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Weekend Helpdesk Jobs in Florence, AL (NOW HIRING)

Listerhill Credit Union

Helpdesk Technician

Muscle Shoals, AL · On-site

$17.50 - $23.75/hr

Helping co-workers break from predatory lenders to borrow affordably and save for their financial futures, was their motivation. We have grown from a single office at Reynolds Metals to 18 branches ...

Athens State University

Help Desk Technician

Athens, AL · On-site

$17 - $22.75/hr

... Helpdesk Technician is to provide Tier 1 technical support for university systems, including the ... After-hours and weekends may be required as needed Salary Schedule Salary Band: N270 To view salary ...

Jackson Nurse Professionals

Travel Med Surg RN

Florence, AL · On-site

$1.8K - $2.4K/wk

Travel At Jackson Nurse Professionals , we are dedicated to supporting travel nurses and helping ... Days and Nights • Weekly Guaranteed Hours: 36 • Weekend Hours: rotating weekends • Call ...

Great Clips

Part-Time Hair Stylist

Athens, AL · On-site

$25 - $35/hr

Weekend Hairstylist Wanted at Great Clips! Hey there, weekend warriors! Ready to make some serious ... A team environment where stylists help each other succeed, with opportunities to grow if you want ...

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Weekend Helpdesk information

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How much do weekend helpdesk jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for weekend helpdesk in Florence, AL is $20.78, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.32 per hour, depending on experience, location, and employer.

What is a weekend helpdesk?

A Weekend Helpdesk job involves providing IT or customer support outside regular business hours, typically on weekends. Responsibilities may include troubleshooting technical issues, assisting users with account access, and resolving service requests. These roles are common in industries requiring 24/7 support, such as IT services, healthcare, and e-commerce. Strong communication and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive in the weekend helpdesk position?

To thrive as a Weekend Helpdesk, you need strong troubleshooting skills, basic IT knowledge, and experience with customer support, commonly backed by a high school diploma or associate degree in a technology-related field. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote desktop tools, and standard office software is highly beneficial. Excellent communication, patience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are essential for quickly resolving user issues, ensuring customer satisfaction during weekend hours when full support teams may not be available.

What are typical challenges faced by weekend helpdesk staff, and how are they addressed?

Weekend Helpdesk staff often handle technical issues that arise during off-peak times when limited in-person IT resources are available. This requires strong problem-solving abilities and the capacity to work independently, as immediate escalation options may be fewer than during regular business hours. However, most employers provide remote support tools, comprehensive knowledge bases, and clear escalation protocols to help you succeed. The ability to address a wide range of inquiries efficiently not only develops your technical skills but also builds customer service expertise applicable to future roles.

What are the most commonly searched types of Helpdesk jobs in Florence, AL?

The most popular types of Helpdesk jobs in Florence, AL are:

What are popular job titles related to Weekend Helpdesk jobs in Florence, AL?

For Weekend Helpdesk jobs in Florence, AL, the most frequently searched job titles are:

What job categories do people searching Weekend Helpdesk jobs in Florence, AL look for?

The top searched job categories for Weekend Helpdesk jobs in Florence, AL are:

What cities near Florence, AL are hiring for Weekend Helpdesk jobs?

Cities near Florence, AL with the most Weekend Helpdesk job openings:

Weekend Helpdesk jobs near you
Infographic showing various Weekend Helpdesk job openings in Florence, AL as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, 5% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,221 per year, or $20.8 per hour.

Helpdesk Technician

Listerhill Credit Union

Muscle Shoals, AL • On-site

$17.50 - $23.75/hr

Full-time

Posted 26 days ago

Job description

Description

Overview: Listerhill Credit Union is a financial cooperative whose primary purpose is to help our members live financially healthy lives. In 1952, seven Reynolds Metals employees deposited $5 each with the idea of starting a credit union that was member-owned and member-focused. Helping co-workers break from predatory lenders to borrow affordably and save for their financial futures, was their motivation. We have grown from a single office at Reynolds Metals to 18 branches throughout northwest Alabama and south-central Tennessee. Today, we serve 13 counties with a full line of financial solutions. Our purpose and commitment to financial health has never changed. We recognize what is good for our members is good for us. We aspire to high standards of integrity, excellence, and passion. Furthermore, we strive to be innovative for the members' benefit and engaged in the betterment of their communities.


The Role: Your efforts and ultimate successes should be measurable and recognizable as you strive daily within LCU's vision: "to value people over profit, proactively seek improvement, work passionately, exceed expectations, and make our community a better place". You will be responsible for all installs, upgrade, and maintain computer hardware and peripheral equipment. You will coordinate technology needs with outsources vendors for efficiency and cost-effectiveness. You will report to your supervisor in researching, planning, and implementing new technologies to improve member access and staff efficiency.


What you will do:

  • Assist in maintaining the credit union's network, hardware, and software to ensure that back end functions, systems, PC's, servers, and all peripheral products are operational
  • Assist researching and diagnosing problems within the entire IT infrastructure; troubleshoot and provide solutions. Test solutions to ensure a resolution.
  • Help in responding to user problems to PC's to include software applications, systems integration, or individual hardware problems. Troubleshoot, debug, and resolve the problem
  • Assist network team by providing individual support to end users via the phone, in person, or on-line to answer questions or resolve problems
  • Assist in installing, configuring, and testing new servers for systems, printers, etc.
  • Assist in installing and testing new software both for the network and for individual users
  • Be responsible for the repair of printers, PC's, or laptops
  • Assist VP Network Administration in monitoring software licenses to ensure compliance with vendor's regulation
  • Assist in maintaining and administering Microsoft 365 services. Research problems, resolve issues, and evaluate vendors on an on-going basis
  • Assist in training credit union staff on IT processes and applications as deemed necessary by the VP of Network Administration
  • Help to ensure that all software licenses are maintained
  • Perform other duties as assigned 


Requirements

Qualifications: 

  • Associate or bachelor's degree in related field or equivalent experience in a network environment with TCP or an advanced network environment
  • Must have an advanced understanding of networking issues, with hands-on experience in the field
  • Must be detail-oriented, organized and have good follow-up skills
  • Qualifications for this job will include personality traits such as strong analytical and critical reasoning skills along with the ability to problem solve as measured by validated testing
  • Strong communication skills
  • Commitment to LCU's Mission Statement and Core Values
  • Must successfully complete appropriate LCU assessments


This Job Description is not a complete statement of all duties and responsibilities comprising this position.


Listerhill Credit Union is an equal opportunity employer and does not discriminate in employment decisions based on any factor protected by federal, state of local law.


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