Control Center-Faculty DirectorLocation/s:Main Campus JacksonJob Title:RN- Specialist in Poison InfoJob Summary:Answers calls from the public and healthcare professionals on poison exposures. Makes treatment recommendations, performs follow-up calls, and enters data into a national database system.Education & Experience

One (1) year of poison control experience or one (1) year of emergency nursing experience or two (2) years of critical care nursing experience or three (3) years registered nursing (RN) experience. Bachelor's Degree in Nursing or related degree preferred.
CERTIFICATIONS, LICENSES OR REGISTRATION REQUIRED:

Valid RN license. Certified as a Poison Control Specialist or required to take and pass the American Association of Poison Control Centers Certification Exam for specialists in poison information within two (2) years of meeting exam eligibility criteria.

Knowledge, Skills & Abilities

Excellent communication skills and judgement required, as well as a strong knowledge of medical diagnosis and toxicology. Excellent computer skills required.
Responsibilities

  • Answers incoming poison control calls from the general public and healthcare professionals. Assesses information, estimates potential risk, and makes a determination as to whether the individual needs to be referred to a healthcare facility. Provides healthcare facilities with information on the medical risk and medical management, using predefined protocols and information obtained from computer databases.
  • Obtains and properly documents all information required to assess the nature and severity of the case into a specialized database that is uploaded for state and national toxicosurveillance.
  • Makes short and long-term phone calls to monitor patient's progress and makes additional recommendations for treatment as needed.
  • Interacts with medical toxicology service at UMMC. Coordinates physician phone consults to other hospitals and medical consults at UMMC. Uses medical toxicology service for advice on difficult cases.
  • Participates in continuing education on poison prevention and treatment. Provides public educational seminars as needed.
  • Determines the need and dispatch of emergency vehicles or notification and communication with other agencies concerning product recalls and large scale industrial/agricultural accidents.
  • The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.


    Physical and Environmental Demands
    Requires occasional working hours significantly beyond regularly scheduled hours, occasional travelling to offsite locations, frequent activities subject to significant volume changes of a seasonal/clinical nature, constant work produced subject to precise measures of quantity and quality, occasional bending, occasional lifting and carrying up to 10 pounds, occasional climbing, occasional crouching/stooping, occasional driving, occasional kneeling, occasional pushing/pulling, occasional reaching, constant sitting, occasional standing, occasional twisting, and occasional walking. (occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)

    Time Type:Full timeFLSA Designation/Job Exempt:NoPay Class:HourlyFTE %:100Work Shift:EveningBenefits Eligibility:Grant Funded:YesJob Posting Date:06/5/2026Job Closing Date (open until filled if no date specified):

    What University Of Mississippi Medical Center employees say

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    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom


    University of Mississippi Medical Center logo

    About University of Mississippi Medical Center

    Sourced by ZipRecruiter

    The University of Mississippi Medical Center (UMMC) is the state's sole academic medical center, focused on enhancing the lives of Mississippi residents through education, research, and healthcare. UMMC houses seven health science schools with over 3,000 enrolled students, and its researchers are renowned for their contributions to areas like heart disease, diabetes, hypertension, and cancer treatment. Their efforts not only improve health outcomes but also drive economic growth and job opportunities in the state.

    Industry

    Health care and social assistance

    Company size

    5,001 - 10,000 Employees

    Headquarters location

    Jackson, MS, US

    Year founded

    1955