IT Help Desk Support, Tier 1 Position Summary The IT Help Desk Support, Tier 1 role serves as the ... until issues are resolved or properly handed off. • Accurately document incidents ...
IT Help Desk Support, Tier 1 Position Summary The IT Help Desk Support, Tier 1 role serves as the ... until issues are resolved or properly handed off. • Accurately document incidents ...
IT Help Desk Support, Tier 1 Position Summary The IT Help Desk Support, Tier 1 role serves as the ... until issues are resolved or properly handed off. • Accurately document incidents ...
IT Help Desk Support, Tier 1 Position Summary The IT Help Desk Support, Tier 1 role serves as the ... until issues are resolved or properly handed off. • Accurately document incidents ...
IT Help Desk Support, Tier 1 Position Summary The IT Help Desk Support, Tier 1 role serves as the ... until issues are resolved or properly handed off. • Accurately document incidents ...
IT Help Desk Support, Tier 1 Position Summary The IT Help Desk Support, Tier 1 role serves as the ... until issues are resolved or properly handed off. • Accurately document incidents ...
IT Support Desk Operator
Suwanee, GA · On-site
IT Help Desk Support, Tier 1 Position Summary The IT Help Desk Support, Tier 1 role serves as the ... until issues are resolved or properly handed off. • Accurately document incidents ...
IT Support Desk Operator
Suwanee, GA · On-site
IT Help Desk Support, Tier 1 Position Summary The IT Help Desk Support, Tier 1 role serves as the ... until issues are resolved or properly handed off. • Accurately document incidents ...
IT Help Desk Support, Tier 1 Position Summary The IT Help Desk Support, Tier 1 role serves as the ... until issues are resolved or properly handed off. • Accurately document incidents ...
IT Help Desk Support, Tier 1 Position Summary The IT Help Desk Support, Tier 1 role serves as the ... until issues are resolved or properly handed off. • Accurately document incidents ...
IT Support Desk Operator
Suwanee, GA · On-site
IT Help Desk Support, Tier 1 Position Summary The IT Help Desk Support, Tier 1 role serves as the ... until issues are resolved or properly handed off. • Accurately document incidents ...
IT Support Desk Operator
Suwanee, GA · On-site
IT Help Desk Support, Tier 1 Position Summary The IT Help Desk Support, Tier 1 role serves as the ... until issues are resolved or properly handed off. • Accurately document incidents ...
Job Summary The Maintenance Engineer I is responsible for performing entry-level maintenance tasks ... Ensures unresolved trouble calls are clearly communicated and handed off for proper follow-up, ...
Job Summary The Maintenance Engineer I is responsible for performing entry-level maintenance tasks ... Ensures unresolved trouble calls are clearly communicated and handed off for proper follow-up, ...
Job Summary The Maintenance Engineer I is responsible for performing entry-level maintenance tasks ... Ensures unresolved trouble calls are clearly communicated and handed off for proper follow-up, ...
Job Summary The Maintenance Engineer I is responsible for performing entry-level maintenance tasks ... Ensures unresolved trouble calls are clearly communicated and handed off for proper follow-up, ...
Job Summary The Maintenance Engineer I is responsible for performing entry-level maintenance tasks ... Ensures unresolved trouble calls are clearly communicated and handed off for proper follow-up, ...
Job Summary The Maintenance Engineer I is responsible for performing entry-level maintenance tasks ... Ensures unresolved trouble calls are clearly communicated and handed off for proper follow-up, ...
Job Summary The Maintenance Engineer I is responsible for performing entry-level maintenance tasks ... Ensures unresolved trouble calls are clearly communicated and handed off for proper follow-up, ...
Job Summary The Maintenance Engineer I is responsible for performing entry-level maintenance tasks ... Ensures unresolved trouble calls are clearly communicated and handed off for proper follow-up, ...
Job Summary The Maintenance Engineer I is responsible for performing entry-level maintenance tasks ... Ensures unresolved trouble calls are clearly communicated and handed off for proper follow-up, ...
Job Summary The Maintenance Engineer I is responsible for performing entry-level maintenance tasks ... Ensures unresolved trouble calls are clearly communicated and handed off for proper follow-up, ...
Job Summary The Maintenance Engineer I is responsible for performing entry-level maintenance tasks ... Ensures unresolved trouble calls are clearly communicated and handed off for proper follow-up, ...
Job Summary The Maintenance Engineer I is responsible for performing entry-level maintenance tasks ... Ensures unresolved trouble calls are clearly communicated and handed off for proper follow-up, ...
Job Summary The Maintenance Engineer I is responsible for performing entry-level maintenance tasks ... Ensures unresolved trouble calls are clearly communicated and handed off for proper follow-up, ...
Job Summary The Maintenance Engineer I is responsible for performing entry-level maintenance tasks ... Ensures unresolved trouble calls are clearly communicated and handed off for proper follow-up, ...
This is an entry-level, hands-on role that will provide you valuable knowledge and experience in ... Two handed lifting, handling and carrying of cases from floor to overhead levels on a frequent ...
Quick apply
This is an entry-level, hands-on role that will provide you valuable knowledge and experience in ... Two handed lifting, handling and carrying of cases from floor to overhead levels on a frequent ...
This is an entry-level, hands-on role that will provide you valuable knowledge and experience in ... Two handed lifting, handling and carrying of cases from floor to overhead levels on a frequent ...
This is an entry-level, hands-on role that will provide you valuable knowledge and experience in ... Two handed lifting, handling and carrying of cases from floor to overhead levels on a frequent ...
This is an entry-level, hands-on role that will provide you valuable knowledge and experience in ... Two handed lifting, handling and carrying of cases from floor to overhead levels on a frequent ...
This is an entry-level, hands-on role that will provide you valuable knowledge and experience in ... Two handed lifting, handling and carrying of cases from floor to overhead levels on a frequent ...
Job Summary The Maintenance Engineer I is responsible for performing entry-level maintenance tasks ... Ensures unresolved trouble calls are clearly communicated and handed off for proper follow-up, ...
Job Summary The Maintenance Engineer I is responsible for performing entry-level maintenance tasks ... Ensures unresolved trouble calls are clearly communicated and handed off for proper follow-up, ...
This is an entry-level, hands-on role that will provide you valuable knowledge and experience in ... Two handed lifting, handling and carrying of cases from floor to overhead levels on a frequent ...
This is an entry-level, hands-on role that will provide you valuable knowledge and experience in ... Two handed lifting, handling and carrying of cases from floor to overhead levels on a frequent ...
This is an entry-level, hands-on role that will provide you valuable knowledge and experience in ... Two handed lifting, handling and carrying of cases from floor to overhead levels on a frequent ...
This is an entry-level, hands-on role that will provide you valuable knowledge and experience in ... Two handed lifting, handling and carrying of cases from floor to overhead levels on a frequent ...
Surgical Technologist
Pittsburgh, PA · On-site
$24.03 - $32.01/hr
Ensure all medications are labeled and handed to surgeon according to established policies and ... Eligibility * Must meet one of the following: * Certified via accredited program or military ...
Surgical Technologist
Pittsburgh, PA · On-site
$24.03 - $32.01/hr
Ensure all medications are labeled and handed to surgeon according to established policies and ... Eligibility * Must meet one of the following: * Certified via accredited program or military ...
Entry Level One Handed information
See salary details
$12.74 - $14.31
3% of jobs
$14.31 - $15.89
8% of jobs
$16.98 is the 25th percentile. Wages below this are outliers.
$15.89 - $17.46
20% of jobs
$17.46 - $19.03
18% of jobs
The median wage is $19.11 / hr.
$19.03 - $20.61
12% of jobs
$20.61 - $22.18
11% of jobs
$22.72 is the 75th percentile. Wages above this are outliers.
$22.18 - $23.75
9% of jobs
$23.75 - $25.33
8% of jobs
$25.33 - $26.90
4% of jobs
$26.90 - $28.47
4% of jobs
$28.47 - $30.05
3% of jobs
$12
$20
$30
How much do entry level one handed jobs pay per hour?
What is the 70 30 rule in hiring?
What is the difference between Entry Level One Handed vs Entry Level Two Handed?
| Aspect | Entry Level One Handed | Entry Level Two Handed |
|---|---|---|
| Required Credentials | High school diploma or equivalent, basic safety training | High school diploma or equivalent, safety training, possibly certification |
| Work Environment | Manual tasks, confined spaces, single-handed operation | Manual tasks, larger equipment, two-handed operation |
| Industry Usage | Construction, manufacturing, assembly lines | Construction, manufacturing, assembly lines |
| Common Search Intent | Entry Level One Handed vs Entry Level Two Handed |
Entry Level One Handed roles typically involve manual tasks requiring the use of one hand, often in confined spaces or with smaller tools. Entry Level Two Handed positions may involve larger equipment or tools requiring two hands for operation. Both roles are common in construction and manufacturing industries, with similar credentials and work environments. The main difference lies in the equipment used and the physical requirements of the job.
What are the key skills and qualifications needed to thrive as an Entry Level Data Analyst, and why are they important?
What professions make 200,000 a year without a degree?
What is an entry level one handed job?
What are some effective ways to overcome challenges as an entry-level professional working one-handed in a typical office environment?
How to make 2000 a week working from home?
How to make $10,000 a month without a degree?

Full-time
Posted 2 days ago
Job description
IT Help Desk Support, Tier 1
Position Summary
The IT Help Desk Support, Tier 1 role serves as the front line of the IT experience for internal customers across the company. This position is responsible for delivering responsive, professional, and solutions-oriented support to employees in the office, warehouse, and field. Success in this role requires not only solid technical troubleshooting skills, but also strong customer service, clear communication, follow-through, and the ability to build trusting relationships with users.
This role is expected to resolve common technology issues efficiently, document work thoroughly, and create a positive support experience that helps employees stay productive. In addition to day-to-day ticket resolution, this position contributes to continuous improvement by identifying recurring issues, improving documentation, and helping strengthen the connection between IT and the business.
Key Responsibilities
• Deliver excellent internal customer service by responding to employees with professionalism, urgency, empathy, and a genuine focus on solving problems and supporting productivity.
• Serve as the first point of contact for help desk requests involving hardware, software, network access, mobile devices, printers, RF devices, and business systems.
• Build positive working relationships with users across all areas of the business, including field and operational teams, by being approachable, communicative, and dependable.
• Resolve as many issues as possible at first contact while ensuring users feel heard, informed, and confident in the support being provided.
• Communicate clearly with non-technical users, set appropriate expectations, and provide timely follow-up until issues are resolved or properly handed off.
• Accurately document incidents, troubleshooting steps, resolutions, and follow-up actions in the ticketing system to support knowledge sharing and reduce repeat work.
• Escalate issues appropriately with complete context, strong documentation, and a clear summary of actions already taken.
• Identify recurring issues, service gaps, or process breakdowns and contribute ideas for long-term fixes, standardization, automation, or training.
• Assist with onboarding, user training, and day-to-day guidance to help employees use systems and tools effectively and reduce preventable support requests.
• Maintain accurate records for supported hardware, software, and other assigned IT assets.
• Support basic server, backup, or administrative tasks as assigned by the IT team.
• Follow all company policies and standards, including safety, security, and data protection requirements.
Qualifications and Preferred Experience
Education and experience should be consistent with an entry-level IT support role while demonstrating the interpersonal skills needed to represent IT well across the organization.
• Minimum of 1 year of experience in help desk, technical support, customer support, or another user-facing IT role.
• Experience working in a fast-paced environment where responsiveness, service quality, and follow-through are important.
• Exposure to distribution, warehouse, field, or multi-site operations is preferred.
• Demonstrated ability to work effectively with people at different levels of technical comfort and business responsibility.
Technical Skills
• Working knowledge of Windows operating systems and desktop environments.
• Basic networking knowledge, including connectivity, VPN, and general troubleshooting.
• Hardware troubleshooting for PCs, printers, RF devices, and related peripherals.
• Experience using ticketing systems and documenting support activity clearly and consistently.
• Basic mobile device support.
• Helpful but not required: familiarity with warehouse, distribution, or multi-site technology environments, kiosk environments, RF scanning devices, or entry-level user account administration, backup, or server support.
What Success Looks Like
• Internal customers feel supported, respected, and confident that IT is helping them solve problems.
• Issues are resolved quickly and professionally, with strong first-contact resolution where appropriate.
• Users receive clear communication and timely follow-up.
• Tickets are well documented and useful for future reference.
• Repeat issues are identified and reduced over time.
• Stronger working relationships are built between IT and employees across the business, including the field.
• Senior IT resources are freed up by effective handling of Tier 1 support issues.