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Entry Level Helpdesk Jobs in Florence, AL (NOW HIRING)

InsuraTec

Sales Representative (Remote)

Florence, AL · Remote

Comprehensive training to help you obtain a life insurance license and sharpen sales skills ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

Valvoline

Customer Service Advisor

Florence, AL · On-site

$14/hr

... an Entry-Level Lube Technician, your personal and professional goals will be fueled by a friendly and collaborative team environment. Together, we'll help keep our guests safe on the road by ...

Valvoline

Customer Service Advisor

Florence, AL · On-site

$14/hr

... an Entry-Level Lube Technician, your personal and professional goals will be fueled by a friendly and collaborative team environment. Together, we'll help keep our guests safe on the road by ...

Advance Auto Parts

Salesperson

Muscle Shoals, AL

What is a Salesperson? Entry level sales position capable of supporting the DIY business and ... Achieve personal sales goal and help store achieve its sales goals * Provide DIY services including ...

7-ELEVEN

Restaurant Crew

Lawrenceburg, TN · On-site

$12 - $15/hr

If you're ready to grow, lead and make a difference, come join our team and help shape the future ... The Restaurant Associate is an entry level opportunity that is responsible for providing prompt ...

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All JobsHelpdesk JobsEntry Level Helpdesk JobsEntry Level Helpdesk Jobs in Florence, AL

Entry Level Helpdesk information

See Florence, AL salary details

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$30

How much do entry level helpdesk jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for entry level helpdesk in Florence, AL is $20.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.32 per hour, depending on experience, location, and employer.

What is an entry level helpdesk?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.

What skills and qualifications are needed for an entry level helpdesk?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What are common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are the most commonly searched types of Helpdesk jobs in Florence, AL?

The most popular types of Helpdesk jobs in Florence, AL are:

What cities near Florence, AL are hiring for Entry Level Helpdesk jobs?

Cities near Florence, AL with the most Entry Level Helpdesk job openings:

Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Florence, AL as of July 2026, with employment types broken down into 84% Full Time, 11% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,221 per year, or $20.8 per hour.

Certified Nursing Assistant CNA

Florence Rehabilitation and Wellness Center

Florence, AL

$13.81 - $18.38/hr

Other

Re-posted 8 days ago

Job description

Certified Nursing Assistant CNA

New Hourly Rate Increase- Come Join The Team!

Job Summary:

Florence Rehabilitation and Wellness Center is seeking a dedicated and compassionate Certified Nursing Assistant (CNA) to join our team at our Florence, Alabama location. As a CNA, you will play a vital role in providing high-quality patient care and clinical support to our team of healthcare professionals. If you are passionate about delivering exceptional care and making a difference in the lives of others, we encourage you to apply for this rewarding opportunity.

Key Responsibilities:

  • Assist patients with daily living activities, such as bathing, dressing, and grooming

  • Provide vital sign measurements, including temperature, pulse, and blood pressure

  • Maintain accurate and up-to-date patient records

  • Collaborate with healthcare professionals to develop and implement individualized care plans

  • Participate in quality improvement initiatives to enhance patient outcomes

Requirements:

  • Certified Nursing Assistant (CNA) certification

  • High school diploma or equivalent required

  • 0 years of experience (entry-level candidates encouraged to apply with certification)

  • Ability to work in a fast-paced environment and adapt to changing situations

  • Excellent communication and interpersonal skills

  • Willingness to work varying shifts, including weekends and holidays

About the Role:

At Florence Rehabilitation and Wellness Center, we bring skilled nursing, therapy, and rehabilitation together with the warmth and comfort of true Southern hospitality. Our company culture prioritizes teamwork, compassion, and continuous learning, providing a rewarding and challenging work environment for our employees.

What We Offer:

  • $13.81 - $18.38 HOURLY salary range

  • 7a-7p Full time & PRN and 7p-7a Full time & PRN shift options

  • Shift Differential $2.00 starting @ 3:00PM

How to Apply:

If you are a dedicated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this rewarding opportunity. Please submit your application to join our team and help us make a difference in the lives of our patients.