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Entry Level Nintendo Customer Service Jobs in Springfield, IL

Suttons

Installation & Warranty Technician

Springfield, IL · On-site

$23 - $29/hr

... entry-level position.) Key Responsibilities: This is not a desk job. This role is field-based and hands-on. It is not a customer service position- prior experience with installation, repair, or ...

Skechers

Retail Sales Associate

Springfield, IL · On-site

$17/hr

In this entry-level retail role, you'll engage with customers, provide exceptional customer service, and contribute to the success of the store. Whether you're passionate about retail sales, skilled ...

Skechers

Retail Sales Associate

Springfield, IL · On-site

$17/hr

In this entry-level retail role, you'll engage with customers, provide exceptional customer service, and contribute to the success of the store. Whether you're passionate about retail sales, skilled ...

Oil Changers

Oil Changers Team Member (980)

Lincoln, IL · On-site

$15/hr

If you are someone who's passionate about cars, customer service, and desires to kick start your career in the automotive industry, we want to hire you! This is an entry-level position with training ...

Oil Changers

Oil Changers Team Member (980)

Lincoln, IL · On-site

$15/hr

If you are someone who's passionate about cars, customer service, and desires to kick start your career in the automotive industry, we want to hire you! This is an entry-level position with training ...

Oil Changers

Oil Changers Team Member (980)

Lincoln, IL · On-site

$15/hr

If you are someone who's passionate about cars, customer service, and desires to kick start your career in the automotive industry, we want to hire you! This is an entry-level position with training ...

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All JobsNintendo Customer Service JobsEntry Level Nintendo Customer Service JobsEntry Level Nintendo Customer Service Jobs in Springfield, IL

Entry Level Nintendo Customer Service information

See Springfield, IL salary details

$9

$18

$26

How much do entry level nintendo customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for entry level nintendo customer service in Springfield, IL is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What does an entry level Nintendo customer service representative do?

An Entry Level Nintendo Customer Service representative assists customers with inquiries about Nintendo products, services, and accounts. Their duties include troubleshooting hardware and software issues, providing information on warranties, processing returns or exchanges, and helping with account management. They communicate with customers via phone, email, or chat, aiming to resolve issues efficiently and ensure a positive customer experience. This entry-level position typically requires strong communication skills and a passion for gaming, but not extensive prior experience.

What skills and qualifications are needed to thrive as an entry level Nintendo customer service representative?

To thrive as an Entry Level Nintendo Customer Service Representative, you need strong communication skills, basic troubleshooting abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing software, and Nintendo products is typically expected. Patience, active listening, and a customer-focused attitude help you stand out in resolving concerns efficiently. These skills ensure positive customer experiences, quick issue resolution, and uphold Nintendo's reputation for excellent service.

What types of customer issues do entry level Nintendo customer service representatives typically handle, and how are these cases resolved?

Entry Level Nintendo Customer Service representatives commonly assist customers with troubleshooting hardware and software issues, resolving account or billing inquiries, and providing guidance on product usage. They may also handle questions about warranty and repair processes. Representatives follow structured protocols and use internal knowledge bases to deliver accurate solutions, while collaborating with technical teams or escalating complex issues as needed. This role requires patience, clear communication, and a customer-focused attitude to ensure positive experiences for Nintendo users.

What is the difference between Entry Level Nintendo Customer Service vs Entry Level Sony Customer Support?

AspectEntry Level Nintendo Customer ServiceEntry Level Sony Customer Support
Required CredentialsHigh school diploma, basic technical knowledgeHigh school diploma, basic technical knowledge
Work EnvironmentCustomer support centers, retail storesCustomer support centers, online chat, phone support
Employer & IndustryVideo game industry, NintendoElectronics & entertainment, Sony
Common Search & ComparisonYesYes

Both roles involve assisting customers with product issues, troubleshooting, and providing support. The main difference lies in the brand and specific product knowledge required. Nintendo Customer Service focuses on Nintendo gaming consoles and games, while Sony Customer Support handles Sony electronics and entertainment products. Both positions typically require similar credentials and work environments, making them common points of comparison for job seekers in the gaming and electronics industries.

What qualifications do you need to work at Nintendo?

For an entry-level Nintendo customer service position, candidates typically need a high school diploma or equivalent, strong communication skills, and basic computer proficiency. Previous customer service experience and familiarity with gaming products can be advantageous but are not always required.

What are popular job titles related to Entry Level Nintendo Customer Service jobs in Springfield, IL?

For Entry Level Nintendo Customer Service jobs in Springfield, IL, the most frequently searched job titles are:

What job categories do people searching Entry Level Nintendo Customer Service jobs in Springfield, IL look for?

The top searched job categories for Entry Level Nintendo Customer Service jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Entry Level Nintendo Customer Service jobs?

Cities near Springfield, IL with the most Entry Level Nintendo Customer Service job openings:

Entry Level Nintendo Customer Service jobs near you
Infographic showing various Entry Level Nintendo Customer Service job openings in Springfield, IL as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,750 per year, or $18.6 per hour.

Installation & Warranty Technician

Suttons

Springfield, IL • On-site

$23 - $29/hr

Full-time

Medical, PTO

Re-posted 26 days ago

Key responsibilities

  • Handle service tickets and requests involving roofing, siding, windows, doors, gutters, decks, sunrooms, and remodeling projects by troubleshooting, diagnosing issues, and executing repairs or adjustments.

  • Perform assessments to diagnose problems with products or installations and ensure all work meets quality standards and craftsmanship.

  • Communicate professionally with customers on-site, provide explanations of issues and solutions, and complete all required documentation related to service, warranty, and follow-up reports.

Job description

About Sutton's:
Sutton's is a premier family-owned and operated home improvement company with a storied history dating back to 1946. Located in Springfield, Illinois, we have evolved from our roots as a roofing and siding company to a full-service home improvement leader in the region. Our dedication to quality, integrity, and customer satisfaction has been the cornerstone of our success for over 77 years.Job Overview:
We are currently seeking a skilled Technician to join our dynamic team. This role is crucial to maintaining the high standards of service and quality that Sutton's is known for. As a Service Technician, you will be the frontline in addressing service-related callbacks across a broad spectrum of home improvement projects including roofing, siding, replacement windows, doors, gutters, decks, sunrooms, and select remodeling projects. Some of this will be warranty work that requires installation for certain products. (This is not an entry-level position.)Key Responsibilities:
This is not a desk job. This role is field-based and hands-on. It is not a customer service position-prior experience with installation, repair, or construction is required.
-Service & Repair - Efficiently handle service tickets and requests involving roofing, siding, windows, doors, gutters, decks, sunrooms, and remodeling projects. Responsibilities include troubleshooting, diagnosing issues, and executing repairs or adjustments to ensure proper functionality and customer satisfaction.
-Quality Assurance -Perform thorough assessments to accurately diagnose problems with products or installations. Ensure all completed work meets the high standards and craftsmanship associated with the Sutton's brand.
-Customer Interaction - Communicate professionally and respectfully with customers while on-site. Provide clear explanations of issues and solutions, respond promptly to service calls, and ensure their concerns are fully addressed.
-Technical Expertise - Maintain current knowledge of industry standards, new products, and modern installation techniques. Apply this expertise to deliver top-tier service and repairs across all product lines.
-Documentation - Complete all required paperwork, service documentation, warranty forms, and follow-up reports. Keep accurate records of job status, materials used, and resolutions provided.
Qualifications:
- Proven experience as a service technician in the home improvement industry, with a broad knowledge of products and services related to roofing, siding, windows, doors, and more.
- Strong troubleshooting and problem-solving skills, with the ability to diagnose and resolve issues efficiently.
- Excellent communication and customer service skills, with a commitment to resolving customer issues with a positive outcome.
- Valid driver's license and a clean driving record.
- Ability to work independently and manage service calls effectively.
- High school diploma or equivalent; additional certification in trade school or relevant field is a plus.What Sutton's Offers:
- Competitive compensation package.
- Opportunities for professional growth and development.
- A supportive team environment within a reputable, family-owned business.
- Benefits package including health insurance, paid vacation, and holidays.
- A commitment to safety, quality, and customer satisfaction.
- Hourly Pay range for this position is currently $22 to $28 per hour
Service Technician Job Requirements:
1. Positive Attitude: Approach all tasks and challenges with a can-do attitude, ensuring a positive work environment and customer interactions.
2. Roofing Experience: Demonstrated experience in roofing, including knowledge of materials, installation techniques, and repair methods.
3. No Fear of Heights: Comfortable working at heights, with the ability to safely navigate roofing and other elevated project sites.
4. Verifiable Work Experience: Must have proven work experience in the home improvement industry or a closely related field, with references to validate skills and performance.
5. Valid Driver's License: Possession of a valid driver's license with a clean driving record to travel to job sites and service calls.
6. Positive Background Check: Successful completion of a background check, confirming professionalism and suitability for the role.
7. Own Tools: Possession of a full set of tools necessary for performing a wide range of service and repair tasks.
8. Truck: Ownership of or access to a truck suitable for transporting tools, equipment, and materials to and from job sites.

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