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Entry Level International Customer Service Jobs (NOW HIRING)

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... and customer service required to successfully move international freight. If you're passionate ... about international logistics, thrive in a fast-paced office environment, and enjoy solving complex ...

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Entry Level International Customer Service information

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How much do entry level international customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for entry level international customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Entry Level International Customer Service vs Customer Support Representative?

AspectEntry Level International Customer ServiceCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email; international clientsCall centers, online support; domestic or international
Employer & Industry UsageRetail, travel, tech companies serving global marketsTech, telecom, retail companies
Common Search & ComparisonFocuses on international communication, language skillsMore general customer support roles

Entry Level International Customer Service and Customer Support Representative roles share similar credentials and work environments. However, the international position emphasizes handling global clients and often requires language skills, making it distinct in scope and customer base.

What is an entry level international customer service representative?

An Entry Level International Customer Service representative assists customers from different countries with their inquiries, issues, or orders, usually via phone, email, or chat. They provide support related to products or services, ensuring customer satisfaction across various time zones and cultures. This role often requires strong communication skills, patience, and sometimes proficiency in multiple languages. Entry-level positions do not typically require extensive prior experience, making them ideal for recent graduates or those new to the field. Training is usually provided by the employer to familiarize employees with company policies and international protocols.

What are some common challenges faced by entry level international customer service representatives, and how can they be addressed?

Entry-level international customer service representatives often encounter challenges such as handling language barriers, navigating cultural differences, and managing time zone variations when assisting customers from around the world. To address these, it's important to utilize clear communication, leverage translation tools or support materials, and develop cultural sensitivity through training. Effective time management and collaboration with team members in different regions can also help ensure timely and accurate support, making the work both dynamic and rewarding.

What are the key skills and qualifications needed to thrive as an entry level international customer service representative?

To thrive as an Entry Level International Customer Service representative, you need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and possibly multilingual capabilities are often required. Patience, cultural sensitivity, and adaptability help you build rapport with diverse customers and manage challenging situations. These skills are crucial for delivering excellent service, resolving issues efficiently, and maintaining positive customer relationships in a global context.
More about Entry Level International Customer Service jobs

What cities are hiring for Entry Level International Customer Service jobs?

Cities with the most Entry Level International Customer Service job openings:

What are the most commonly searched types of International Customer Service jobs?

The most popular types of International Customer Service jobs are:

What states have the most Entry Level International Customer Service jobs?

States with the most job openings for Entry Level International Customer Service jobs include:

Infographic showing various Entry Level International Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

International Export Operations Coordinator

Talmo & Associates, Inc

Redondo Beach, CA • On-site

$28 - $29/hr

Full-time

Medical, Dental, Vision, PTO

Posted 5 days ago

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Job description

International Export Operations Coordinator


Redondo Beach, CA | Full-Time/Flexible Schedule | $28–$29 per hour

International Logistics | Export Operations | Freight Forwarding


Please Note: This is an office-based international export operations position. This is not a warehouse or shipping/receiving role.

We're looking for an experienced International Export Operations Coordinator to join our growing global logistics team. In this role, you'll manage international customer orders from order receipt through final delivery while coordinating with freight forwarders, carriers, overseas agents, customs brokers, and internal departments.

The ideal candidate has experience working for a freight forwarder, NVOCC, customs broker, importer/exporter, or international shipping company and understands the documentation, compliance, and customer service required to successfully move international freight.

If you're passionate about international logistics, thrive in a fast-paced office environment, and enjoy solving complex shipping challenges, we'd love to meet you.

Key Responsibilities

  • Manage international export orders from order entry through final delivery.
  • Coordinate ocean and air export shipments with freight forwarders, carriers, customs brokers, warehouses, factories, and overseas partners.
  • Serve as the primary point of contact for domestic and international customers by providing shipment updates, resolving issues, and ensuring outstanding customer service.
  • Prepare, review, and process export documentation including:
    • Commercial Invoices
    • Packing Lists
    • Bills of Lading
    • Certificates of Origin
    • Export declarations and related shipping documentation
  • Ensure compliance with U.S. export regulations, customer requirements, and Incoterms.
  • Track shipments and proactively resolve transportation delays, documentation discrepancies, and operational issues.
  • Prepare customer invoices and verify freight charges, billing accuracy, duties, tariffs, and service fees.
  • Review carrier invoices and resolve billing discrepancies with vendors and internal departments.
  • Support Finance by assisting with invoicing, payment processing, reconciliations, and international payment documentation including Letters of Credit and Documentary Collections.
  • Maintain accurate records within ERP, transportation management, and order management systems.
  • Generate shipment and operational reports while identifying opportunities to improve efficiency and customer satisfaction.


Required Experience

  • Minimum 2 years of experience in one or more of the following:
    • International Logistics
    • Ocean or Air Export
    • International Order Management
  • Experience working for a:
    • Freight Forwarder
    • NVOCC
    • Importer/Exporter
    • Billing and Invoicing
  • Strong knowledge of:
    • Export documentation
    • Incoterms
    • International shipping procedures
    • Export compliance
    • Freight billing and invoicing
  • Experience coordinating shipments with carriers, customs brokers, freight forwarders, overseas agents, and international customers.
  • Excellent communication, organization, and problem-solving skills.
  • Ability to manage multiple shipments, meet deadlines, and customer accounts simultaneously.


Preferred

  • Experience using ERP, TMS, freight forwarding, or export management software.
  • Strong Microsoft Excel and Outlook skills.
  • Bachelor's degree is a plus but not required.

Company Description

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