ZipRecruiter

Log In

2

Entry Level It Help Desk Jobs in Utah (NOW HIRING)

Quanta Services

IT Helpdesk Analyst

Provo, UT

... Technology (IT) Department. · Provide technical support for connectivity of systems/network ... in a help desk or technical support role · Working knowledge of Windows operating systems ...

New

GSP MARKETING TECHNOLOGIES

IT Technical Support

Provo, UT · On-site

$20.50 - $28/hr

Knowledge of help desk operations and technology support. * Advanced knowledge of Windows based ... Must be able to explain complex information in a way that fosters understanding both in groups and ...

GSP Marketing Technologies

IT Technical Support

Provo, UT · On-site

$20.50 - $28/hr

Knowledge of help desk operations and technology support. * Advanced knowledge of Windows based ... Must be able to explain complex information in a way that fosters understanding both in groups and ...

Kenworth Sales

IT Technician

Salt Lake City, UT · On-site

$26.50 - $28.80/hr

IT Technician Summary Title: IT Technician ID: 4002 Job Type: Non-exempt (hourly) Location: Salt ... from Help Desk Tier 1 staff and responding to requests from Information Systems management.

GSP Companies

IT Technical Support

Provo, UT · On-site

$20.50 - $28/hr

Knowledge of help desk operations and technology support. * Advanced knowledge of Windows based ... Must be able to explain complex information in a way that fosters understanding both in groups and ...

Kenworth Sales Company

IT Technician

Salt Lake City, UT · On-site

$26.50 - $28.80/hr

Kenworth Sales Co. is looking for a IT Technician to join our Salt Lake City, UT team. Salary ... from Help Desk Tier 1 staff and responding to requests from Information Systems management.

Clyde Companies

IT Service Center Intern

Orem, UT · On-site

$13 - $17.50/hr

We are seeking a motivated and eager IT Support and Operations Intern to join our team. This is an ... Maintain detailed records of user issues, resolutions, and help desk activities * Update and ...

Russell Tobin

IT Support Analyst

South Jordan, UT · On-site

$23 - $25/hr

Minimum 3 years of IT support / service desk / help desk experience * Strong troubleshooting skills (hardware & software) * Experience with ticketing systems (ServiceNow, Remedy, Jira, etc.

previous page

Showing results 41-60

All JobsIt Help Desk JobsEntry Level It Help Desk JobsEntry Level It Help Desk Jobs in Utah

Entry Level It Help Desk information

See Utah salary details

$11

$21

$30

How much do entry level it help desk jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for entry level it help desk in Utah is $21.08, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.65 per hour, depending on experience, location, and employer.

What is an entry level IT help desk job?

Entry level IT help desk jobs are positions where individuals provide technical support and assistance to users experiencing computer or network issues. These roles typically involve troubleshooting hardware and software problems, answering technical questions, and escalating complex issues to higher-level support staff. Entry level IT help desk technicians often work in call centers, corporate offices, or remotely, and they serve as the first point of contact for IT-related inquiries. The role is ideal for those starting their careers in information technology and provides valuable experience in customer service and technical problem-solving.

What skills and qualifications are needed for an entry level IT help desk professional?

To thrive as an Entry Level IT Help Desk professional, you need a basic understanding of computer systems, troubleshooting skills, and a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and Microsoft Office Suite is commonly required. Strong communication, patience, and problem-solving abilities help you assist users effectively and manage multiple requests. These skills and qualities are crucial for ensuring efficient technical support and high user satisfaction in IT environments.

What are common challenges faced by entry level IT help desk professionals, and how can they be addressed?

Entry level IT Help Desk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users who have varying levels of technical knowledge. To address these challenges, it's important to develop strong problem-solving skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on experience. Additionally, improving your customer service skills will help you explain solutions clearly and build positive relationships with users.

What is the difference between Entry Level It Help Desk vs Help Desk Technician?

AspectEntry Level It Help DeskHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (preferred)
Work EnvironmentHelp desk support, remote or on-site, basic troubleshootingTechnical support, troubleshooting hardware/software issues
Employer UsageIT departments, MSPs, corporate supportIT support teams, service providers, corporate environments

Both roles involve providing technical support and troubleshooting, often requiring similar certifications like CompTIA A+. The main difference is that 'Help Desk Technician' may imply a slightly more experienced or specialized position, but both are entry-level roles focused on assisting users with IT issues in similar environments.

Can you do an entry level IT help desk with no experience?

Entry level IT Help Desk positions often do not require prior experience and focus on basic technical skills, customer service, and problem-solving abilities. Candidates typically need familiarity with operating systems, troubleshooting tools, and may benefit from certifications like CompTIA A+; on-the-job training is common. Having some technical knowledge or related coursework can improve chances of securing such roles.

How to get started in an entry level IT help desk?

To start as an entry-level IT help desk technician, gain foundational knowledge of computer hardware, software, and networking through online courses or certifications like CompTIA A+. Develop strong communication and problem-solving skills, and seek internships or entry-level positions to gain practical experience in troubleshooting and customer support environments.

What are the most commonly searched types of It Help Desk jobs in Utah?

The most popular types of It Help Desk jobs in Utah are:

What are popular job titles related to Entry Level It Help Desk jobs in Utah?

For Entry Level It Help Desk jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Entry Level It Help Desk jobs in Utah look for?

The top searched job categories for Entry Level It Help Desk jobs in Utah are:

What cities in Utah are hiring for Entry Level It Help Desk jobs?

Cities in Utah with the most Entry Level It Help Desk job openings:

Entry Level It Help Desk jobs near you
Infographic showing various Entry Level It Help Desk job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, and 3% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $43,838 per year, or $21.1 per hour.

Global Help Desk Technician

USANA Health Sciences

Salt Lake City, UT • On-site

$19.25 - $26.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Description
About USANA
Since 1992, USANA has provided the world with the highest-quality products focused on nutritional supplements, skincare, and a healthy lifestyle. But our commitment to excellence goes far beyond our products. USANA is dedicated to share our vision of health by empowering a global family of incredible employees based in more than 20 different markets around the world.
Community is at our core. It is our commitment to always strive to be open-minded listeners, hold ourselves and others accountable, be respectful, and celebrate the strength that comes from collaboration. Through initiatives like our Diversity, Equity, and Inclusion Council, we create a company culture where all members of the USANA Family feel cared for, included, and valued.
USANA has repeatedly been named one of Utah's Best Companies to Work For by Utah Business magazine, one of America's Best Companies to Work For by Outside Magazine, one of the Best Places to Work for in the Direct Selling Industry by Direct Selling News, and named a top employer by Best of State.
Who We Are Looking For
We are looking for a customer-centered individual to join the USANA global help desk team as a global help desk technician. In this position, you will maintain company computers by installing, configuring, repairing, and upgrading hardware and software, support associates with technical-related issues relating to USANA's systems while providing excellent customer service.
What You Will Do as USANA's Global Help Desk Technician
  • Provide support which includes proactive monitoring, troubleshooting, and system optimization.
  • Own and manage escalated support cases
  • Mobile phone support familiarity with IOS and Android
  • Document all issues in our issue tracking system, updating cases as needed until resolved
  • Manage case load to meet defined service levels
  • Provide feedback on how to improve the product
  • Help improve customer support methods and processes

Background and Skills You Will Need
  • Experience in IT support / Desktop Support preferred
  • Customer Service Experience
  • Must be able and willing to work flexible shifts, including nights/weekends
  • Operating systems knowledge: Mac/Windows preferred
  • Strong troubleshooting skills
  • Must demonstrate ability to work with cross-functional teams

What Will Make You Standout
  • Associate degree in a technical field
  • Knowledge of networking fundamentals

Benefits of Being Part of the USANA Family
We offer incredible benefits like health, dental, vision, life, and disability insurance; on-site medical and mental health clinic, chiropractic visits, massages, fitness classes, and a full-service gym; free and discounted USANA product; 401k match and profit-sharing bonuses; internal and external opportunities for learning and development; paid parental leave for both primary and secondary caregivers, and generous paid time-off to help you balance work and home!
USANA Health Sciences, Inc. will never ask candidates to submit personal identifiable information via email or attachments. Such information will be only be collected by candidates logging into and submitting through our secure HR management portal. If you are requested to provide information via an unsecure source, please delete the email and contact USANA directly.

Apply