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Contractual Poison Control Center information

What are the key skills and qualifications needed to thrive as a Poison Control Center Specialist, and why are they important?

To thrive as a Poison Control Center Specialist, you need a background in pharmacy, nursing, or toxicology, often with a relevant degree and certification such as Certified Specialist in Poison Information (CSPI). Familiarity with toxicology databases, poison information systems, and call center software is typically required. Strong analytical thinking, calm communication under pressure, and empathy are crucial soft skills for providing accurate advice and reassurance. These competencies are essential for ensuring effective, timely interventions that can save lives and reduce harm from poisoning incidents.

What qualifications do you need to work at poison control?

To work at a poison control center, candidates typically need a background in healthcare, such as nursing, pharmacy, or toxicology, along with relevant certifications like a registered nurse (RN) or pharmacist license. Strong communication skills, the ability to handle high-pressure situations, and knowledge of toxicology are also important qualifications.

What careers involve toxicology?

Careers involving toxicology include roles such as toxicologist, poison control center specialist, and environmental health scientist. These professionals analyze the effects of chemicals and toxins on humans and the environment, often working in laboratories, healthcare settings, or regulatory agencies. Relevant skills include laboratory techniques, data analysis, and knowledge of chemistry and biology, with certifications like board certification in toxicology often preferred.

What is a Contractual Poison Control Center?

A Contractual Poison Control Center is a specialized facility that provides information and assistance in cases of poisoning, typically through a contract with government agencies, healthcare providers, or organizations. These centers operate with trained professionals who offer emergency advice, treatment recommendations, and support to both the public and healthcare professionals. The primary goal is to reduce harm from toxic exposures by delivering timely and expert guidance. Contractual arrangements allow these centers to extend their services to broader regions and organizations, ensuring more people have access to critical poison control resources.

How much does a poison information specialist make?

A poison information specialist at a poison control center typically earns between $40,000 and $60,000 annually, depending on experience and location. They often require specialized training in toxicology and may work in emergency or healthcare settings with shift schedules.

What are the typical daily responsibilities for professionals working in a Contractual Poison Control Center?

Professionals in a Contractual Poison Control Center are typically responsible for responding to emergency calls regarding potential poison exposures, providing accurate treatment recommendations, and documenting all incidents in detail. They collaborate closely with healthcare providers, emergency responders, and sometimes the general public to ensure timely and effective interventions. In addition to managing acute cases, they may also participate in public education efforts and data analysis to identify trends in toxic exposures. The work environment is fast-paced and requires strong communication skills and the ability to remain calm under pressure.

How to become a certified specialist in poison information?

To become a certified poison information specialist, individuals typically need a background in pharmacy, nursing, or toxicology, along with specialized training in poison information. Certification is often obtained through organizations like the American Association of Poison Control Centers (AAPCC) by completing relevant coursework and passing a certification exam. Continuing education and experience in poison control centers are also important for maintaining certification.
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Infographic showing various Contractual Poison Control Center job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Specialist, Poison Information - Department of Emergency Medicine

Specialist, Poison Information - Department of Emergency Medicine

Wayne State University

Detroit, MI • On-site

Full-time

Posted 29 days ago


Wayne State University rating

7.6

Company rating: 7.6 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

248th of 546 rated colleges and universities


Job description

Specialist, Poison Information - Department of Emergency Medicine
Wayne State University is searching for an experienced Specialist, Poison Information - Department of Emergency Medicine at its Detroit campus location.
Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.
Essential functions (job duties):
Job Purpose:
The Specialist in Poison Information provides online and telephone consultation, evaluates possible poisoning, and recommends poison treatment information to the public, physicians, and other healthcare providers. Serves as a knowledge resource to the public and healthcare professionals. Reports to the Director, Poison Control Center.
Essential Functions:
Respond to toxicological online and phone emergencies. Evaluate toxic hazards and initiate appropriate triage, management and referrals to appropriate resources. Document consultations.
Provide toxicological information, resources and assistance to the public, health professionals, civil authorities and the news media in the event of a chemical or environmental disaster.
Provide healthcare professionals and the general public with information and guidance on toxidrome recognition, diagnostic tools, prognosis and medical management of the poisoned patient.
Participate in ongoing management of toxicological problems by evaluating laboratory and clinical data through follow-up calls to patients or health care facilities and providing additional management advice, as appropriate.
Provide oversight and guidance to Poison Information Providers.
Participate in ongoing accredited training in toxicology. Performs other duties as assigned.
Unique duties:
Qualifications:
Education: Bachelor's degree
Graduate of an accredited school of nursing, (Bachelor of Science in Nursing preferred), ACPE accredited school pharmacy (Doctor of Pharmacy preferred) or medical school required.
Experience: Experienced (minimum 2 years of job-related experience)
Registered nurse, registered pharmacist, physician's assistant or physician (MD or DO) with two years clinical experience. License to practice in the state of Michigan.
Certified Specialist in Poison Information (CSPI) by the American Association of Poison Control Centers (AAPCC) or ability to obtain certification within two years of completing 2000 hours on the job and triaging 2000 calls. Recertification as required by the AAPCC.
Knowledge, Skills and Abilities:
General knowledge of toxicology.
Effective verbal and written communication skills to effectively interact with healthcare professionals, general public and patients under stressful conditions. Interpersonal skills and tact to work with a variety of hospital personnel, patients, families and medical staff.
Analytical and clinical skills necessary to gather and interpret data from several sources in a timely accurate manner.
Must be able to work with and use both computers and a TDY telephone on a frequent basis.
Preferred qualifications:
School/College/Division:
H06 - School of Medicine
Primary department:
H0616 - Emergency Medicine
Employment type:
  • Regular Employee
  • Job type: Full Time
  • Job category: Staff/Administrative
Funding/salary information:
  • Compensation type: Annual Salary
  • Hourly rate:
  • Salary minimum: TBD
  • Salary hire maximum: TBD
Working conditions:
Works in the Michigan Regional Poison Control Center, a 24 hr emergency call center. Requires long periods of sitting, utilizing a telephone headset and computer. Ability to maneuver through many software programs while viewing multiple monitors. Intact sense of sight, hearing and touch. Finger dexterity. Critical thinking skills and ability to concentrate in a fast-paced environment with numerous interruptions. Must be able to respond quickly to changes in patient and call center conditions. Ability to work weekends, evenings, nights and holidays. May be required to work over time. Designated essential personnel - employees who are required to physically report to work or remain at work during an emergency or adjustment to the University's operating status. Candidates must be available to work on-site a minimum of 50% of the time, with the remaining time eligible for remote work after successful completion of training
Job openings:
  • Number of openings: 5
  • Reposted position: No
  • Reposted reason: None (New Requisition)
  • Prior posting/requisition number:
Background check requirements:
University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.

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