Customer Service Agent
$33K - $41K/yr
We are currently seeking a Customer Service Agent to join our growing team in Detroit. The ideal ... Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner
Customer Service Agent
$33K - $41K/yr
We are currently seeking a Customer Service Agent to join our growing team in Detroit. The ideal ... Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner
Customer Service Agent
Detroit, MI · On-site
$33K - $41K/yr
We are currently seeking a Customer Service Agent to join our growing team in Detroit. The ideal ... Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner
Customer Service Agent
Detroit, MI · On-site
$33K - $41K/yr
We are currently seeking a Customer Service Agent to join our growing team in Detroit. The ideal ... Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner
Responding promptly to customer inquiries via phone, email, and live chat. * Providing information ... Agent is an equal opportunity employer and encourages applications from individuals of all ...
Quick apply
Responding promptly to customer inquiries via phone, email, and live chat. * Providing information ... Agent is an equal opportunity employer and encourages applications from individuals of all ...
OVERVIEW OF ESSENTIAL JOB FUNCTIONS: 1. Act as Live Chat agent: * Provide excellent customer care that fosters good relationships with examinees. * Supply accurate, complete, and timely responses to ...
OVERVIEW OF ESSENTIAL JOB FUNCTIONS: 1. Act as Live Chat agent: * Provide excellent customer care that fosters good relationships with examinees. * Supply accurate, complete, and timely responses to ...
Electronic Communications CSR
San Diego, CA · On-site
$16.25 - $22/hr
It's ideal for both entry-level applicants and experienced candidates looking for a stable opportunity with a supportive team. What you'll do * Respond to customers through email and live chat as the ...
Electronic Communications CSR
San Diego, CA · On-site
$16.25 - $22/hr
It's ideal for both entry-level applicants and experienced candidates looking for a stable opportunity with a supportive team. What you'll do * Respond to customers through email and live chat as the ...
Business Development Center Agent Liberty Honda Executive Auto Group has proudly served our ... Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
Business Development Center Agent Liberty Honda Executive Auto Group has proudly served our ... Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
Business Development Center Agent Liberty Honda Executive Auto Group has proudly served our ... Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
Business Development Center Agent Liberty Honda Executive Auto Group has proudly served our ... Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
Reservations Agent - Seasonal
Stone Mountain, GA · On-site
$14.50 - $18/hr
The Reservations Agent - Seasonal is responsible for providing the highest level of support to ... Provides overflow multi-channel support (inbound phone, live chat, e-mail, and fax) during times of ...
Reservations Agent - Seasonal
Stone Mountain, GA · On-site
$14.50 - $18/hr
The Reservations Agent - Seasonal is responsible for providing the highest level of support to ... Provides overflow multi-channel support (inbound phone, live chat, e-mail, and fax) during times of ...
Business Development Center Agent Liberty Honda Executive Auto Group has proudly served our ... Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
Business Development Center Agent Liberty Honda Executive Auto Group has proudly served our ... Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
BDC Agent
Hartford, CT · On-site
Business Development Center Agent Liberty Honda Executive Auto Group has proudly served our ... Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
BDC Agent
Hartford, CT · On-site
Business Development Center Agent Liberty Honda Executive Auto Group has proudly served our ... Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
Reservations Agent - Seasonal
$14.50 - $18/hr
The Reservations Agent - Seasonal is responsible for providing the highest level of support to ... Provides overflow multi-channel support (inbound phone, live chat, e-mail, and fax) during times of ...
Reservations Agent - Seasonal
$14.50 - $18/hr
The Reservations Agent - Seasonal is responsible for providing the highest level of support to ... Provides overflow multi-channel support (inbound phone, live chat, e-mail, and fax) during times of ...
Reservations Agent - Seasonal
$14.50 - $18/hr
The Reservations Agent - Seasonal is responsible for providing the highest level of support to ... Provides overflow multi-channel support (inbound phone, live chat, e-mail, and fax) during times of ...
Reservations Agent - Seasonal
$14.50 - $18/hr
The Reservations Agent - Seasonal is responsible for providing the highest level of support to ... Provides overflow multi-channel support (inbound phone, live chat, e-mail, and fax) during times of ...
Reservations Agent - Seasonal
$14.50 - $18/hr
The Reservations Agent - Seasonal is responsible for providing the highest level of support to ... Provides overflow multi-channel support (inbound phone, live chat, e-mail, and fax) during times of ...
Reservations Agent - Seasonal
$14.50 - $18/hr
The Reservations Agent - Seasonal is responsible for providing the highest level of support to ... Provides overflow multi-channel support (inbound phone, live chat, e-mail, and fax) during times of ...
Reservations Agent - Seasonal
Stone Mountain, GA · On-site
$14.50 - $18/hr
The Reservations Agent - Seasonal is responsible for providing the highest level of support to ... Provides overflow multi-channel support (inbound phone, live chat, e-mail, and fax) during times of ...
Reservations Agent - Seasonal
Stone Mountain, GA · On-site
$14.50 - $18/hr
The Reservations Agent - Seasonal is responsible for providing the highest level of support to ... Provides overflow multi-channel support (inbound phone, live chat, e-mail, and fax) during times of ...
Business Development Center Agent Liberty Honda Executive Auto Group has proudly served our ... Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
Business Development Center Agent Liberty Honda Executive Auto Group has proudly served our ... Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
Reservations Agent - Seasonal
Stone Mountain, GA · On-site
$14.50 - $18/hr
The Reservations Agent - Seasonal is responsible for providing the highest level of support to ... Provides overflow multi-channel support (inbound phone, live chat, e-mail, and fax) during times of ...
Reservations Agent - Seasonal
Stone Mountain, GA · On-site
$14.50 - $18/hr
The Reservations Agent - Seasonal is responsible for providing the highest level of support to ... Provides overflow multi-channel support (inbound phone, live chat, e-mail, and fax) during times of ...
Reservations Agent - Seasonal
$14.50 - $18/hr
The Reservations Agent - Seasonal is responsible for providing the highest level of support to ... Provides overflow multi-channel support (inbound phone, live chat, e-mail, and fax) during times of ...
Reservations Agent - Seasonal
$14.50 - $18/hr
The Reservations Agent - Seasonal is responsible for providing the highest level of support to ... Provides overflow multi-channel support (inbound phone, live chat, e-mail, and fax) during times of ...
Reservations Agent - Seasonal
Stone Mountain, GA · On-site
$14.50 - $18/hr
The Reservations Agent - Seasonal is responsible for providing the highest level of support to ... Provides overflow multi-channel support (inbound phone, live chat, e-mail, and fax) during times of ...
Reservations Agent - Seasonal
Stone Mountain, GA · On-site
$14.50 - $18/hr
The Reservations Agent - Seasonal is responsible for providing the highest level of support to ... Provides overflow multi-channel support (inbound phone, live chat, e-mail, and fax) during times of ...
Electronic Communications CSR
$16.25 - $22/hr
It's ideal for both entry-level applicants and experienced candidates looking for a stable opportunity with a supportive team. What you'll do * Respond to customers through email and live chat as the ...
Electronic Communications CSR
$16.25 - $22/hr
It's ideal for both entry-level applicants and experienced candidates looking for a stable opportunity with a supportive team. What you'll do * Respond to customers through email and live chat as the ...
Reservations Agent - Seasonal
Stone Mountain, GA · On-site
$14.50 - $18/hr
The Reservations Agent - Seasonal is responsible for providing the highest level of support to ... Provides overflow multi-channel support (inbound phone, live chat, e-mail, and fax) during times of ...
Reservations Agent - Seasonal
Stone Mountain, GA · On-site
$14.50 - $18/hr
The Reservations Agent - Seasonal is responsible for providing the highest level of support to ... Provides overflow multi-channel support (inbound phone, live chat, e-mail, and fax) during times of ...
Entry Level Live Chat Agent information
What are the key skills and qualifications needed to thrive as an Entry Level Live Chat Agent, and why are they important?
To thrive as an Entry Level Live Chat Agent, you need strong written communication skills, basic computer literacy, and typically a high school diploma or equivalent. Familiarity with live chat platforms, customer relationship management (CRM) systems, and ticketing tools is often required. Excellent problem-solving abilities, patience, and a customer-focused attitude help agents stand out in delivering positive experiences. These skills are crucial for efficiently addressing customer inquiries, ensuring satisfaction, and maintaining brand reputation in a digital environment.
What are some common challenges faced by entry level live chat agents and how can they be overcome?
Entry level live chat agents often encounter challenges such as managing multiple conversations simultaneously, handling difficult or upset customers, and quickly learning a company's products or services. To overcome these, it's helpful to develop strong multitasking skills, remain calm and empathetic under pressure, and take advantage of training resources provided by the employer. Regular feedback from supervisors and collaborating with more experienced team members can also accelerate learning and improve performance.
What are entry level live chat agents?
Entry level live chat agents are customer service professionals who assist customers through online chat platforms. They typically answer questions, provide support, and resolve issues related to products or services in real time. These positions are often suitable for those new to customer service, as they require strong communication skills but usually offer on-the-job training. Entry level live chat agents work for a variety of industries, including retail, technology, and finance. The role often provides flexible scheduling and can sometimes be performed remotely.
What is the difference between Entry Level Live Chat Agent vs Customer Service Representative?
| Aspect | Entry Level Live Chat Agent | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; basic communication skills | High school diploma or equivalent; customer service experience |
| Work Environment | Online, remote or call center setting | Call centers, retail, or office settings |
| Industry Usage | Primarily in e-commerce, tech, and online services | Retail, telecom, banking, and various industries |
Both roles involve assisting customers, but Entry Level Live Chat Agents focus on online chat support, while Customer Service Representatives may handle calls, emails, or in-person interactions. The chat agent role often requires quick typing skills and familiarity with chat platforms, whereas customer service reps may need broader communication skills. Understanding these differences helps job seekers choose the best fit for their skills and career goals.
More about Entry Level Live Chat Agent jobs
What cities are hiring for Entry Level Live Chat Agent jobs? Cities with the most Entry Level Live Chat Agent job openings:
What are the most commonly searched types of Live Chat Agent jobs? The most popular types of Live Chat Agent jobs are:
What states have the most Entry Level Live Chat Agent jobs? States with the most job openings for Entry Level Live Chat Agent jobs include:
What job categories do people searching Entry Level Live Chat Agent jobs look for? The top searched job categories for Entry Level Live Chat Agent jobs are:
$33K - $41K/yr
Full-time
Medical, Dental, Vision, PTO
Posted 4 days ago
Job description
Company Description
About Us:
At Sharpcontra, we are committed to providing exceptional customer service and operational excellence in all our service areas. With a dedication to professionalism and client satisfaction, we create seamless experiences for our guests and business partners. Our team thrives in a supportive, structured environment that values collaboration, integrity, and attention to detail.
Job Description
Job Description
We are currently seeking a Customer Service Agent to join our growing team in Detroit. The ideal candidate will serve as the first point of contact for customers, providing professional support, resolving inquiries, and ensuring a positive customer experience. If you enjoy working in a fast-paced environment and have a passion for helping others, we encourage you to apply.
Responsibilities
Respond to customer inquiries via phone, email, and live chat in a timely and courteous manner
Provide accurate product and service information
Resolve complaints and escalate issues as needed
Maintain records of customer interactions and transactions
Collaborate with team members to improve customer service processes
Ensure high levels of customer satisfaction and professionalism at all times
Qualifications
Qualifications
High school diploma or equivalent; associate degree preferred
Proven experience in a customer service or call center environment
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Ability to multitask and work under pressure
Basic computer proficiency and familiarity with customer management software
Additional Information
Benefits
Competitive salary: $33,000 - $41,000 annually
Opportunities for career advancement and skill development
Paid training and onboarding
Health, dental, and vision insurance packages
Supportive team environment
Paid time off and holidays