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Entry Level It Support Jobs in Florida (NOW HIRING)

L7 Solutions

IT Support Escalation

Fort Lauderdale, FL · On-site

$20.50 - $28.25/hr

Responsibilities : • Provide IT support relating to issues with internal systems and network infrastructure. • Support services for Microsoft-related technologies: Windows Server, Exchange, SQL ...

KB Global Inc

IT Support Technician

Pompano Beach, FL · On-site

$20.25 - $27.75/hr

Looking for an IT Support Technician to provide remote and on-site support. The right candidate ... VPN connectivity * Entry-level server support * Hardware issues * Line of business support * Office ...

KB Global Inc

IT Support Technician

Pompano Beach, FL · On-site

$20.25 - $27.75/hr

Looking for an IT Support Technician to provide remote and on-site support. The right candidate ... VPN connectivity * Entry-level server support * Hardware issues * Line of business support * Office ...

Apex Informatics

IT Support Technician

Ocoee, FL · On-site

$19 - $26/hr

Title: IT Support Technician Location: Ocoee, FL Position Summary We are seeking a skilled Customer Support Technician to join our IT team. This role provides both in-person and remote technical ...

L7 Solutions

IT Support Technician

Fort Lauderdale, FL · On-site

$42K - $55K/yr

IT Support Technician - Launch Your Tech Career with L7 Solutions! L7 Solutions, a leading IT and cybersecurity provider, is seeking a skilled IT Support Technician to deliver top-tier technical ...

OneArc

IT Support Specialist

Orlando, FL

As an IT Support Specialist based out of our Orlando, FL office, you will be a key player on this team, directly impacting employee productivity and satisfaction across the business. Key ...

PRODIGY Complete IT Solutions

Be Seen First

IT Support Professional

Clearwater, FL · On-site

$65K/yr

Who We Are Looking For We are seeking a high‐character, high‐competence IT professional who ... Role Overview You will be responsible for delivering and supporting Microsoft‐centric ...

OneArc

IT Support Specialist

Orlando, FL · On-site

As an IT Support Specialist based out of our Orlando, FL office, you will be a key player on this team, directly impacting employee productivity and satisfaction across the business. Key ...

SpaceX

IT Support Technician

Cape Canaveral, FL

$18.25 - $25/hr

IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT support technician with strong knowledge and experience in world class IT service delivery. Candidates must have experience working in ...

PRODIGY Complete IT Solutions

Be Seen First

IT Support Professional

Clearwater, FL · On-site

$65K/yr

Who We Are Looking For We are seeking a high‐character, high‐competence IT professional who ... Role Overview You will be responsible for delivering and supporting Microsoft‐centric ...

Ransom Everglades

IT Support Specialist

Miami, FL · On-site

The IT Support Specialist assists computer users by answering questions, resolving technical issues, maintaining the school's software and computer equipment, and facilitating operational procedures ...

Cumming Group

IT Support Technician

Miami, FL

$22.93 - $29.06/hr

The IT Support Technician is the initial support level responsible for internal technical support for computer workstation hardware, operating system, software, network, printing, and Internet access ...

Parsons

IT Support Tech

Miami, FL

$22.93 - $40.14/hr

Parsons is looking for an amazingly talented IT Support Technician to join our team! In this role you will get to support the Project Manager on various IT projects that enhance the fabric of our ...

SpaceX

IT Support Technician

Cape Canaveral, FL · On-site

$18.25 - $25/hr

Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT suppor ...

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All JobsIt Support JobsEntry Level It Support JobsEntry Level It Support Jobs in Florida

Entry Level It Support information

See Florida salary details

$8

$13

$19

How much do entry level it support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for entry level it support in Florida is $13.89, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $15.29 per hour, depending on experience, location, and employer.

What is the difference between Entry Level IT Support vs Help Desk Technician?

AspectEntry Level IT SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+Similar certifications, often including CompTIA A+
Work EnvironmentCorporate, small business, or IT service providersHelp desk or call center environments, remote support
Job ResponsibilitiesBasic troubleshooting, hardware/software support, network issuesResponding to user tickets, remote troubleshooting, customer communication
Industry UsageCommon entry point in IT departmentsFrequent role in customer support and IT service companies

Both roles involve entry-level troubleshooting and support skills, often requiring similar certifications. While Entry Level IT Support may encompass a broader range of technical tasks, Help Desk Technicians primarily focus on remote user support and ticket management. The roles are closely related and often overlap, serving as foundational positions in IT support careers.

What do entry level IT support professionals do?

Entry Level IT Support professionals commonly address a wide range of technical issues, including troubleshooting hardware and software problems, resolving connectivity issues, resetting passwords, and assisting with printer or peripheral configurations. They often serve as the first point of contact for employees experiencing technical difficulties, which requires effective communication and problem-solving skills. These professionals usually work closely with more senior IT staff and may escalate complex issues for further investigation, making teamwork an important part of the role.

What are the key skills and qualifications needed for entry level IT support?

To thrive as an Entry Level IT Support Specialist, you need foundational knowledge of computer hardware, operating systems, basic networking, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems, remote desktop tools, and troubleshooting software is typically required. Strong problem-solving abilities, patience, and effective communication are crucial soft skills for assisting non-technical users. These skills ensure timely and accurate technical support, contributing to efficient business operations and high user satisfaction.

What is an entry level IT support?

Entry level IT support jobs are positions that assist users with technical issues related to computer systems, software, and hardware. These roles typically involve troubleshooting problems, installing and configuring technology, and providing guidance to end users. People in these jobs often work as help desk technicians or support specialists and are usually the first point of contact for technical help. They require basic knowledge of computer systems and strong problem-solving and communication skills. Entry level IT support roles are a common starting point for a career in information technology.
What are the most commonly searched types of It Support jobs in Florida? The most popular types of It Support jobs in Florida are:
What are popular job titles related to Entry Level It Support jobs in Florida? For Entry Level It Support jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Entry Level It Support jobs in Florida look for? The top searched job categories for Entry Level It Support jobs in Florida are:
What cities in Florida are hiring for Entry Level It Support jobs? Cities in Florida with the most Entry Level It Support job openings:
Entry Level It Support jobs near you
Infographic showing various Entry Level It Support job openings in Florida as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $28,898 per year, or $13.9 per hour.

IT Support Escalation

L7 Solutions

Fort Lauderdale, FL • On-site

$20.50 - $28.25/hr

Full-time

Re-posted 13 days ago

Job description

Job Summary:
L7 Solutions, a leader in IT and cybersecurity, is seeking an experienced IT Support Escalation to handle advanced technical issues and provide top-tier support. In this role, you'll troubleshoot complex problems, assist frontline technicians, and ensure seamless IT operations for our clients.
Responsibilities:
• Provide IT support relating to issues with internal systems and network infrastructure.
• Support services for Microsoft-related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
• Support services for virtualization technologies: VMware, Citrix, and Microsoft.
• Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
• Administer hosted and cloud solutions for customers using technologies that meet their requirements.
• Support disaster recovery solutions.
• Remote access solution support: VPN, Terminal Services, and Citrix.
• Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets.
• Document maintenance for all computer systems and network infrastructure.
• Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, or agreed outages.
• Improve customer service, perception, and satisfaction.
• Escalate service or project issues that cannot be completed within agreed service levels.
• Business awareness: specific knowledge of the customer and how IT relates to their business strategy and goals.
• Document internal processes and procedures related to duties and responsibilities.
• Review IT publications and online materials to remain up-to-date with current and future technologies emerging in the industry.
• Assist with projects as needs dictate and drive completion of deliverables on his/her own as needed.
• Also responsible for assisting in the maintenance of the design and integrity of the internal systems, including customer-facing hosted and cloud environments.
Qualifications:
Required:
• Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP.
• Interpersonal skills: such as telephony skills, communication skills, active listening, and customer care.
• Diagnosis skills of technical issues.
• Ability to multi-task and adapt to changes quickly.
• Technical awareness: an ability to match resources to technical issues appropriately.
• Service awareness of all organization’s key IT services for which support is being provided.
• Understanding of support tools, techniques, and how technology is used to provide IT services.
• Typing skills to ensure quick and accurate entry of service requests.
Company:
L7 Solutions has been serving the South Florida area since 2001, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. Founded in 2004, the company is headquartered in Perth, AUS, with a team of 11-50 employees. The company is currently Early Stage.

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