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Entry Level Helpdesk Jobs in Madison, AL (NOW HIRING)

Glory Agency

Be Seen First

Entry Level Sales Representative

Madison, AL · On-site

$800 - $2.0K/wk

ENTRY LEVEL SALES REP The Glory Agency Huntsville, AL Compensation: $35,000 - $100,000+ First Year ... We provide hands-on training, daily mentorship, and a proven system designed to help you succeed.

Alpine Legacy Group

Entry Level Sales Consultant

Athens, AL · On-site

$70K - $82K/yr

We're expanding quickly and searching for entry-level individuals who want more than a job--they ... Master proven systems that help you gain confidence and momentum quickly. * Set ambitious goals ...

New

Acuren Inspection, Inc.

Entry Level NDT Assistant

Decatur, AL · On-site

$36K - $46K/yr

Position Summary Acuren is seeking Entry Level NDT Technicians to help support operation in Decatur, AL. THIS WILL BE A CALLOUT/TRAVEL POSITION. NDT Assistants will assist in performing calibrations ...

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Entry Level Helpdesk information

See Madison, AL salary details

$11

$20

$30

How much do entry level helpdesk jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for entry level helpdesk in Madison, AL is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.27 per hour, depending on experience, location, and employer.

What are some common challenges faced by entry level helpdesk professionals, and how can they be overcome?

Entry level helpdesk professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting unfamiliar technical issues, and communicating effectively with users of varying technical backgrounds. To overcome these challenges, it's helpful to develop strong organizational skills, actively seek guidance from more experienced team members, and continually expand your technical knowledge through training and hands-on practice. Building strong communication and customer service skills also goes a long way in ensuring successful interactions with end-users and colleagues.

What are the key skills and qualifications needed to thrive as an Entry Level Helpdesk Technician, and why are they important?

To thrive as an Entry Level Helpdesk Technician, you need a basic understanding of computer hardware, software troubleshooting, networking fundamentals, and often an associate degree or relevant certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is typically required. Strong communication, patience, and problem-solving skills help you support users effectively and work well under pressure. These skills ensure prompt resolution of technical issues, high customer satisfaction, and smooth IT operations.

What is the difference between Entry Level Helpdesk vs Technical Support Specialist?

AspectEntry Level HelpdeskTechnical Support Specialist
Required CredentialsHigh school diploma or equivalent; basic IT knowledgeHigh school diploma; some roles prefer certifications like CompTIA A+
Work EnvironmentHelpdesk or call center; office settingSupport teams; remote or on-site
Employer & Industry UsageIT departments, MSPs, tech companiesIT support, software companies, hardware vendors
Common Search & ComparisonYesYes

Entry Level Helpdesk roles focus on basic troubleshooting, customer service, and ticket management, often requiring minimal certifications. Technical Support Specialists handle more complex technical issues, may require additional certifications, and often have a broader technical skill set. Both roles are essential in IT support, but the Technical Support Specialist typically involves more advanced problem-solving.

What are entry level helpdesk jobs?

Entry level helpdesk jobs are positions in IT support where individuals assist users with basic technical issues, such as troubleshooting software, hardware, or network problems. These roles often serve as the first point of contact for customers or employees needing technical assistance. Entry level helpdesk staff typically follow scripts or guidelines to resolve common problems and may escalate more complex issues to higher-level technicians. This role provides valuable experience and foundational knowledge for those interested in advancing in the IT field.
What are the most commonly searched types of Helpdesk jobs in Madison, AL? The most popular types of Helpdesk jobs in Madison, AL are:
What cities near Madison, AL are hiring for Entry Level Helpdesk jobs? Cities near Madison, AL with the most Entry Level Helpdesk job openings:
Entry Level Helpdesk jobs near you
Infographic showing various Entry Level Helpdesk job openings in Madison, AL as of July 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $43,144 per year, or $20.7 per hour.

Entry Level Sales Representative

Cleft of the Rock, Inc.

Huntsville, AL • On-site

$65K - $85K/yr

Full-time, Contractor

Posted 26 days ago

Job description

Entry-Level Sales Representative

About Us

At Cleft of the Rock, we believe in standing firm in service, compassion, and integrity. Our mission is to help businesses and individuals protect what matters most — their people and their financial security. We provide supplemental insurance solutions that offer peace of mind during life’s unexpected moments.

Our team is made up of caring, driven individuals who find purpose in helping others. We’re not just here to sell — we’re here to serve.

What You’ll Do

As an Entry-Level Sales Representative, you’ll play a key role in bringing financial security and support to both businesses and individual clients. You’ll work directly with business owners, decision-makers, and individuals to educate them on benefits that help protect their teams, families, and themselves.

Responsibilities:

  • Build and maintain relationships with local businesses and individual clients.

  • Conduct needs-based consultations to identify coverage options.

  • Present and enroll clients in supplemental insurance programs.

  • Follow up with business owners and individuals to ensure continued satisfaction.

  • Participate in weekly trainings and development meetings to grow your skills.

What We Offer:

  • Comprehensive training and hands-on mentorship.

  • Licensing assistance and reimbursement to help you get started.

  • A supportive, service-oriented team culture.

  • Unlimited earning potential with commission-based pay (average $65,000–$85,000 annually for entry-level agents).

  • An optional base draw during your first 6 weeks to support your transition.

Who You Are:

  • You find fulfillment in helping others and making a difference.

  • You’re self-motivated, reliable, and enjoy working independently.

  • You communicate with warmth and professionalism.

  • You’re eager to learn, grow, and serve.

  • You thrive in face-to-face relationship-building environments.

Company: Cleft of the Rock
Employment Type: Full-Time | Independent Contractor
Industry: Supplemental Insurance | B2B / Direct Sales
Compensation: Commission-Based (Average $65,000–$85,000 per year) — with an optional base draw available for the first 6 weeks to help you get started
Location: Local Territory (In-person)

Join Us

If you’re ready to start a career that blends purpose with opportunity — where your success is built on serving both businesses and individuals — we’d love to meet you.

Apply today and take the first step toward a meaningful career with Cleft of the Rock.

Learn more at: www.thecleftoftherock.com