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Entry Level It Helpdesk Jobs in Spring, TX (NOW HIRING)

Houston Eye Associates

IT Help Desk Analyst

Houston, TX · On-site

... information sessions aimed to promote end user adoption of technology products and services Educate customers on problem resolutions to minimize repeat requests and provide timely follow-up Provides ...

Houston Eye Associates

IT Help Desk Analyst

Houston, TX · On-site

... information sessions aimed to promote end user adoption of technology products and services Educate customers on problem resolutions to minimize repeat requests and provide timely follow-up Provides ...

Reveljobs

IT Manager

Houston, TX · Remote

$90K - $135K/hr

A healthcare organization is seeking an experienced IT Manager to lead a remote team focused on ... help desk, or training Experience supporting EHR, EMR, practice management, revenue cycle ...

Yinlun TDI LLC

IT Specialist

Houston, TX · On-site

Summary The IT Support Specialist - Manufacturing Systems provides first level support for business ... Help maintain data accuracy and consistency across systems * Assist with improving system usage and ...

YINLUN TDI LLC

IT Specialist

Houston, TX

Summary The IT Support Specialist - Manufacturing Systems provides first level support for business ... Help maintain data accuracy and consistency across systems * Assist with improving system usage and ...

aptlogix LLC

Help Desk Analyst

Houston, TX

$19.50 - $26.75/hr

Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) * 2+ years of experience in IT Helpdesk/Desktop Support role * Strong knowledge of: * Windows Operating Systems

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All JobsEntry Level It Helpdesk JobsEntry Level It Helpdesk Jobs in Spring, TX

Entry Level It Helpdesk information

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How much do entry level it helpdesk jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for entry level it helpdesk in Spring, TX is $20.60, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.12 per hour, depending on experience, location, and employer.

What are entry level IT helpdesk jobs?

Entry level IT helpdesk jobs are positions where individuals provide basic technical support and troubleshooting assistance to users within an organization. These roles often involve responding to helpdesk tickets, resolving common hardware and software issues, and guiding users through solutions over the phone, email, or in person. Entry level IT helpdesk staff are typically the first point of contact for technical problems and may also assist with setting up computers, installing software, and maintaining system security. These jobs require strong communication skills, basic IT knowledge, and a willingness to learn on the job. They provide an excellent starting point for a career in IT, offering hands-on experience and opportunities for advancement.

What are the typical challenges an Entry Level IT Helpdesk professional might face in their first few months?

Entry Level IT Helpdesk professionals often encounter challenges such as managing high volumes of support requests, learning to troubleshoot unfamiliar software and hardware issues, and adapting to ticketing systems used by the organization. Balancing the need to resolve issues quickly with thorough documentation can also be demanding. However, these challenges provide valuable hands-on experience and opportunities to develop strong communication and technical problem-solving skills, which are crucial for career advancement in IT support.

What are the key skills and qualifications needed to thrive as an Entry Level IT Helpdesk technician, and why are they important?

To thrive as an Entry Level IT Helpdesk technician, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common office software is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve user issues and explain technical solutions clearly. These skills are crucial to ensure efficient technical support, user satisfaction, and smooth IT operations within an organization.
What are popular job titles related to Entry Level It Helpdesk jobs in Spring, TX? For Entry Level It Helpdesk jobs in Spring, TX, the most frequently searched job titles are:
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What cities near Spring, TX are hiring for Entry Level It Helpdesk jobs? Cities near Spring, TX with the most Entry Level It Helpdesk job openings:
Entry Level It Helpdesk jobs near you
Infographic showing various Entry Level It Helpdesk job openings in Spring, TX as of June 2026, with employment types broken down into 80% Full Time, 10% Part Time, and 10% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,852 per year, or $20.6 per hour.
IT Help Desk Analyst

IT Help Desk Analyst

Houston Eye Associates

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Houston Eye Associates rating

8.7

Company rating: 8.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

LOCATION: 2855 Gramercy St. Houston, TX 77025 Some travel to other HEA Satellite offices may be required.
POSITION SUMMARY
Contributes to the organization by providing support for resolution and requests reported by employees and Physicians. Responsibilities include initial assessment, triage, research, and resolution of complex incidents regarding the use of software products and/or infrastructure components. will be provided onsite, remotely, over the phone, or via email. They will be required to develop solutions for network, desktop, and server problems. They will have the ability to analyze existing systems and make proactive recommendations for improvements. Develops, maintains, and implements all systems, applications, and networking configurations
ESSENTIAL DUTIES & RESPONSIBILITIES
Resolving incidents in a timely manner to meet the defined Service Level Targets.
Create accurate and clear resolution documentation within the incident ticket
Escalation of incidents as needed
Share incident resolution knowledge by creating process when one does not exist.
Provide remote assistance to staff during high call/ticket volumes
Perform support functions such as peripheral equipment, software installs, configurations, wireless and LAN configuration and resolve access issues, and others as required support
Identify malfunctions with software applications, network and hardware take appropriate action to resolve issues ensuring data/system integrity
Ensure on-boarding & off-boarding and asset management processes are followed
Ensure incident ticket quality standards are met to facilitate escalation to tier 3 and can be used for queries by end users concerning the status of Incidents, Service Requests, and changes (RFC)
Assist with trend and root cause analysis
Identify and communicate problem trends found as part of incident resolution
Conduct information sessions aimed to promote end user adoption of technology products and services
Educate customers on problem resolutions to minimize repeat requests and provide timely follow-up
Provides after hours and on-call support as needed
Maintain and protect confidentiality with regard to all aspects of patient care and employee information
Serve as Project Manager as assigned by Leadership
All other duties as assigned.
PHYSICAL DEMANDS/WORK ENVIRONMENT
Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Ability to periodically lift up to 25 lbs. Work is performed in an office environment. Work may be stressful at times. Contact may involve dealing with angry or upset people. Staff must remain flexible and available to provide staffing assistance for any/all disaster or emergency situations.
Classified as having no occupational exposure to Bloodborne Pathogens.
Exposure to communicable disease
SUPERVISORY RESPONSIBILITIES
This position does not have any direct reports.
We Proudly Offer:
  • Continuing Education including JCAHPO & ABOC
  • Holidays & Paid Time Off
  • Bereavement Leave
  • Superior Benefits Package:
    • Medical
    • Dental
    • 401(K)
    • Free Life Insurance & LTD
    • Eye Care Benefits & Optical Discounts

Equal Opportunity Employer M/F/H/V
COMPETENCIES
EDUCATION Bachelors Degree preferred
CERTIFICATIONS & LICENSES Specialized technical certifications in Microsoft preferred
Computer Certifications preferred (A+, MCP) preferred
EXPERIENCE
1 years experience of desk side or remote support with experience in Windows operating systems and software applications in a business environment
Experience removing spyware/ malware/ adware and viruses
Experience providing remote support for users
Hands on experience with PCs and electronics
Self-motivation to succeed and a proactive attitude

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