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Entry Level It 1 Jobs (NOW HIRING)

First Soft Solutions

Help Desk Trainee

Monmouth Junction, NJ · On-site

$20.50 - $27.50/hr

The Help Desk Trainee will provide entry-level technical support within an IT environment ... Provide Level 1 technical support for desktops, laptops, and peripherals * Troubleshoot basic ...

First Soft Solutions

Help Desk Trainee

Monmouth Junction, NJ · On-site

$20.50 - $27.50/hr

The Help Desk Trainee will provide entry-level technical support within an IT environment ... Provide Level 1 technical support for desktops, laptops, and peripherals * Troubleshoot basic ...

Manufacturing Inc

IT Helpdesk Technician

Agawam, MA · On-site

$20/hr

Skills/Qualifications: * Entry-level IT knowledge and a willingness to learn. * Excellent customer ... Monday to Friday * 9:00 AM to 5:00 PM (Unpaid lunch 12:00 PM to 1:00 PM) Start Date: * Immediately ...

DMI

Desktop Support Specialist

Sharonville, OH

CompTIA A+ certification - (Preferred) confirms entry-level IT employees' competence in basic ... In addition, individuals may pursue Microsoft Office Specialist (MOS) certifications in one or more ...

DMI

Desktop Support Specialist

Sharonville, OH

CompTIA A+ certification - (Preferred) confirms entry-level IT employees' competence in basic ... In addition, individuals may pursue Microsoft Office Specialist (MOS) certifications in one or more ...

DMI

Desktop Support Specialist

Sharonville, OH · On-site

CompTIA A+ certification - (Preferred) confirms entry-level IT employees' competence in basic ... In addition, individuals may pursue Microsoft Office Specialist (MOS) certifications in one or more ...

Park National Bank

Service Desk Analyst I

Newark, OH · Hybrid

$18.75 - $25.75/hr

Bachelor's degree in computer science or related field preferred * 1-2yrs experience in entry level IT or Customer Service * Security+, A+ or Net+ certification preferred SCHEDULE Typical office ...

Park National Bank

Service Desk Analyst I

Newark, OH · Hybrid

$18.75 - $25.75/hr

Bachelor's degree in computer science or related field preferred * 1-2yrs experience in entry level IT or Customer Service * Security+, A+ or Net+ certification preferred SCHEDULE Typical office ...

Ki Security and Compliance Group

Be Seen First

Junior IT Technician

Denver, CO · On-site

$45K - $50K/yr

Entry-Level IT Technician (Onsite / Hands-On Support) Are you looking for an entry-level IT role ... One pair of Air Jordans after 6 months of employment so you can join our Sneaker Fridays tradition ...

Park National

Service Desk Analyst I

Newark, OH · Hybrid

$18.75 - $25.75/hr

Bachelor's degree in computer science or related field preferred * 1-2yrs experience in entry level IT or Customer Service * Security+, A+ or Net+ certification preferred SCHEDULE Typical office ...

Park National Bank

Service Desk Analyst I

Newark, OH · On-site

$18.75 - $25.75/hr

Bachelor's degree in computer science or related field preferred * 1-2yrs experience in entry level IT or Customer Service * Security+, A+ or Net+ certification preferred SCHEDULE Typical office ...

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All JobsEntry Level It 1 Jobs

Entry Level It 1 information

What types of projects and tasks can I expect to handle as an Entry Level IT 1 professional?

As an Entry Level IT 1 professional, you can expect to work on a variety of foundational IT tasks, such as troubleshooting hardware and software issues, setting up new user accounts, and assisting with routine maintenance of computer systems. You'll often collaborate closely with more experienced IT team members, learning from their expertise while supporting daily operations. Over time, you may also be involved in small-scale projects like software installations, network support, or documentation updates. This role provides a solid foundation for understanding IT infrastructure and opens up opportunities for career growth in specialized areas such as networking, cybersecurity, or system administration.

How can I start an IT career with no experience?

Entry Level IT positions often require basic knowledge of computer hardware, software, and networking. Gaining certifications like CompTIA A+ or Network+ and developing troubleshooting skills can improve your chances; internships or volunteering can also provide practical experience for beginners.

How to make $10,000 a month with no degree?

Entry Level IT roles typically do not pay $10,000 per month without experience or certifications, but advancing in IT by gaining skills in areas like networking, cybersecurity, or cloud computing, and obtaining certifications such as CompTIA or Cisco, can increase earning potential. Building expertise, gaining certifications, and taking on freelance or consulting projects can help increase income over time.

What is the difference between Entry Level It 1 vs Help Desk Technician?

AspectEntry Level It 1Help Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ commonly required
Work EnvironmentSupport teams, IT departmentsHelp desk, customer support
Industry UsageIT services, corporate environmentsIT support, technical assistance

Entry Level It 1 and Help Desk Technician roles often require similar certifications like CompTIA A+. Both work in support environments within IT departments or service providers. However, Entry Level It 1 may involve broader technical tasks, while Help Desk Technicians focus more on customer support and troubleshooting. Understanding these differences helps job seekers target the right role based on their skills and career goals.

What is an Entry Level IT 1 position?

An Entry Level IT 1 position is typically the starting point for individuals beginning their careers in information technology. This role involves providing basic technical support, troubleshooting hardware and software issues, and assisting users with common IT problems. Entry Level IT 1 employees often work under the supervision of more experienced IT staff and may be responsible for tasks such as setting up computers, managing user accounts, and maintaining IT documentation. It's a foundational role designed to help employees gain practical experience and develop skills necessary for more advanced IT positions.

What are the key skills and qualifications needed to thrive as an Entry Level IT professional, and why are they important?

To excel as an Entry Level IT professional, you need a foundational understanding of computer systems, networking, troubleshooting, and typically a relevant degree or IT certification (like CompTIA A+ or Microsoft Certified Fundamentals). Familiarity with common operating systems, ticketing systems, and remote support tools is often required. Strong problem-solving abilities, effective communication, and a willingness to learn set standout candidates apart. These competencies are crucial for efficiently resolving technical issues and supporting organizational technology needs.

Do entry-level IT jobs exist?

Yes, entry-level IT jobs are widely available and typically require basic technical skills, such as knowledge of operating systems, networking, or troubleshooting. These roles often serve as starting points for careers in IT and may require certifications like CompTIA A+ or similar credentials.

What is the easiest entry-level IT job to get?

An entry-level IT support specialist or help desk technician is often considered one of the easiest IT jobs to obtain, as it typically requires basic technical skills, customer service abilities, and sometimes a CompTIA A+ certification. These roles involve troubleshooting hardware and software issues, providing user support, and working in a team environment, making them accessible for beginners entering the IT field.
More about Entry Level It 1 jobs
What cities are hiring for Entry Level It 1 jobs? Cities with the most Entry Level It 1 job openings:
What states have the most Entry Level It 1 jobs? States with the most job openings for Entry Level It 1 jobs include:
What job categories do people searching Entry Level It 1 jobs look for? The top searched job categories for Entry Level It 1 jobs are:
Entry Level It 1 jobs near you
Infographic showing various Entry Level It 1 job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 82% Full Time, and 17% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.
Help Desk Trainee

Help Desk Trainee

First Soft Solutions

Monmouth Junction, NJ • On-site

$20.50 - $27.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

This position is open only to candidates who are U.S. Citizens or Green Card holders. No visa sponsorship or third-party candidates will be considered.
Job Description

The Help Desk Trainee will provide entry-level technical support within an IT environment, assisting users with hardware, software, and system-related issues. This role focuses on maintaining smooth day-to-day IT operations, delivering timely support, and ensuring a high level of customer service.

Key Responsibilities

  • Provide Level 1 technical support for desktops, laptops, and peripherals
  • Troubleshoot basic hardware and software issues
  • Install, configure, and update operating systems and applications
  • Support and maintain printers, scanners, and office equipment
  • Assist users with login issues, password resets, and access requests
  • Respond to help desk tickets, emails, and phone inquiries
  • Perform data entry and maintain accurate IT records/documentation
  • Escalate unresolved or complex issues to senior IT staff
  • Maintain IT inventory and asset tracking
  • Ensure a professional and customer-focused support experience

Experience & Qualifications Required

  • 0–2 years of experience in IT support, help desk, or related role
  • Internship or entry-level IT experience is acceptable
  • Associate’s or Bachelor’s degree in IT, Computer Science, or related field (preferred)
  • Relevant certifications (e.g., CompTIA A+) are a plus
  • Strong willingness to learn and grow in IT support

Technical Skills

  • Basic knowledge of:
  • Windows Operating Systems (Windows 10/11)
  • Microsoft Office Suite (Outlook, Word, Excel)
  • Familiarity with:
  • Desktop/laptop troubleshooting
  • Printer installation and support
  • Basic networking concepts (IP, connectivity issues)
  • Exposure to help desk/ticketing systems (ServiceNow, Jira, etc.) is a plus
  • Ability to install and configure standard software applications

Soft Skills

  • Strong communication skills (verbal & written)
  • Customer service-oriented mindset
  • Good problem-solving ability
  • Attention to detail and organizational skills
  • Ability to multitask and work in a structured environment
First Soft Solutions logo

About First Soft Solutions

Sourced by ZipRecruiter

First Soft Solutions custom application Development and Maintenance Services are designed to enable you to lower the total cost of ownership and the required quality for your application. While all application Development Outsourcing is Technically custom, The difference is that packaged applications were designed with a general set of features to be used by a broad range of users. Custom application development is capable of producing practically any feature you may desire for your site. Time and money are virtually the only limiting factors. Our goal is to provide Clients with the Solution that fits their specific and unique needs while giving them the knowledge they need to operate and maintain the New Systems and Software. Our allegiance is to the best solution for our Clients. Our experience and knowledgeable consultants are ready to go above and beyond expectations to assist you in obtaining your goals. We can also provides expert project management throughout the entire project life cycle.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

East Brunswick, NJ, US

Year founded

2006

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