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Entry Level It Help Desk Jobs in Renton, WA (NOW HIRING)

Collabera

Implementation Specialist - IT

Seattle, WA · On-site

Help desk, client services, or customer service: 2 years. Advanced WAN and LAN cabling support: 1 year. Project management experience in an information technology environment: 1 year. Additional ...

American Capital Group

IT Support Technician

Bellevue, WA · On-site

$27 - $33/hr

What We're Looking For * 1+ years of experience in an IT support, help desk, or service desk role (internships and customer-facing technical roles count). * Associate degree or higher in Information ...

Vimly

IT Support Analyst II

Seattle, WA

$55K - $65K/yr

Prioritize assigned help desk requests, routinemaintenanceand project-related tasks in partnership with IT team members. * Deliver consultation and training on technology use and computer ...

Addison Group

IT Administrator

Bothell, WA · Remote

$72K/yr

Title: IT Administrator Type: Full Time Location: Bothell On-Site: 2 days per week, Hybrid Benefits ... This position is primarily responsible for delivering exceptional help desk support and ...

Addison Group

IT Administrator

Bothell, WA · On-site

$72K/yr

Title: IT Administrator Type: Full Time Location: Bothell On-Site: 2 days per week, Hybrid Benefits ... This position is primarily responsible for delivering exceptional help desk support and ...

Fenwick & West LLP

IT Intern

Seattle, WA · Hybrid

$25/hr

Service Desk & AV Support (New York, NY): exposure to daily service desk operations ... Helping you and your families achieve and maintain good health - physical, emotional, and financial ...

VENDNOVATION LLC

Be Seen First

Technical Support Specialist

Redmond, WA · On-site

$55K - $65K/yr

... IT Help Desk to secure supplies in the machine and require employees to use their company ID to dispense items in the machine. The items taken are then logged as transactions and can be tracked as ...

VENDNOVATION LLC

Be Seen First

Technical Support Specialist

Redmond, WA · On-site

$55K - $65K/yr

... IT Help Desk to secure supplies in the machine and require employees to use their company ID to dispense items in the machine. The items taken are then logged as transactions and can be tracked as ...

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All JobsIt Help Desk JobsEntry Level It Help Desk JobsEntry Level It Help Desk Jobs in Renton, WA

Entry Level It Help Desk information

See Renton, WA salary details

$14

$26

$38

How much do entry level it help desk jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for entry level it help desk in Renton, WA is $26.04, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $29.18 per hour, depending on experience, location, and employer.

What is an entry level IT help desk job?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

Can you do an entry level IT help desk with no experience?

Entry level IT Help Desk positions often do not require prior experience and focus on basic technical skills, customer service, and problem-solving abilities. Candidates typically need familiarity with operating systems, troubleshooting tools, and may benefit from certifications like CompTIA A+; on-the-job training is common. Having some technical knowledge or related coursework can improve chances of securing such roles.

What skills and qualifications are needed for an entry level IT help desk professional?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

How do I start an entry level IT help desk career?

To start an entry-level IT Help Desk career, gain foundational knowledge of computer hardware, software, and networking through courses or certifications like CompTIA A+; develop strong communication and problem-solving skills; and seek internships or entry-level positions to gain practical experience in technical support environments.

What are common challenges faced by entry level IT help desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.
What are the most commonly searched types of It Help Desk jobs in Renton, WA? The most popular types of It Help Desk jobs in Renton, WA are:
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Entry Level It Help Desk jobs near you
Infographic showing various Entry Level It Help Desk job openings in Renton, WA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Hybrid job distribution, with an average salary of $54,165 per year, or $26 per hour.

Implementation Specialist - IT

Collabera

Seattle, WA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 


Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Job Description

Position Details:

Job Title: Implementation Specialist - It

Work Location: Seattle, WA

Duration 12 Months

Job Description:

Planning, coordinating, tracking, and ensuring that phone and data lines are provisioned and installed in retail stores.

Responsible for ensuring all LAN and WAN cabling and all Point of Sale (POS) hardware and software are fully functional and delivered prior to opening dates of new stores and remodel sites.

Summary of Key Responsibilities:

Responsibilities and essential job functions include but are not limited to the following:

Collaborates with cross functional teams within the Information Technology department and Retail Operations business units and departments on implementation strategies and processes to deliver overall quality assurance.

Coordinates with the stores and testing teams during the pilot phase distribution activities in preparation for implementation phase Documents and reviews user problems using tracking software.

Ensures that second through fourth level technical problems are identified, tracked, resolved, and referred to the correct support groups as needed.

Informs senior implementation specialist and management of issues requiring additional intervention or support.

Plans and maintains schedules, procedures, training materials and tracking methods for new store and remodel store activities, and for software and holiday register distribution activities Provides technical support for new installation hardware and cabling issues and second level technical testing for POS hardware, software and telephony systems, including software activation.

Ensures customer expectations are being met by communicating and maintaining key business relationships with other teams within the company.

Reviews and approves invoices for new store and remodel activity from vendors.

Reviews with procurement if necessary.

Required Knowledge, Skills and Abilities:

Ability to communicate clearly and concisely, both orally and in writing. Ability to deliver excellent customer service.

Strong attention to detail and organizational skills. Strong technical aptitude and problem solving skills.

Project management skills, including measurement, reporting and financial analysis.

Ability to meet deadlines in a fast paced environment.

Ability to manage multiple internal and external people resources, schedules, and priorities

Knowledge of computer systems, including operating systems, problem management tools, networking architecture and industry standards, system management and configuration tools, and system tools use and configuration.

Knowledge of retail store infrastructure, store and data center operations, and telephony network systems.

Knowledge of personal computer hardware and software.

Role requires shift flexibility to support a 24X7 service offering, applicant must be available to be scheduled any shift and any days of the week.

Qualifications

Summary of Experience:

 Advanced Network and New Store support role: 2 years.

 Help desk, client services, or customer service: 2 years.

 Advanced WAN and LAN cabling support: 1 year.

 Project management experience in an information technology environment: 1 year.

Additional Information

To get further details or to apply for this position please contact:

Manish Maggoo

973-646-9989

Apply