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Entry Level It Helpdesk Jobs in Spring, TX (NOW HIRING)

IT Support Specialist

Houston, TX ยท On-site

$55K - $65K/yr

This hybrid role combines traditional IT desktop/helpdesk responsibilities with monitoring and troubleshooting of electronic data interchange (EDI) transactions critical to logistics and ...

IT Support Technician

Houston, TX ยท On-site

$20.50 - $28.25/hr

Document procedures, configurations, and resolutions in the IT knowledge base REQUIRED QUALIFICATIONS * 2+ years of experience in an IT Service Desk, help desk, or desktop support role * Hands-on ...

What We Are Looking For: * 2+ years in helpdesk, desktop support, or IT support. * Hands-on troubleshooting across both macOS and Windows - OS, hardware, peripherals, and common apps. * Solid grasp ...

We help solve some of society's greatest challenges, fostering a better future through our agility ... Join IFS. IT Operations is the frontline connection between IT@IFS and our global user community.

We help solve some of society's greatest challenges, fostering a better future through our agility ... Join IFS. IT Operations is the frontline connection between IT@IFS and our global user community.

IT Support Specialist

Tomball, TX ยท On-site

$65K - $80K/hr

... of IT support, help desk, or similar experience preferred ยท Basic understanding of computer hardware, software, and network access ยท Experience with Microsoft Office, email systems, and user ...

Qualifications Required Experience in IT support, Service Desk operations, compliance, or endpoint management. Familiarity with Microsoft Intune and Microsoft 365 environments. Knowledge of ...

The department manages the Firm's user IT, software, hardware, AV, and telephone support, providing ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

Associate IT Support Specialist

Houston, TX ยท On-site

$75K - $105K/yr

At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of ... What You'll Do The Associate IT Support Specialist will help with the following: Onsite Success ...

Showing results 41-60

Entry Level It Helpdesk information

See Spring, TX salary details

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How much do entry level it helpdesk jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level it helpdesk in Spring, TX is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.12 per hour, depending on experience, location, and employer.

What is an entry level IT helpdesk?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

What are the typical challenges an entry level IT helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are the key skills and qualifications needed to thrive as an entry level IT helpdesk technician?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.
What are the most commonly searched types of It Helpdesk jobs in Spring, TX? The most popular types of It Helpdesk jobs in Spring, TX are:
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What job categories do people searching Entry Level It Helpdesk jobs in Spring, TX look for? The top searched job categories for Entry Level It Helpdesk jobs in Spring, TX are:
What cities near Spring, TX are hiring for Entry Level It Helpdesk jobs? Cities near Spring, TX with the most Entry Level It Helpdesk job openings:
Infographic showing various Entry Level It Helpdesk job openings in Spring, TX as of July 2026, with employment types broken down into 81% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $42,852 per year, or $20.6 per hour.

IT Support Specialist

Hermann Forwarding

Houston, TX โ€ข On-site

$55K - $65K/yr

Full-time

Posted 13 days ago


Job description


Job Description:

Position Summary
The IT Support Specialist provides end-user technical support across the organization while also supporting and maintaining EDI transportation interfaces that connect internal systems with carriers, brokers, and trading partners. This hybrid role combines traditional IT desktop/helpdesk responsibilities with monitoring and troubleshooting of electronic data interchange (EDI) transactions critical to logistics and transportation operations. This position is 100% on-site.

Key Responsibilities

Desktop & End-User Support

  • Provide Tier 1/2 support for desktops, laptops, mobile devices, printers, and peripherals
  • Image, deploy, and configure workstations; manage software installations and updates
  • Troubleshoot hardware, OS, network connectivity, and application issues
  • Manage user accounts, permissions, and access requests (Active Directory / Azure AD)
  • Maintain IT asset inventory and support onboarding/offboarding of employees
  • Escalate complex issues to appropriate infrastructure or vendor teams
  • EDI Transportation Interface Support
  • Monitor daily EDI transaction flows (e.g., 204, 210, 214, 990, 997) between internal TMS/WMS and carrier/broker trading partners
  • Troubleshoot failed or rejected EDI transactions and coordinate resolution with trading partners, carriers, and internal teams
  • Support mapping, testing, and onboarding of new EDI trading partners and transportation providers
  • Partner with logistics, transportation, and supply chain teams to resolve data discrepancies affecting shipment visibility, billing, or tracking
  • Document interface configurations, error codes, and resolution procedures
  • Windows and/or macOS administration
  • Active Directory / Azure AD (user, group, and permissions management)
  • Hardware troubleshooting (desktops, laptops, printers, peripherals)
  • Software installation, patching, and imaging (SCCM, Intune, or similar)
  • Basic networking (TCP/IP, DNS, DHCP, VPN troubleshooting)
  • Ticketing systems
  • Remote support tools

Qualifications

  • 2+ years in desktop/IT support; supporting multiple sites/locations a plus
  • Familiarity with Windows OS, Active Directory, ticketing systems (ServiceNow, Freshservice, etc.)
  • Strong troubleshooting, communication, and cross-functional coordination skills
  • Basic understanding of EDI standards (X12) and transportation transaction sets is a plus
  • Exposure to EDI or transportation systems a plus
  • Experience with TMS/WMS platforms (e.g., Manhattan, Blue Yonder, SAP EWM) is a plus
  • Customer service orientation / communication skills
  • Ability to prioritize and triage tickets
  • Documentation habits (writing clear tickets, KB articles)
  • Comfortable working independently across sites