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Entry Level International Customer Service Jobs (NOW HIRING)

Customer Service

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Entry Level Customer Support Representative

Livonia, MI · On-site

$15 - $17/hr

If you are a motivated individual with a passion for client services, we encourage you to apply. Please note that this is an entry-level position, so no prior experience is required. However, strong ...

Customer Service

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Entry Level Customer Support Representative

Livonia, MI · On-site

$15 - $17/hr

If you are a motivated individual with a passion for client services, we encourage you to apply. Please note that this is an entry-level position, so no prior experience is required. However, strong ...

Align Technology, Inc.

$18.25 - $25.25/hr

To strengthen our team at the Darmstadt location, we would like to welcome you as a International Customer Service Representative (m/f/d) As an International Customer Service Representative, you will ...

circa

Customer Experience Specialist

Houston, TX

$17 - $21.25/hr

This entry-level role offers an exceptional opportunity to launch your career at the intersection ... class service, and international commerce. Reporting to the International Customer Experience ...

Visual Comfort

Customer Experience Specialist

Houston, TX · On-site

$17 - $21.25/hr

This entry-level role offers an exceptional opportunity to launch your career at the intersection ... class service, and international commerce. Reporting to the International Customer Experience ...

Customer Service

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Entry Level Operations Assistant

Troy, MI · On-site

We are seeking a highly motivated and detail-oriented Entry Level Operations Assistant to join our ... Customer Support: * Respond to internal and external inquiries in a timely and professional manner.

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Entry Level International Customer Service information

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How much do entry level international customer service jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for entry level international customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Entry Level International Customer Service vs Customer Support Representative?

AspectEntry Level International Customer ServiceCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email; international clientsCall centers, online support; domestic or international
Employer & Industry UsageRetail, travel, tech companies serving global marketsTech, telecom, retail companies
Common Search & ComparisonFocuses on international communication, language skillsMore general customer support roles

Entry Level International Customer Service and Customer Support Representative roles share similar credentials and work environments. However, the international position emphasizes handling global clients and often requires language skills, making it distinct in scope and customer base.

What is an Entry Level International Customer Service representative?

An Entry Level International Customer Service representative assists customers from different countries with their inquiries, issues, or orders, usually via phone, email, or chat. They provide support related to products or services, ensuring customer satisfaction across various time zones and cultures. This role often requires strong communication skills, patience, and sometimes proficiency in multiple languages. Entry-level positions do not typically require extensive prior experience, making them ideal for recent graduates or those new to the field. Training is usually provided by the employer to familiarize employees with company policies and international protocols.

What are some common challenges faced by entry-level international customer service representatives, and how can they be addressed?

Entry-level international customer service representatives often encounter challenges such as handling language barriers, navigating cultural differences, and managing time zone variations when assisting customers from around the world. To address these, it's important to utilize clear communication, leverage translation tools or support materials, and develop cultural sensitivity through training. Effective time management and collaboration with team members in different regions can also help ensure timely and accurate support, making the work both dynamic and rewarding.

What are the key skills and qualifications needed to thrive as an Entry Level International Customer Service representative, and why are they important?

To thrive as an Entry Level International Customer Service representative, you need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and possibly multilingual capabilities are often required. Patience, cultural sensitivity, and adaptability help you build rapport with diverse customers and manage challenging situations. These skills are crucial for delivering excellent service, resolving issues efficiently, and maintaining positive customer relationships in a global context.
More about Entry Level International Customer Service jobs
What cities are hiring for Entry Level International Customer Service jobs? Cities with the most Entry Level International Customer Service job openings:
What are the most commonly searched types of International Customer Service jobs? The most popular types of International Customer Service jobs are:
What states have the most Entry Level International Customer Service jobs? States with the most job openings for Entry Level International Customer Service jobs include:
What job categories do people searching Entry Level International Customer Service jobs look for? The top searched job categories for Entry Level International Customer Service jobs are:
Entry Level International Customer Service jobs near you
Infographic showing various Entry Level International Customer Service job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

International Logistics Coordinator & Customer Service

Mountville

Lagrange, GA • On-site

Full-time

Posted 8 days ago

Job description

BRIEF COMPANY DESCRIPTION: As a globally trusted manufacturer of matting, Mountville, provides quality commercial, residential, and promotional mats for millions of homes and businesses all over the world. We pride ourselves on superior customer service and excellent product quality. Continuous development of new technologically advanced matting products assures our customers that Mountville mats are unparalleled in quality and performance.
Position Summary
The International Customer Service & Logistics Coordinator is responsible for managing international order processing, logistics coordination, export/import documentation, and customer support activities for both external customers and intercompany operations. This role serves as a key liaison between customers, carriers, freight forwarders, shipping departments, and internal teams to ensure timely and compliant international shipments while supporting operational efficiency and customer satisfaction.
Customer Service & Order Management
  • Respond to international product inquiries and documentation requests.
  • Prepare customer quotations, including ocean and air freight rate shopping.
  • Enter and manage international orders in company systems.
  • Review and confirm intercompany orders for Canada, United Kingdom, and Belgium.
  • Provide order updates, shipment tracking, and late order reporting.
  • Coordinate returns, replacements, credits, and billing adjustments for external and intercompany customers.
  • Process invoicing related to international shipments and transactions.
International Logistics & Shipping
  • Coordinate shipment consolidations with shipping departments across all plants.
  • Schedule and manage LTL, FTL, and FCL shipments.
  • Process international parcel shipments through carrier portals including FedEx, UPS, DHL, and USPS.
  • Coordinate miscellaneous international shipments for departments such as IT, Marketing, and R&D.
  • Issue ready-to-ship notifications for LTL/FCL customers.
  • Handle carrier claims, shipment reconsignments, and transportation-related issues.
  • Manage imports for M+A Matting and Mountville Rubber operations.
  • Coordinate direct shipments from Mountville Rubber to Belgium and United Kingdom.
  • Support special shipping requirements for specialized customer programs.
Compliance & Documentation
  • Prepare and maintain export/import documentation.
  • Maintain digital records for all export and import files.
  • Prepare annual blanket USMCA certificates and Certificates of Origin for customers and intercompany entities.
  • Maintain tariff code files and ensure trade compliance accuracy.
  • Manage bond renewals and compliance requirements for MAC and MMR operations.
Carrier & Freight Management
  • Negotiate rates with preferred FCL carriers.
  • Participate in quarterly and annual meetings with freight forwarders and logistics partners.
  • Monitor and report on global events affecting shipping lanes, ports, and international freight movement.
Operational Support
  • Maintain inventory of export documentation supplies at the P1 facility.
  • Support cross-functional coordination between AX and D365 systems for PRE (Belgium) and PMK (United Kingdom) intercompany processing.
  • Assist with continuous improvement initiatives related to international logistics and customer service processes.
Volume & Activity Expectations
  • Canada: 1-2 trucks per week (seasonal)
  • Belgium: 2-4 containers per week
  • United Kingdom: Approximately 1 container per week
  • External customers: Approximately 1-2 containers per month
Qualifications
  • Experience in international customer service, logistics, shipping, or supply chain operations preferred.
  • Knowledge of export/import procedures, trade compliance, and international shipping documentation.
  • Familiarity with LTL, FTL, FCL, ocean freight, and air freight coordination.
  • Experience working with ERP systems such as AX and D365 preferred.
  • Strong organizational, communication, and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with Microsoft Office and carrier shipping platforms.
  • In office at our LaGrange, GA corporate location.
Preferred Skills
  • Understanding of USMCA and international trade compliance requirements.
  • Experience coordinating with freight forwarders and international carriers.
  • Knowledge of tariff classifications and customs documentation.
  • Strong attention to detail and customer service orientation.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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