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How much do entry level international customer service jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for entry level international customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an entry level international customer service representative?

An Entry Level International Customer Service representative assists customers from different countries with their inquiries, issues, or orders, usually via phone, email, or chat. They provide support related to products or services, ensuring customer satisfaction across various time zones and cultures. This role often requires strong communication skills, patience, and sometimes proficiency in multiple languages. Entry-level positions do not typically require extensive prior experience, making them ideal for recent graduates or those new to the field. Training is usually provided by the employer to familiarize employees with company policies and international protocols.

What are the key skills and qualifications needed to thrive as an entry level international customer service representative?

To thrive as an Entry Level International Customer Service representative, you need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email platforms, and possibly multilingual capabilities are often required. Patience, cultural sensitivity, and adaptability help you build rapport with diverse customers and manage challenging situations. These skills are crucial for delivering excellent service, resolving issues efficiently, and maintaining positive customer relationships in a global context.

What are some common challenges faced by entry level international customer service representatives, and how can they be addressed?

Entry-level international customer service representatives often encounter challenges such as handling language barriers, navigating cultural differences, and managing time zone variations when assisting customers from around the world. To address these, it's important to utilize clear communication, leverage translation tools or support materials, and develop cultural sensitivity through training. Effective time management and collaboration with team members in different regions can also help ensure timely and accurate support, making the work both dynamic and rewarding.

What is the difference between Entry Level International Customer Service vs Customer Support Representative?

AspectEntry Level International Customer ServiceCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; similar communication skills
Work EnvironmentCall centers, online chat, email; international clientsCall centers, online support; domestic or international
Employer & Industry UsageRetail, travel, tech companies serving global marketsTech, telecom, retail companies
Common Search & ComparisonFocuses on international communication, language skillsMore general customer support roles

Entry Level International Customer Service and Customer Support Representative roles share similar credentials and work environments. However, the international position emphasizes handling global clients and often requires language skills, making it distinct in scope and customer base.

More about Entry Level International Customer Service jobs

What cities are hiring for Entry Level International Customer Service jobs?

Cities with the most Entry Level International Customer Service job openings:

What are the most commonly searched types of International Customer Service jobs?

The most popular types of International Customer Service jobs are:

What states have the most Entry Level International Customer Service jobs?

States with the most job openings for Entry Level International Customer Service jobs include:

What job categories do people searching Entry Level International Customer Service jobs look for?

The top searched job categories for Entry Level International Customer Service jobs are:

Entry Level International Customer Service jobs near you
Infographic showing various Entry Level International Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

International Services Representative

UT Health San Antonio

San Antonio, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Key responsibilities

  • Advise, guide, and support international students and scholars on federal immigration regulations and enrollment processes.

  • Serve as the F-1 Designated School Official (DSO) and Alternate Responsible Officer (ARO) for J-1 program, ensuring compliance with immigration regulations.

  • Plan and conduct workshops to educate the international community on U.S. immigration regulations and compliance requirements.

UT Health San Antonio rating

7.3

Company rating: 7.3 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

370th of 630 rated colleges and universities

Job description


Under general supervision, responsible for advising and educating international students, exchange visitors, scholars, faculty, staff, and academic units on federal immigration regulations as they apply to higher education.
Responsibilities
  • Responsible for advising, consulting, guiding, enrolling and retaining qualified international students on F-1 visas using a consultative to approach to guide and support prospective international students through the process.
  • Serves as the F-1 Designated School Official (DSO) and also Alternate Responsible Officer (ARO) for J-1 program, including official liaison to governmental agencies and ensures compliance with immigration regulations.
  • May consult with leadership and legal council regarding complex immigration cases.
  • Plans, develops and conducts workshops to educate the international community at the institution to include international students, faculty, and staff on current U.S. immigration regulations and compliance requirements.
  • Develops and maintains relationships with schools and colleges regarding exchange visitor requirements for their respective international faculty, staff, scholars.
  • Maintains knowledge of U.S. immigration regulations.
  • Assist and plans cultural programs for institution stakeholders.
  • Assists in monitoring foreign government policies and actions that may impact operations.
  • Performs all other duties as assigned.

Qualifications
  • Commitment to and understanding of the unique needs of international students on F-1 visas.
  • Proficiency in planning, organizing, assessing and delivering a wide variety of events for a range of students.
  • Ability to research and analyze information, including government documents and regulations, to solve problems.
  • Excellent interpersonal and communication skills, including strong writing ability, presentation skills, and the ability to communicate effectively to non-native speakers of English.
  • Strong analytical and decision making skills with the ability to resolve complex issues.
  • Strong knowledge of Microsoft Office software (Word, Excel, Outlook, PowerPoint) required.

Education
Bachelor's Degree is required.
This position may require the ability to maintain the security and integrity of UT San Antonio and its infrastructure per Texas EO-GA-48.
About Us
The University of Texas at San Antonio (UT San Antonio) is a nationally recognized, top-tier public research university that unites the power of higher education, biomedical discovery and healthcare within one visionary institution. As the third-largest research university in Texas and a Carnegie R1-designated institution, UT San Antonio is a model of access and excellence - advancing knowledge, social mobility and public health across South Texas and beyond. UT San Antonio serves approximately 42,000 students in 320 academic programs spanning science, engineering, medicine, health, liberal arts, AI, cybersecurity, business, education and more. With 17,000 faculty and staff, UT San Antonio has been recognized by Forbes as one of America's Best Employers for Company Culture.
Benefits Overview
UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits.
Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates.
Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist.
Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits.
Disability - Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working.
FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses.
Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers.
Time Off - A generous leave program offers multiple paid leave options:
  • Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire.
  • Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken.
  • Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
  • Holidays: 12 set paid holidays each year.

Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership.
EEO Statement
UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.

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