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Entry Level It 1 Jobs (NOW HIRING)

Paragus IT

Entry-Level Support Technician

Worcester, MA · On-site

$21.50 - $29.50/hr

Paragus IT is the largest outsourced vendor in the Pioneer Valley, and they are seeking a Rapid ... this one). Founded in 1999, the company is headquartered in Hadley, USA, with a team of 11-50 ...

Paragus IT

Entry-Level Support Technician

Hadley, MA · On-site

Paragus IT is the largest outsourced vendor in the Pioneer Valley, aspiring to serve 1000 customers ... this one). Founded in 1999, the company is headquartered in Hadley, USA, with a team of 11-50 ...

NerdsToGo

Junior Sales Engineer (Entry Level IT)

Plano, TX · On-site

$50K - $75K/yr

Entry to Junior (1-3 years) Job Summary Are you the "go-to" tech person in your circle? Are you a ... This isn't just a sales job; it's a career path. You'll use your technical DNA to help small and ...

CRG

Entry Level IT Technician

Mooresville, NC · On-site

$19 - $20/hr

Entry Level IT Technician 1-year renewable contract position working onsite for our client in Mooresville. Candidates should have IT knowledge in hardware and software. Any IT certifications such as ...

First Soft Solutions

Help Desk Trainee

Monmouth Junction, NJ · On-site

$20.50 - $27.50/hr

The Help Desk Trainee will provide entry-level technical support within an IT environment ... Provide Level 1 technical support for desktops, laptops, and peripherals * Troubleshoot basic ...

First Soft Solutions

Help Desk Trainee

Monmouth Junction, NJ · On-site

$20.50 - $27.50/hr

The Help Desk Trainee will provide entry-level technical support within an IT environment ... Provide Level 1 technical support for desktops, laptops, and peripherals * Troubleshoot basic ...

Manufacturing Inc

IT Helpdesk Technician

Agawam, MA

$20/hr

Skills/Qualifications: * Entry-level IT knowledge and a willingness to learn. * Excellent customer ... Monday to Friday * 9:00 AM to 5:00 PM (Unpaid lunch 12:00 PM to 1:00 PM) Start Date: * Immediately ...

DMI

Desktop Support Specialist

Sharonville, OH

CompTIA A+ certification - (Preferred) confirms entry-level IT employees' competence in basic ... In addition, individuals may pursue Microsoft Office Specialist (MOS) certifications in one or more ...

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Entry Level It 1 information

What types of projects and tasks can I expect to handle as an Entry Level IT 1 professional?

As an Entry Level IT 1 professional, you can expect to work on a variety of foundational IT tasks, such as troubleshooting hardware and software issues, setting up new user accounts, and assisting with routine maintenance of computer systems. You'll often collaborate closely with more experienced IT team members, learning from their expertise while supporting daily operations. Over time, you may also be involved in small-scale projects like software installations, network support, or documentation updates. This role provides a solid foundation for understanding IT infrastructure and opens up opportunities for career growth in specialized areas such as networking, cybersecurity, or system administration.

What is the difference between Entry Level It 1 vs Help Desk Technician?

AspectEntry Level It 1Help Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ commonly required
Work EnvironmentSupport teams, IT departmentsHelp desk, customer support
Industry UsageIT services, corporate environmentsIT support, technical assistance

Entry Level It 1 and Help Desk Technician roles often require similar certifications like CompTIA A+. Both work in support environments within IT departments or service providers. However, Entry Level It 1 may involve broader technical tasks, while Help Desk Technicians focus more on customer support and troubleshooting. Understanding these differences helps job seekers target the right role based on their skills and career goals.

What is an Entry Level IT 1 position?

An Entry Level IT 1 position is typically the starting point for individuals beginning their careers in information technology. This role involves providing basic technical support, troubleshooting hardware and software issues, and assisting users with common IT problems. Entry Level IT 1 employees often work under the supervision of more experienced IT staff and may be responsible for tasks such as setting up computers, managing user accounts, and maintaining IT documentation. It's a foundational role designed to help employees gain practical experience and develop skills necessary for more advanced IT positions.

What are the key skills and qualifications needed to thrive as an Entry Level IT professional, and why are they important?

To excel as an Entry Level IT professional, you need a foundational understanding of computer systems, networking, troubleshooting, and typically a relevant degree or IT certification (like CompTIA A+ or Microsoft Certified Fundamentals). Familiarity with common operating systems, ticketing systems, and remote support tools is often required. Strong problem-solving abilities, effective communication, and a willingness to learn set standout candidates apart. These competencies are crucial for efficiently resolving technical issues and supporting organizational technology needs.
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What cities are hiring for Entry Level It 1 jobs? Cities with the most Entry Level It 1 job openings:
What states have the most Entry Level It 1 jobs? States with the most job openings for Entry Level It 1 jobs include:
What job categories do people searching Entry Level It 1 jobs look for? The top searched job categories for Entry Level It 1 jobs are:
Entry Level It 1 jobs near you
Infographic showing various Entry Level It 1 job openings in the United States as of May 2026, with employment types broken down into 2% Locum Tenens, 2% As Needed, 33% Full Time, 39% Part Time, and 24% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.
Entry-Level Support Technician

Entry-Level Support Technician

Paragus IT

Worcester, MA • On-site

$21.50 - $29.50/hr

Full-time

Posted 6 days ago

Job description

Job Summary:
Paragus IT is the largest outsourced vendor in the Pioneer Valley, and they are seeking a Rapid Response Agent eager to learn more about IT. The role involves acting as the first point of contact for customer issues and assisting with entry-level IT tasks.
Responsibilities:
• Act as the first point of contact for customer intake, asking all the correct questions to determine the real issue at hand
• Create the cases for the incoming customer issues
• Assist customers with pre-documented entry-level tasks, such as password resets and other quick fixes
• Escalate cases as needed when a task is either undocumented or if the task will exceed 30 minutes
Qualifications:
Required:
• Entry-level IT experience
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Ability to swat away a nerf dart while troubleshooting an issue
• Excellent listening, verbal, and written communications skills
• Ability to work independently to prioritize your efforts and manage your time effectively
• Exceptional customer service and de-escalation skills
• Work experience in a customer service job (call center is a plus!)
Company:
We’ve been doing this work since 1999 under the names Vertical Horizons, Valley ComputerWorks and, now, as Paragus (we’re sticking with this one). Founded in 1999, the company is headquartered in Hadley, USA, with a team of 11-50 employees. The company is currently Early Stage.

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